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Ann's Volcanic Rotorua Motel and Serviced Apartments

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#67 of 92 Hotels in Rotorua
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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217 Reviews from our TripAdvisor Community

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There are newer reviews for Ann's Volcanic Rotorua Motel and Serviced Apartments
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Showing 201: English reviews
Wellington, New Zealand
Reviewed 13 March 2011

We experienced extraordinarily friendly service, even though we arrived after the hotel reception had closed for the night. We received a map with directions to all of the sites, along with personal recommendations for where to go for dinner. The room was lovely and exceeded all of my expectations. It was clean, quiet, and well equipped, even down to having...

Thank mel255115
Annsvolcanic, Owner at Ann's Volcanic Rotorua Motel and Serviced Apartments, responded to this review

i am so glad you had a lovely time and i sincerely appreciate the time you have taken to review as we lead busy lives nowadays. i am glad you were able to relax and 'smell the flowers'and thank you! Ann

Reviewed 21 February 2011

Very unhappy with service - purchased accommodation on line to find it was well below standard vs cost. They immediately charged us full rate for an entire week even after requesting to relocate elsewhere. Unhelpful and started taking pictures of us and the room.....are they serious in this day and age???

3Thank Kiwi_Krus
Annsvolcanic, Owner at Ann's Volcanic Rotorua Motel and Serviced Apartments, responded to this review

Hello Bunns -from Sydney- i know you wanted to drop the apartment at my place, so you could slip into the FREE room at 'aunty's' up the road, which was now available because 'cousin Midlred' did not come over to NZ as planned....but i couldn't do more than i offered at the time- I offered to on-sell the apartment you...

Singapore, Singapore
Reviewed 9 February 2011

Great motel, very clean and roomy suites with some kitchen amenities and a great hot tub in the back courtyard of our suite. Ann herself is what really sets this lodging apart. She is so knowledgeable about the area and super friendly. We had a great stay.

Thank Singaporefamily11
Auckland, New Zealand
Reviewed 4 February 2011

I enjoyed the stay, Anne is friendly and made organising the room easy.

Thank LainePokarop
Adelaide, Australia
Reviewed 21 January 2011

Just a one night stopover with a friend and two children. We stayed in a two bedroom cottage which was very clean and well appointed. The front desk service was a standout at this property with extensive local knowledge, friendliness and helpfulness abounding. Would have liked to try the rooms with hot pools but they were booked out, maybe next...

Thank suvahousewife
Sydney, Australia
Reviewed 5 January 2011

I stayed with a friend, in mid NOvember, and Ann could not have been more helpful. Rooms had everything you could need, and the personal private spa was great. I would highly recommend staying here, and I will be next time I am back in NZ. Thanks Ann

Thank Kirstie976
Southampton, United Kingdom
Reviewed 5 January 2011

good host;good accomadation;valuefor moneydeal location for exploring the area;

Thank cfn2081
Annsvolcanic, Owner at Ann's Volcanic Rotorua Motel and Serviced Apartments, responded to this review

Sorry lovely travellers who want a valid review about Ann's Volcanic Rotorua Motel. THIS IS A REVIEW PUT ONTO MY MOTEL BY MISTAKE by TRIP ADVISOR . I have tried and tried to get Trip Advisor to take this off...it is meant for another motel....but trip advisor are pretty darned slow on the customer service front.... so i am apologising...

West Haven, Connecticut
Reviewed 1 January 2011

Ann could not have been a better hostess! We were taken care of better than we could have imagined and the accommodations were fantastic. We loved the personal hot tubs! We will definitely stay here again during our next trip to NZ.

Thank ncurulla
Christchurch, New Zealand
Reviewed 31 December 2010

Although a family of 5 the room was very nice and you did not feel on top of each other. A private hot tub that you filled yourself so you knew the water was clean, It was great. Hot tub a numer 1 with the kids. Location was close to town with New World within walking distance. Ann was very...

Thank Lorry050
Palmerston North, New Zealand
Reviewed 30 December 2010

We found Ann right from the first contact to be a true pleasure to deal with. The unit was very clean on arrival and was kept clean through out our three night stay. Our host Ann could not do enough for us and offered us everything from her own personal BBQ, freezer space etc. Well above what we ever expected....

Thank Bevan_10

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11/06/2017 12/06/2017
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  • Free Parking
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Spa
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
Official Description (provided by the hotel)
Opened in 1997, in the inner circle of Rotorua City, New Zealand. Featured in Lonely Planet Guide Book for 15 years and close to Rotorua shopping centers, Golf Courses, and main tourism sights. Our charming accommodation is world famous for friendliness. We offer self catering suites and studios which are quiet and spacious. Perfectly suited for a romantic gateway for two, a holiday for the whole family or a business stay. ... more   less 

Additional Information about Ann's Volcanic Rotorua Motel and Serviced Apartments

Address: 107 Malfroy Road, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: $76 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ann's Volcanic Rotorua Motel and Serviced Apartments 2.5*
Reservation Options:
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Also Known As:
Anns Volcanic Hotel
Hotel Style:
#29 Spa Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Ann's Volcanic Rotorua Motel and Serviced Apartments staff and other travellers.
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Questions? Get answers from Ann's Volcanic Rotorua Motel and Serviced Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just don't even go here, trust all the negative reviews.”
, 26 Mar 2017 | Read review
“Don't stay here”
JoyGAuckland, 10 Aug 2016 | Read review
“Ground floor Units (Our Unit was at the back of Complex and very quiet.)”
Fairytale2013, 26 Oct 2015 | Read review
“The one bedroom units have bigger courtyards. Book direct to get their best value prices.”
387LisaL, 18 Jan 2015 | Read review
“For couples, the one bedroom is perfect.”
VipulNz, 6 Dec 2014 | Read review
5 of 5
US$53* /night
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Prices are for 1 room, 2 adults
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