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Lake Rotorua Hotel

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1 room 2 adults 0 children
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Lake Rotorua Hotel
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231 Reviews from our TripAdvisor Community

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Showing 214: English reviews
Reviewed 3 September 2016

Friendly, helpful staff. Easy book in with competitive rates. The rooms were very clean and spacious with two queen size beds. Very comfortable beds and wall heater made the room very cosy. Great location, only 3 minutes by car to city centre. Would stay again.

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Helpful?
Thank Susie G
LRH-Team, Front Office Manager at Lake Rotorua Hotel, responded to this review

Thank you for your good response! We are looking forward to accommodate you again.

Reviewed 23 August 2016 via mobile

The people here are great. Yogi, the manager met us as we walked in. He greeted us with a smile and kind words. Coming from Hawaii and exposed to the hospitality industry, I have high standards, and he exceeded my expectations. The room was CLEAN and smelled nice. I'm sensitive to smell, so it was great to have a clean...

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Helpful?
Thank Shaftton K
LRH-Team, Front Office Manager at Lake Rotorua Hotel, responded to this review

Dear Guest, Thank you for the positive feedback. We are looking forward to accommodating you and your friends in the future.

Auckland, New Zealand
Reviewed 16 August 2016

Great location and facilities. Easy check in. Andrei and Yogi were superb. Neat and tidy with pool. The location was far enough for the Rotorua scent to be unnoticeable. The city was an easy 20min walk

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Thank Cathrynandrew
LRH-Team, Front Office Manager at Lake Rotorua Hotel, responded to this review

Dear guest, Thank you for your positive feedback. We hope to see and accommodate you again soon.

Auckland, New Zealand
Reviewed 16 August 2016

I have stayed in the hotel and they provide me the best service and all the employees were great and very cooperative, nice location, just near by the lake. Rotorua is also awesome place to visit. thank u lake rotorua to make my trip fantastic.

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Helpful?
Thank deepmehak1
LRH-Team, Front Office Manager at Lake Rotorua Hotel, responded to this review

Dear guest, Thank you for your positive feedback. We hope to see and accommodate you again soon.

Reviewed 16 August 2016

If your are looking for peaceful stay, so this is the place. Nice staff and well behaving, best service around rotorua and provides all at its best. interacting with the staff is so simple to get our needs and wants. families and kids will definitely enjoy this place and the good ambience will give you comfort.

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Helpful?
Thank JEFRIN B
LRH-Team, Front Office Manager at Lake Rotorua Hotel, responded to this review

Dear guest, Thank you for your positive feedback. We hope to see you again.

Rotorua District, New Zealand
Reviewed 16 August 2016

It has got really good location, staff is really friendly and cooperative. They helped me in many ways by giving solutions with the parking and cuisine I liked. A much tidy and hygiene in term of cleanliness. Would like to visit again in this hotel.

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Helpful?
Thank nikhilsharma101992
LRH-Team, Front Office Manager at Lake Rotorua Hotel, responded to this review

Greetings, Thank you for your good response. Hoping to accommodate you again soon.

Auckland, New Zealand
Reviewed 15 August 2016 via mobile

Staff were very professional, friendly, accommodating and on point. Room was very clean and the bed was very comfortable. I personally really enjoyed the Jacuzzi and pool side area. Anytime I am in town and need a place to stay "Lake Rotorua Hotel" is the place to stay.

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Helpful?
Thank DevduttRathore
LRH-Team, Front Office Manager at Lake Rotorua Hotel, responded to this review

Hi Dev, Thank you for the positive feedback. We look forward to seeing you again.

Reviewed 15 August 2016 via mobile

Awesome place,awesome people and the level of hospitality these guys give is impeccable. The staff was fantastic and treated us with lot of love. We had a short 2 nights stay and this was easily my best holiday. The property was majestic with breath taking views coupled with the highest standard of hospitality and good customer services.

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Helpful?
Thank panjawan d
LRH-Team, Front Office Manager at Lake Rotorua Hotel, responded to this review

Hi Panjawan, Thank you for the positive comments about our hotel. We are delighted to know that you had a good experience. Looking forward to your stay with us again.

Auckland, New Zealand
Reviewed 14 August 2016

I have been looking at the reviews a couple of times and find that most have been positives. I would like to narrate my expereince and thats why you would notice the "poor" rating. First of all I started planning my trip in June for my July holiday as I have seen the good reviews on the hotel. So last...

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Helpful?
Thank timjon1987
LRH-Team, Manager at Lake Rotorua Hotel, responded to this review

First of all I would like to extend my sincere apologies for such an unpleasant stay. I am also disappointed to read your review, it seems we failed to provide you with the basics, let alone outstanding service. Usually our staff are known for their fabulous customer service and interactions. I would like to assure you that I have followed...

Auckland, New Zealand
Reviewed 12 August 2016

Arrived at the hotel before check in time, and was greeted by Yogi who had organised early check in for us. He was very welcoming and suggested things to do and nearby restaurants to eat. Kids absolutely loved the pool. Close to town which was handy. Overall happy with the stay. Highly recommend it.

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Thank 240traveller2016
LRH-Team, Front Office Manager at Lake Rotorua Hotel, responded to this review

Thank you for your good feedback. I hope we get to see you again soon!.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Set in a geothermal wonderland, the Lake Rotorua Hotel offers 38 rooms, including a family rooms, one bedroom units and studio rooms. The hotel is a 15 minute stroll or 5 minute drive to Rotorua CBD, amenities include a swimming pool and heated spa. Private parking is also available for guests' convenience. ... more   less 

Additional Information about Lake Rotorua Hotel

Address: 131 Lake Road, Rotorua 3010, New Zealand (Formerly Leisure Inn Rotorua)
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: $102 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lake Rotorua Hotel 4*
Number of rooms: 38
Reservation Options:
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Hotel Style:
#20 Spa Hotel in Rotorua
#35 Luxury Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Lake Rotorua Hotel staff and other travellers.
2 questions
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Saint Joseph, Missouri
over a year ago
Auckland Region, New Zealand
over a year ago

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Questions? Get answers from Lake Rotorua Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms off the street are much quieter”
jakebrake54, 10 Apr 2017 | Read review
“Back rooms not Lake Road frontage”
j0kenny, 7 Feb 2017 | Read review
“Ask for room behind the pool area, a little away from main road, nice and quiet”
hansromer, 5 Feb 2017 | Read review
“only if you have to”
585JohnY, 3 Feb 2017 | Read review
“Chinese Owner runs a tight ship and this is reflected in the facility!”
LisaBrickell, 7 Jan 2017 | Read review
5 of 5