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Distinction Rotorua Hotel & Conference Centre

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Distinction Rotorua Hotel & Conference Centre
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373 Reviews from our TripAdvisor Community

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There are newer reviews for Distinction Rotorua Hotel & Conference Centre
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Showing 359: English reviews
Cumming, Georgia
Reviewed 20 October 2016

This hotel was very nice. The staff was exceptional. The room was very comfortable. The staff was eager to provide suggestions for touring the area. The room was clean. I would definitely stay there again

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Helpful?
Thank CMAC706
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Hi CMAC706, thank you for taking the time to place your feedback on your recent stay at Distinction Rotorua. We appreciate you doing this and are pleased to read that your stay was enjoyable, we hope you will come back through Rotorua and visit us again soon.

Reviewed 8 October 2016 via mobile

Well- kept, with exceptionally comfortable beds in spacious room (only 2 pillows on king bed, but 2 more in closet), nice toiletry amenities, large screen TV, in a quiet mixed residential/ lodging area. Breakfast was better than most buffets with made-to-order eggs, pancakes & waffles, fresh fruits, yogurt, apple cinnamon oatmeal, assorted breads & pastries, gluten free options, and Japanese/...

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Helpful?
Thank D B
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Thank you for staying with us D B. Yes there are so many places and activities to see and do in Rotorua, no problem to keep busy. We appreciate your feedback on our hotel and our buffet breakfast, were proud to have the largest selection in Rotorua. Please come and visit us again sometime.

Chatham, Canada
Reviewed 7 October 2016 via mobile

Excellent value and location. Our room faced the garden with a lovely view. Great selection of restaurants with a lovely pool. The special treat were the natural springs in the basement. These we used after a day of hiking up Mt Tarawera. Mmmmm...very nice! The staff did everything they could to please us.

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Helpful?
Thank isybeat
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Hi isybeast, hiking Mt Tarawera - Wow !! Glad you could enjoy the facilities after that trek, to unwind and relax. Thank you for choosing to stay at Distinction Rotorua and for placing your feedback on your experience, we hope you will visit us again.

Reviewed 3 October 2016 via mobile

Stayed 2 nights recently. Staff was so friendly and rooms were excellent. Good views. Our room was looking at swimming pool outside. Room 212. Buffet breakfast was awesome. My family had good fun. We will definitely stay there next time. Special thanks to Steven for organising 2 nights for us on ad-hoc. I booked Holiday Inn through book me, but...

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Helpful?
Thank Gurpreet K
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

It's great to read Steven sorted out what you needed for you and the family, Gurpreet. We look forward to welcoming you back for another break away.

TAUPO, New Zealand
Reviewed 3 October 2016

Delighted to find this hotel has a Mr Yakitori dining bar in-house. I experienced a great meal with all the trimmings:cabbage served raw to clean the palate;Miso soup with spring onion; whole tiger prawn (2);duck;(2)grilled rice ... all washed down with one black beer and a glass of plumb wine. All this for under $50; needless to say, I shall...

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Helpful?
Thank Database P
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

WOW what a compliment for our team, thank you Database P. I will make sure they get to read your amazing comments, see you for dinner sometime, we'll reserve a table !!

Reviewed 24 September 2016

Stayed four nights in hotel. Clean and comfortable room; well appointed. Staff very friendly , and courteous. Provide us with umbrellas at no extra charge. Had one dinner at in house restaurant; food service was good.

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Helpful?
Thank Greg F
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Thank you Greg F for placing your feed back on our hotel from your recent stay. We hope you got to enjoy our facilities such as the heated pool and Jacuzzi during your stay. We hope you will visit us again during your travels.

Reviewed 19 September 2016 via mobile

I booked a High Tea to have with my workmates on our recent trip to Rotorua. The table was set beautifully, clearly ready for us. For the non-hot-drink-drinkers there was juice or fizz. The pavilion was very lovely and the whole experience quite special. The food was exactly as described and we managed to clear the plates with a bit...

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Helpful?
Thank Riverton2
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Thank you for placing a review on our High Tea Riverton2. We think it's a little bit of something special and Sharon takes great pride in making them on site fresh each day. We hope you'll pop in again as there is a lot of dining options available.

Newcastle upon Tyne, United Kingdom
Reviewed 19 September 2016 via mobile

Staying here for work at the moment and must say I was really pleasantly surprised. Odd bits of wear and tear but room is comfortable, cosy and most importantly clean. Staff though are brilliant. I've stayed all over over the last few years and very very rarely have I seen such consistently helpful, welcoming staff who make it their business...

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Helpful?
Thank WishwewereAussies
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Thank you for your comments on our team, WishwewereAussies. It's great to read these comments and I will make sure they get to read them. We do hope to see you again for a break or on business, till then safe travels.

Auckland
Reviewed 18 September 2016 via mobile

Apparently the former Sheraton, you can see the 80s glam remnants. Several items in our room needed maintenance (peeling wallpaper in the bathroom, thick dust on the built in hair dryer - possibly now a retro item, ratty old metal furnishings) but it had obviously had a soft furnishing upgrade that is very nicely done. Uber comfy beds. The service...

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Helpful?
Thank nzcowlady
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Hi nzcowlady, yes we were originally The Caravel Hotel, Sheraton purchase and expanded. My apologies regarding the wallpaper and hairdryer, I will get those addressed. Great to read the team were our shining star, that's wonderful to read.

Dallas, Texas
Reviewed 17 September 2016 via mobile

This hotel was phenomenal, they were so accommodating and helpful. From valet to bringing a bucket ice to the room to suggesting tours and sites to see; there was not one request that they didn't exceed our expectations. Every single employee from the bartender to the front desk, the bell hands and the maids, without exception get an A plus....

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Helpful?
Thank Diane C
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

And we hope to see you again also Diane C. Thank you for staying with us and for taking the time to place your thoughts on your experience. I will pass your thanks onto Jane and the team.

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting

Additional Information about Distinction Rotorua Hotel & Conference Centre

Address: 390 Fenton Street | PO Box 983, Rotorua 3201, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: $142 - $328 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Distinction Rotorua Hotel & Conference Centre 4*
Number of rooms: 133
Reservation Options:
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Also Known As:
Distinction Rotorua Hotel And Conference Centre
Distinction Hotel Rotorua
Hotel Style:
#22 Luxury Hotel in Rotorua
#32 Romantic Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Distinction Rotorua Hotel & Conference Centre staff and other travellers.
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Questions? Get answers from Distinction Rotorua Hotel & Conference Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“See if you can get one of the rooms with a balcony not overlooking the road.”
 of 5 bubbles 74clairel, 22 Nov 2016 | Read review
“Many of the higher story rooms have balconies (not large ones though).”
 of 5 bubbles Seren899, 14 Nov 2016 | Read review
“Suites are great.ask for one not facing the carpark. We were on the ground level and when ur on the balcony u felt pretty exposed.”
 of 5 bubbles churmybro, 2 Nov 2016 | Read review
“Ground floor has easy access to pools”
 of 5 bubbles darrinchubb, 1 Nov 2016 | Read review
“top floor with view of pool”
 of 5 bubbles databasep, 3 Oct 2016 | Read review
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