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Prince's Gate Hotel

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Traveller (359)
Room & Suite (252)
Dining (98)
Overview
1057 Arawa Street, Rotorua 3010 New Zealand See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Heated pool
Non-Smoking Hotel
Restaurant
4.5 Star accommodation
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (954)
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904 results
Traveller rating
348
269
165
71
51
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LanguageEnglish
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269
165
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51
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All reviews historic hotel government gardens designer room hot pools high tea dinner show main building small room polynesian spa new zealand lounge area central location eat street cabaret suite yesteryear rudi
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1 - 5 of 904 reviews
Reviewed yesterday

We had room 18 on the upper floor in the old colonial part of this gorgeous hotel , the rooms are beautiful and decorated in heritage style, warm and comfortable with a beautiful walk around balcony with tables and chairs . Views towards the lake...More

Thank ange55
Reviewed 4 days ago

Lots of character but feeling a bit old. Room has been upgraded with better bed and a new bathroom but floors creaked from people walking above and we could hear noise through the walls. Perhaps that was because of our location which was on the...More

Thank Kim P
Response from Phila987, General Manager at Prince's Gate HotelResponded yesterday

Good morning Kim. Thank you for staying with us and for your feedback - greatly appreciated. As part of our refurbishment programme, we are laying new carpet in many of our rooms. As we do this we are hoping to improve the sound proofing as...More

Reviewed 1 week ago via mobile

I’ve visited Rotorua a lot with work and family holidays, and on almost every visit I walked past the Prince’s Gate Hotel, admiring the old building and wondering what it’s like to stay in, so when a recent opportunity to visit Rotorua came up I...More

Thank Rick M
Response from Phila987, General Manager at Prince's Gate HotelResponded yesterday

Good morning Rick. Thank you for staying with us and for your feedback - greatly appreciated. I have passed on your comments to my Housekeeping team to remind them to maintain acceptable standards. We are looking at replacing our TV's for bigger, new ones to...More

Reviewed 2 weeks ago

Well I am sorry to say our second experience of High Tea was a great disappointment ☹️ The waiting staff was good but the food was terrible. The sandwiches where terrible thick bread and not a nice combination the ham and cheese stoggy and the...More

Thank JudithC1990
Response from Phila987, General Manager at Prince's Gate HotelResponded yesterday

Good morning Judith. Sorry your high tea experience was spoilt and we have urgently addressed the problems you experienced to ensure a more consistent quality is provided for all our guests. Can you please forward your contact details to my email address phil@princesgate.co.nz. Kind regards...More

Reviewed 3 weeks ago via mobile

The Hotel really looks like from yesteryear with lace awnings. Well situated close to government gardens and two blocks from the major eateries. We had a small room which had no cupboard. Bathroom had everything required. Mattress was a tad soft. Don’t have a room...More

Thank Roedig
Response from Phila987, General Manager at Prince's Gate HotelResponded 2 weeks ago

Good afternoon Roedig. Thank you for staying with us and for your review - greatly appreciated. Since your stay we have replaced all remaining old beds (including the room you stayed in) with a new bed. Kind regards Phil Agent General Manager

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About
Description
The Prince's Gate Hotel, the ideal accommodation whilst staying in Rotorua. The most famous Hotel in Rotorua built in 1897. This timeless, beautiful hotel is privately owned and operated. Our hotel rooms offer More style and sophistication that depict a bygone era. The Prince's Gate Hotel is not just a hotel but also an attraction. It has been masterfully restored through passionate attention to details. We look forward to having you stay with us in our beautiful & grand Prince's Gate Hotel. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Air Conditioning
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Spa
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Spa
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
50
Price range
US$91 - US$268 (Based on Average Rates for a Standard Room)
Also Known As
Princes Gate Rotorua
,
Hotel Princes Gate
Location
New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Spa
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
50
Price range
US$91 - US$268 (Based on Average Rates for a Standard Room)
Also Known As
Princes Gate Rotorua
,
Hotel Princes Gate
Location
New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Photos
Traveller (359)
Room & Suite (252)
Dining (98)
Pool & Beach (19)
Business Centre & Event Rooms (8)
Family and Play Areas (1)
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Questions & Answers
Ask a question
PennyW
11 December 2017|
AnswerShow all 5 answers
Response from Phila987 | Property representative |
Hi Penny yes hairdryer in every room Kind regards Phil
1
Vote
teeteeSanJose
18 June 2017|
AnswerShow all 9 answers
Response from Phila987 | Property representative |
Dear teeteeSan thank you for your question. The review you read occured at the time we took over the management of the Princes Gate Hotel back in April 2016. A professional pest control company fixed the problem and also... More
1
Vote
Ruth F
21 April 2017|
Answer
Response from Phil A | Property representative |
Dear Ruth Thank you for your message. I am unable to put a link in this feedback due to Tripadvisor guidelines. You can find contact details on our website however I am unable to post that here. It is easy to find online... More
0
Votes
Room Tips
"Ask for room on top floor in old part of hotel"
ange55
yesterday
Read review
"We chose an upstairs room to avoid hearing noise from overhead."
280trishs
3 weeks ago
Read review
"Book a rear apartment for space, amenities and quiet. Otherwise enjoy the charming rooms in the old..."
paulelenio
4 Aug 2018
Read review
"Rooms in the new annex were very quiet"
Mr_Mrs_Muttley
3 Aug 2018
Read review
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