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SilverOaks Resort Heritage

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Traveller (186)
Room & Suite (63)
Pool & Beach (10)
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Overview
  • Excellent9%
  • Very good17%
  • Average14%
  • Poor14%
  • Terrible46%
11 Jul 2017
“Nice apartment ”
8 Jul 2017
“As basic as it comes”
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Rooms
Room Service
Kitchenette
Business Centre
3 Star Hotel
All hotel details
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Reviews (369)
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21 - 25 of 355 reviews
Reviewed 2 February 2017 via mobile

This photos for the second room after we complained from the first one also we offered third room which was not much different than this one we got! Plus TV control was not working and pillows cause me pain in my Neck!

7  Thank ahmed r
Reviewed 31 January 2017 via mobile

Absolutely shocking place with a lying Manager and an owner with no values! After 5 minutes in a studio room I received an electric shock from power points that were beyond dangerous! Thank goodness it was me and not a child! The room was not...More

11  Thank anital268
Reviewed 26 January 2017 via mobile

Warning do NOT go here! The carpets and curtains are stained, the bedding is ripped, there are holes in the walls, cockroaches in the bathroom and mould everywhere! The staff couldn't care less and deny anything is wrong. It is a terrible place to stay...More

23  Thank pennybell123
Reviewed 26 January 2017

Last weekend we thought the Fawlty Towers aspects of this accom. provider were just a good joke, it was only one night after all. Since then I have read people's appalling experiences with this place (which now includes reports in today's NZ newspapers). I will...More

12  Thank Yhinau
Reviewed 24 January 2017

Well the place is extremely dated, but beyond that... The spa tub has tiles falling off and glued in but sticking out, quite dangerous. The shower head was spraying out in two directions and not at all good to shower under, and the floor of...More

27  Thank Amethystgoddess
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About
Amenities
Top amenities
Pool
Free Parking
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Self-Serve Laundry
Babysitting
Room amenities
Microwave
Things to do
Pool
Outdoor pool
Heated pool
Details
Price range
US$130 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Spa Hotel in Rotorua
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$130 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Spa Hotel in Rotorua
Room types
Kitchenette, Non-Smoking Rooms
Add Photo Photos
Traveller (186)
Room & Suite (63)
Pool & Beach (10)
Dining (6)
Family and Play Areas (7)
Questions & Answers
Ask a question
amazngrace
22 April 2017|
Answer
Response from Paul G | Reviewed this property |
Sorry, can't help. Suggest phone them and ask? cheers Paul
0
Votes
Room Tips
"Do avoid them"
Read review
"Don't stay here."
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"#24 was upstairs and the back of the complex, so nice and quiet, but obviously would not suit anyone unable..."
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"dont bother"
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