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Wai Ora Lakeside Spa Resort

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#24 of 93 Hotels in Rotorua
Certificate of Excellence
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Wai Ora Lakeside Spa Resort
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386 Reviews from our TripAdvisor Community

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Showing 362: English reviews
Surprise, Arizona
Reviewed 2 days ago NEWvia mobile

Rooms upscale, nice accommodations, beds comfortable, nite table lamps horrible Wi fi spotty As in other hotels. , meals extremely pricey On the lake, some sulfur smell, little Keats everywhere Good location

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Helpful?
Thank sophillymike
Rotorua, New Zealand
Reviewed 1 week ago

Best place in Rotorua for a wedding. Beautiful setting and Nickey the events manager is so organised and talented in making your day run perfectly. Food is outstanding!! the spa resort does wonderful massages

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Helpful?
Thank dcw9ss
Reviewed 2 weeks ago

We were welcomed by really friendly staff at this hotel who showed us to our small but very well furnished and equipped room. The room had all the usual toiletries plus more. The bath robe for the spa was accompanied but white spa slippers and there was a pair of flip flops (thongs if you're Australian) each. Sadly, for the...

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Helpful?
Thank Stephen F
Hamilton, Waikato, New Zealand
Reviewed 3 weeks ago

My wife and I decided to have a weekend away from the little one, and found this lovely place on the lake. On arrival the welcome was friendly and the service was great. We were shown our room and facilities like the mineral & spa pools. The deluxe room we stayed in was small however tidy and clean and with...

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Helpful?
1Thank Paul D
WaiOra_Manager, Front Office Manager at Wai Ora Lakeside Spa Resort, responded to this review

Kia Ora Paul, I'd like to say a big thank you for taking the time to write a review about Wai Ora Lakeside Spa Resort. The terms you used to describe our hotel really show how much you enjoyed your stay especially "wonderful food and service". Great choice for your spa treatment. We hope we're able to keep up with...

Mississauga, Canada
Reviewed 3 weeks ago

Arrived late at night, and staff waited for us then opened hot tub, which was great after long day of travel. Next day, staff very helpful with suggestions and booking tickets for jet boat ride and Maori performance. Good breakfast. Only complaint - beds a bit hard for our taste.

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Helpful?
Thank Berna M
WaiOra_Manager, Manager at Wai Ora Lakeside Spa Resort, responded to this review

Dear Berna M, Thank you very much for your review and a generous 5-star rating. We are very glad to hear regarding your WaiOra Experience. Your comment has been shared with our team and we are very delighted. We have recently renovated and have replace our old beds with the new ones. I would like to sincerely apologies for any...

Auckland Region, New Zealand
Reviewed 1 November 2016 via mobile

We had the most stunning lunch looking out over to Mokoia Island and poolside. I had the Wai ora salad and the herbs they specialise in I am still having the mouth watering sensation. If you want to relax and unwind but still feel pampered with class this is certainly that place. We will return thank you.

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Helpful?
Thank Sharene T
WaiOra_Manager, Manager at Wai Ora Lakeside Spa Resort, responded to this review

Dear Sharene T, Thank you for such a wonderful review. Our team here at the WaiOra Lakeside Spa Resort & Mokoia Restaurant are very delighted to hear from you. We as a company pride on our location, food we prepare and customer service. We are very happy to read regarding your WaiOra Experience. Once again, Thank you very much for...

Reviewed 29 October 2016 via mobile

My husband and I stayed here on a "romantic" getaway after a long, busy few months working! We got shown around and my husband had organized flowers, chocolates and wine on our arrival through reception and it was beautifully arranged in our room. We had dinner and the service was amazing! We couldn't believe how fast our meals arrived, the...

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Helpful?
Thank Terri A
WaiOra_Manager, Manager at Wai Ora Lakeside Spa Resort, responded to this review

Kiaora Terri A, Wow! Thank you for such an amazing review. Out team is very glad to hear from you regarding you stay and overall WaiOra Experience. It is very good to read that you and your husband has a wonderful relaxing time here at the Resort. Your comment has been shared with our team and we are very delighted,...

Singapore, Singapore
Reviewed 27 October 2016 via mobile

We have stayed in this resort during one of the weekends in October 2016. Our booking was absolutely last minute - as we really didn't plan to stay overnight in Rotorua, but it was getting late and we decided to book a place. So booking was done literally 2-3 hours before we came to check-in & gladly we had no...

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Helpful?
Thank jokejulia
WaiOra_Manager, Manager at Wai Ora Lakeside Spa Resort, responded to this review

Dear jokejulia, Thank you taking the time to review and sharing your experience. I am very glad to hear that your check in was smooth and room was modern and spacious. Unfortunately, our deluxe studio are not fitted with a bathtub. In regards to your comment regarding few other guest smoking and the smell entering your room, I would like...

Rotorua, New Zealand
Reviewed 26 October 2016

WaiOra was an amazing place for a family function, they were very helpful, professional and catered to all our needs. Highly recommend. The room was beautifully decorated and there was plenty of food and it was all delicious.

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Helpful?
1Thank susiem500
WaiOra_Manager, Manager at Wai Ora Lakeside Spa Resort, responded to this review

Kia Ora susiem500, Thank you for an amazing review. Our team here at the resort is very delighted to hear from you. We are also very happy to read regarding your WaiOra Experience. We pride on our location and Customer Service and it is comment like yours that motivates us even more to provide more guest satisfaction. Thank you once...

Reviewed 24 October 2016 via mobile

My wife and i stayed here on a overnight trip to Rotorua.The staff were extremely helpfull as i requested to have a bunch of flowers put in our room as a suprise for my wife.We felt at home as soon as we walked in the door.The onsite restaurant was amazing and would have to be the quickest food service I've...

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Helpful?
1Thank Shayne A
WaiOra_Manager, Manager at Wai Ora Lakeside Spa Resort, responded to this review

Dear Shayne A, Thank you for such an amazing review and a delightful 5-star rating. Wow! Our team here at the resort are very delighted to hear about your overall WaiOra Experience. Thank you for your comment in regards to the meal, service and also thank you very much for the recommendation. We look forward to hosting you near future....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Beachfront
  • Spa
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Wai Ora Lakeside Spa Resort is situated on the picturesque shores of Lake Rotorua in quiet parklike surroundings only 3 mins from Rotorua Airport,and 12 mins to the famous geothermal attractions of Rotorua. This award winning resort hotel features luxurious accommodation with private balconies or courtyards with views to the lake; New Zealand's award winning fine dining Mokoia Restaurant specialising in indigenous herbs and spices which creates amazing taste sensations including a daily full vegetarian menu; superb personal service; relaxing Manary English lounge bar and the internationally acclaimed Wai Ora Day Spa featuring the 2011 and 2012 World Luxury Spa Award winning "New Zealand Cultural Spa "regime based on the geothermal muds of Rotorua and wellness practices of the Maori. Rotorua's only World Luxury Spa Award winner. Enjoy the tranquility of the landscaped gardens and serene sounds of the meandering spring feed stream as you enjoy the hot and cold pools, steam room and sauna that make up the Wai Ora Spa Water Experience. The ideal Rotorua relaxation, spa, food taste sensations destination and accommodation base for all other Rotorua activities. ... more   less 

Additional Information about Wai Ora Lakeside Spa Resort

Address: 77 Robinson Avenue, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: $180 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Wai Ora Lakeside Spa Resort 4.5*
Number of rooms: 30
Reservation Options:
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Also Known As:
Wai Ora Lakeside Hotel
Wai Ora Lakeside Resort
Hotel Style:
#3 Top resorts Hotel in Rotorua
#7 Business Hotel in Rotorua
#11 Spa Hotel in Rotorua
#21 Luxury Hotel in Rotorua
#30 Romantic Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Wai Ora Lakeside Spa Resort staff and other travellers.
4 questions
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Kuala Lumpur, Malaysia
Duluth, Minnesota
over a year ago
Cheboygan, Michigan, United States
over a year ago

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Questions? Get answers from Wai Ora Lakeside Spa Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an upstairs room on the north side facing the lake.”
 of 5 bubbles ESTEVEA, 1 Oct 2016 | Read review
“We stayed right by the pool but it was closed for the winter. Could get noisy in the summer.”
 of 5 bubbles JeanneU137, 2 Aug 2016 | Read review
“All rooms were great..all face the lake/second floor would have better view of lake”
 of 5 bubbles PairofFalcons, 30 Jul 2016 | Read review
“Superior rooms are larger and more comfortable”
 of 5 bubbles JuditMcP, 16 Jun 2016 | Read review
“Only couple of larger apartments hav view hav to sit outside and face sideways to see lake where all guests walk”
 of 5 bubbles Evans7538, 31 May 2016 | Read review
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