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Wai Ora Lakeside Spa Resort

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#30 of 93 Hotels in Rotorua
Certificate of Excellence
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Wai Ora Lakeside Spa Resort
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419 Reviews from our TripAdvisor Community

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Showing 394: English reviews
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Mount Maunganui, New Zealand
Reviewed 1 week ago

A girls weekend for a special birthday could not have been better. The staff were amazing, could not have been more helpful. The restaurant was incredible, well worth the $$. The spa treatments were the ultimate treat , basically we had a ball. We will certainly be back, thank you.

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Helpful?
1Thank dawnanne99
WaiOra_Manager, Manager at Wai Ora Lakeside Spa Resort, responded to this review

Dear dawnanne99, Thank you for a generous 5-star rating and a wonderful review. This has definitely boosted our team's moral. Our team here at WaiOra Lakeside Spa Resort is very happy to hear about your Experience. Also, Thank you for the comments in regards to Mokoia Restaurant and WaiOra Day Spa. We take a big pride when our guests absolutely...

Melbourne, Australia
Reviewed 1 week ago via mobile

The resort itself is set in beautiful surrounds on the lake a little out of town, so I would only recommend staying here if you were renting a car also. The pools and whirlpools were a nice addition, but could do with a little updating and the sauna was not functioning during our stay. The room was clean and modern,...

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Helpful?
1Thank Sarah C
WaiOra_Manager, Manager at Wai Ora Lakeside Spa Resort, responded to this review

Dear Sarah C, Thank you for taking the time to review our property. I am pleased to hear that you enjoyed our food and staff service. I am disappointed and would like to sincerely apologise in regards to the sauna and the noise situation. I am also very pleased to inform you that our spa area will be going under...

Cambridgeshire, United Kingdom
Reviewed 1 week ago

What a gorgeous spot! Right on the lake which made for a beautiful sunset. The spa was perfect, the food was delicious, and the staff went above and beyond. Completely exceeded all expectations. Would highly recommend and will definitely be back.

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Helpful?
1Thank Laura_k2810
WaiOra_Manager, Manager at Wai Ora Lakeside Spa Resort, responded to this review

Dear Laura_k2810, Thank you for sharing your overall WaiOra Experience and a generous 5-star rating. Our team is delighted to hear regarding your stay. Your comment in regards to the location, food, service and spa has surely brought a lot of smiles and pride to our team. Thank you once again. We look forward to your next visit. Warm Regards,...

Reno, Nevada
Reviewed 2 weeks ago

We stopped here on our way south through New Zealand. Everything was clean and well maintained and the staff was cheerful and very helpful. We enjoyed it there and would return should we get to New Zealand again.

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Helpful?
1Thank TahoeNVTravelers
WaiOra_Manager, Manager at Wai Ora Lakeside Spa Resort, responded to this review

Kiaora TahoeNVTravelers, Thank you for sharing such an amazing 5-star review. We are very pleased to hear regarding your stay and experience here at the WaiOra Lakeside Spa Resort. Your comment has surely driven our team to reach excellence in providing that ultimate guest satisfaction. Your review has brought a smile to our team. Thank you once again, We look...

Santa Fe, NM
Reviewed 3 weeks ago

This is a beautiful lakeside resort and spa with attractive, comfy rooms, a great restaurant and pretty grounds; it also had all the modern amenities one could want. The laundry facilities are a bonus to guests for a small fee, and they came in very handy during our recent travels in New Zealand. We highly recommend Wai Ora.

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Helpful?
1Thank BKandCB
WaiOra_Manager, Manager at Wai Ora Lakeside Spa Resort, responded to this review

Dear BKandCB, Wow! Thank you for a 5-star rating and an amazing feedback. Our team here at the resort is very happy to hear regarding your experience. Our location, service, spa, meals, accommodation is our pride. It is comment like your that motivates us even more on what we do best already. Thank you once again. We look forward to...

Reviewed 3 weeks ago

The room was clean and and beds are comfortable. Whirlpools are available in the garden. The receptionist was very welcoming and friendly. She showed us around the pretty and comfy resort. It was pouring and the receptionist offered to carry our luggage to our car, so additional plus factor for the service. The restaurant is award winning but my husband's...

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Helpful?
Thank Karolina K
WaiOra_Manager, Manager at Wai Ora Lakeside Spa Resort, responded to this review

Dear Karolina K, Thank you for sharing your overall Waiora Experience. Our team is very pleased to hear from you. I would sincerely like to apologise in regards to the Chewy Eye Fillet. I have shared your comment with the team. Our guests are our number one priority and it is very delighting to hear that our guests are getting...

Phoenix, Arizona
Reviewed 4 weeks ago

The place was great - on the edge of the lake - 10 minutes out of town - You have to go to Hell's Gate - ado the private mud baths !! Definite rent a swim suit - the rest of your clothing will remind you of your trip for a month !!

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1Thank ian_bridgetech_net
WaiOra_Manager, Manager at Wai Ora Lakeside Spa Resort, responded to this review

Dear ian_bridgetech_net, Thank you for a 5-star rating and interestingly wonderful review. We pride our location away from town's rush. Thank you for sharing your comment in regards to Hellsgate recommendation. Rotorua is a Geothermal Capital of the country and we locals are proud of it. It is very true about the smell that trails you. Thank you once again...

Carson City, Nevada
Reviewed 19 March 2017

This hotel is outside Rotorua a ways - probably an hour+ walk to downtown. The rooms are nice, but not especially out of the ordinary. There aren't any true lake view rooms, but each room on the bottom has a porch with chairs. One can go through the spa property gate and right onto the beach for a nice walk....

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Helpful?
Thank foodiefool_10
WaiOra_Manager, Manager at Wai Ora Lakeside Spa Resort, responded to this review

Dear Foodiefool_10, Thank you for sharing your overall experience on your stay. Our Resort is located on the shores of the Lake Rotorua. Our rooms do not have a direct view of the lake but our guests can certainly enjoy the entire view of the lake once they are outside their rooms. Thank you for your comment in regards to...

Whanganui, New Zealand
Reviewed 19 March 2017 via mobile

Was treated to two nights here in Rotorua as part of my birthday celebrations by hubby. On being welcomed at reception I was gifted with a personalised birthday card which was a nice touch. Even though the room was alot smaller than I expected it had a decent sized very comfortable bed with extra pillows if required. Kettle needs filling...

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Helpful?
1Thank rmw_9
WaiOra_Manager, Manager at Wai Ora Lakeside Spa Resort, responded to this review

Dear rmw_9, Wow! Thank you for such a wonderful review. It is very pleasing to hear about your overall Waiora Experience. Your comment has been shared with the team and we are delighted. I am also very pleased to inform you that our Spa Area according to the management plan set for 2017 will be soon going under refurbishment. Once...

Reviewed 16 March 2017

This hotel is not a lavish property, but is certainly a place to relax and enjoy the nature. From the time we checked in and to the time we checked out everything was just perfect. Clean and calm environment where staffs are very helpful. Binod the night manager in particular was very wonderful and professional who made sure that we...

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Helpful?
Thank Paul B
WaiOra_Manager, Manager at Wai Ora Lakeside Spa Resort, responded to this review

Dear Paul B, Thank you for an amazing 5-star review. Your comments have definitely brought a smile to our team, especially Binod. It is very pleasing to hear about your overall experience at the Resort and Mokoia Restuarant. We pride the use of indigenous herbs and spices in our meals. Thank you very much for your recommendation. We look forward...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Wai Ora Lakeside Spa Resort is situated on the picturesque shores of Lake Rotorua in quiet parklike surroundings only 3 mins from Rotorua Airport,and 12 mins to the famous geothermal attractions of Rotorua. This award winning resort hotel features luxurious accommodation with private balconies or courtyards with views to the lake; New Zealand's award winning fine dining Mokoia Restaurant specialising in indigenous herbs and spices which creates amazing taste sensations including a daily full vegetarian menu; superb personal service; relaxing Manary English lounge bar and the internationally acclaimed Wai Ora Day Spa featuring the 2011 and 2012 World Luxury Spa Award winning "New Zealand Cultural Spa "regime based on the geothermal muds of Rotorua and wellness practices of the Maori. Rotorua's only World Luxury Spa Award winner. Enjoy the tranquility of the landscaped gardens and serene sounds of the meandering spring feed stream as you enjoy the hot and cold pools, steam room and sauna that make up the Wai Ora Spa Water Experience. The ideal Rotorua relaxation, spa, food taste sensations destination and accommodation base for all other Rotorua activities. ... more   less 

Additional Information about Wai Ora Lakeside Spa Resort

Address: 77 Robinson Avenue, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: $173 - $387 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Wai Ora Lakeside Spa Resort 4.5*
Number of rooms: 30
Reservation Options:
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Also Known As:
Wai Ora Lakeside Hotel
Wai Ora Lakeside Resort
Hotel Style:
#3 Top resorts Hotel in Rotorua
#7 Business Hotel in Rotorua
#12 Spa Hotel in Rotorua
#25 Luxury Hotel in Rotorua
#30 Romantic Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Wai Ora Lakeside Spa Resort staff and other travellers.
5 questions
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Kuala Lumpur, Malaysia
Duluth, Minnesota
over a year ago
Cheboygan, Michigan, United States
over a year ago

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Questions? Get answers from Wai Ora Lakeside Spa Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bottom rooms have covered porches for sun or rain.. NEVER OPEN YOUR WINDOWS AT NIGHT - the bugs will get in.”
foodiefool_10, 18 Mar 2017 | Read review
“Rooms near to the lake end looks much nicer.”
, 16 Mar 2017 | Read review
“Go to the other place”
  • Plugging in the computer
  • How to find the socket
seanmanning2017, 9 Mar 2017 | Read review
“For a superior room I would have expected comfy pillows, and more than 2 sky channels. If I pay that price I expect at east what I have at home or better. ”
451mandym, 7 Mar 2017 | Read review
“Swimming towels would be useful, having to use the same one to shower wasn't nice ”
louindag, 10 Feb 2017 | Read review
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