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Wai Ora Lakeside Spa Resort

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#32 of 93 Hotels in Rotorua
Certificate of Excellence
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1 room 2 adults 0 children
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Wai Ora Lakeside Spa Resort
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396 Reviews from our TripAdvisor Community

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Showing 371: English reviews
Auckland, New Zealand
Reviewed yesterday NEW

We stayed one night and had a Lovers Delight package deal at Wai Ora 4.5 star accomodation and spa resort at the beginning of January while on holiday in the Rotorua area. I chose this resort among so many others nice hotels because of good people reviews, wonderful presentation of the resort, reasonably good package deals and award winning restaurant....

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Helpful?
Thank 758elenae
Braintree, Massachusetts
Reviewed 2 days ago NEW

Wonderful accommodations located close to everything we needed. Staff was very helpful from serving breakfast late to setting us up to get laundry done. Wonderful pool, hot tubs and spas. Originally planned to stay only one night but added another we liked it so much.

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Thank barbmadrid98
Brooklyn, New York
Reviewed 2 weeks ago

I spent a night here, while visiting the region. The room and bath were clean and spacious. The pools were clean and warm and relaxing. The meals were delicious! The staff worked very hard to provide a comfortable, pleasant and restful visit.

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Helpful?
Thank JulieInBrooklyn
WaiOra_Manager, Manager at Wai Ora Lakeside Spa Resort, responded to this review

Dear JulieInBrooklyn, Thank you for choosing to stay with us here at WaiOra Lakeside Spa Resort. It is very delighting to hear about your WaiOra Experience. Your review has been shared with the team and we are very happy. Thank you very much once again, we look forward to your next stay. Warm Regards, Aayush Silwal

Adelaide, Australia
Reviewed 2 weeks ago via mobile

Our visit was for 3 nights. A lovely place for couples, my husband slightly disappointed from a resort point of view. The outdoor spas were nice but popular. The restaurant was great as the food was excellent but short staffed all the time. We felt awkward being in the restaurant as the one person was practically running to meet the...

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Thank Reney92
George Town, Malaysia
Reviewed 4 weeks ago

We stayed two nights at Wai Ora last week while on holiday in the Rotorua area. The highlight of our stay was the wonderful service in all areas of the hotel. Our checkin was welcoming, including a helpful tour of the resort facilities, and a minor issue in our room was attended to promptly. We dined in the restaurant on...

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Helpful?
Thank Angeline208
WaiOra_Manager, Manager at Wai Ora Lakeside Spa Resort, responded to this review

Dear Angeline208, Thank you for an amazing 5-star review. Our team here at WaiOra Lakeside Spa Resort is very delighted to hear regarding your WaiOra Experience. Your words have encouraged our team to leap more forward to provide excellent customer service. WaiOra Family would like to Wish you a Happy Merry Christmas and a prosperous New Years. Thank you once...

Wamuran, Queensland, Australia
Reviewed 4 weeks ago via mobile

A beautiful, modern resort with a comfortable room and big king sized bed. The resort is absolute lake front and it was a pleasure to sit outside of my room, glass of champagne in hand and watch the sun set over the lake. The room was well supplied with room slippers and bathrobe supplied. There were even plastic sandals to...

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Helpful?
Thank Sue M
WaiOra_Manager, Front Office Manager at Wai Ora Lakeside Spa Resort, responded to this review

Kia Ora Sue, Thank you for your review of your recent stay with us, we are delighted to hear how much you enjoyed it. We love this sentence "The lake front view spot to watch the sun set over the lake with a glass of champagne!!" The cuisine here at Mokoia Restaurant is the cornerstone experience as we are the...

Reviewed 4 weeks ago via mobile

An amazing place to relax and refresh. We were pampered and dined by the most lovely staff who went out of their way to make sure we had an enjoyable stay. Highly recommend and will definitely be going back.

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Helpful?
Thank Baypete
WaiOra_Manager, Front Office Manager at Wai Ora Lakeside Spa Resort, responded to this review

Kia Ora, I'd like to say a big thank you for taking the time to write a review about Wai Ora Lakeside Spa Resort. We are so glad to hear that you enjoyed your honeymoon with us especially the word describes "Amazing Place". We hope we're able to keep up with your expectations, and I can assure you we'll do...

Reviewed 11 December 2016

Very helpful friendly staff. Upgraded to lake view room which was great. Very clean room and grounds. Went mid week so was quite quiet. Didn't eat at restaurant so cant comment on that. You will need a car though for the 5-10 minute drive to town. Overall very happy.

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Helpful?
Thank FidKirst
WaiOra_Manager, Manager at Wai Ora Lakeside Spa Resort, responded to this review

Dear FidKirst, Thank you for feedback and thank you for choosing to stay with us. I am very glad to hear regarding your Overall WaiOra Experience. Our award winning Mokoia Restaurant looks forward to hosting you near future. We are located beside the beautiful shores of Lake Rotorua and 5-10 minutes drive away from the city centre. We do provide...

Stockholm, Sweden
Reviewed 8 December 2016

We came there, looking forward to stay in what we thought was a modern hotel. Their spa was starting to look teared down and they had problem to keep the water warm and sauna warm. The breakfast was way under normal standard, it was egg powder and half cooked bacon and some sausages. We got a voucher to their Spa...

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Helpful?
Thank Kristian J
WaiOra_Manager, Manager at Wai Ora Lakeside Spa Resort, responded to this review

Dear kristian J, Thank you for your feedback. It is very disappointing to hear regarding your overall experience. First of all, I would like to sincerely apologies as your experience did not meet your expectations. I have shared your comment with all of our team. Thank you for your comments in regards to the spa facility technical issues, I am...

OPOTIKI
Reviewed 6 December 2016

Enjoyed the whole experience through our package deal from the mirimiri to Hells Gate journey, mud bath and sulphur spa topped off with an exquisite meal in the restaurant. Totally recommend the resort

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Helpful?
Thank noi_elmiger
WaiOra_Manager, Front Office Manager at Wai Ora Lakeside Spa Resort, responded to this review

Kia Ora, It is a pleasure to read your feedback. Fantastic comment. Thank you very much to recommend us to the world. We take pride in our Wai Ora Resort, Hells Gate Geothermal Park and Mokoia Restaurant products & services. Warm regards, Natcha Suvittayaphan

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Beachfront
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Wai Ora Lakeside Spa Resort is situated on the picturesque shores of Lake Rotorua in quiet parklike surroundings only 3 mins from Rotorua Airport,and 12 mins to the famous geothermal attractions of Rotorua. This award winning resort hotel features luxurious accommodation with private balconies or courtyards with views to the lake; New Zealand's award winning fine dining Mokoia Restaurant specialising in indigenous herbs and spices which creates amazing taste sensations including a daily full vegetarian menu; superb personal service; relaxing Manary English lounge bar and the internationally acclaimed Wai Ora Day Spa featuring the 2011 and 2012 World Luxury Spa Award winning "New Zealand Cultural Spa "regime based on the geothermal muds of Rotorua and wellness practices of the Maori. Rotorua's only World Luxury Spa Award winner. Enjoy the tranquility of the landscaped gardens and serene sounds of the meandering spring feed stream as you enjoy the hot and cold pools, steam room and sauna that make up the Wai Ora Spa Water Experience. The ideal Rotorua relaxation, spa, food taste sensations destination and accommodation base for all other Rotorua activities. ... more   less 

Additional Information about Wai Ora Lakeside Spa Resort

Address: 77 Robinson Avenue, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: $183 - $353 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Wai Ora Lakeside Spa Resort 4.5*
Number of rooms: 30
Reservation Options:
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Also Known As:
Wai Ora Lakeside Hotel
Wai Ora Lakeside Resort
Hotel Style:
#3 Top resorts Hotel in Rotorua
#7 Business Hotel in Rotorua
#12 Spa Hotel in Rotorua
#25 Luxury Hotel in Rotorua
#30 Romantic Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Wai Ora Lakeside Spa Resort staff and other travellers.
5 questions
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Kuala Lumpur, Malaysia
Duluth, Minnesota
over a year ago
Cheboygan, Michigan, United States
over a year ago

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Questions? Get answers from Wai Ora Lakeside Spa Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I'd choose the deluxe room with lake views from room and balcony. Also much more spacious with more facilities.”
 of 5 bubbles FidKirst, 10 Dec 2016 | Read review
“Ask for an upstairs room on the north side facing the lake.”
 of 5 bubbles ESTEVEA, 1 Oct 2016 | Read review
“We stayed right by the pool but it was closed for the winter. Could get noisy in the summer.”
 of 5 bubbles JeanneU137, 2 Aug 2016 | Read review
“All rooms were great..all face the lake/second floor would have better view of lake”
 of 5 bubbles PairofFalcons, 30 Jul 2016 | Read review
“Superior rooms are larger and more comfortable”
 of 5 bubbles JuditMcP, 16 Jun 2016 | Read review
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