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We visited Paihia (Bay of Islands) during the peak season, when we were checking in we understood that the hotel was fully booked by us not finding a place to park our hire car!
The staff at the hotel are very friendly (we were checked...More
Thank Naran K
Response from TylerV-T, Manager at Kingsgate Hotel Autolodge PaihiaResponded 4 weeks ago
Thank you so much for your feedback, great to see you enjoyed your stay with us. We will make sure Richa is recognised for her outstanding service.
Stayed for a total of 3 nights after only booking for one, very clean and tidy rooms, nice sunny pool, close to all amenities in Piahia just a walk to shops, restaurants and Wharf, the buffet on offer didn't look very appetising and quite expensive,...More
This hotel is in a very good position close to the water front , close to Restaurants and shops, the room's are large with basic bathrooms, the breakfast was included, I only stayed for three days and it was just what I needed, the swimming...More
We were booked in to this motel for 4 nights. On the day we moved into the room it was obvious that the floor had not been vacuumed and there were hairs on the ledge of the bath. We didn’t make a fuss as we...More
This hotel is situated right in the heart of Paihia and facing the waterfront and literally 25 meters to the nearest restaurant and bar on the strip. You can’t find a better location in Paihia. The rooms are well equipped with a great air conditioner,...More
1 Thank limeclaw
Response from TylerV-T, Manager at Kingsgate Hotel Autolodge PaihiaResponded 7 January 2018
Thank you for your feedback, we really appreciate it and I am very sorry for the less than optimum service on your room, this is unacceptable and I will pass this onto our Housekeeping Manager to ensure this doesn't happen again.