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Distinction Rotorua Hotel & Conference Centre

Hotels.comUS$98*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Distinction Rotorua Hotel & Conference Centre
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411 Reviews from our TripAdvisor Community

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Showing 392: English reviews
Brisbane, Australia
Reviewed 8 February 2016

This hotel is definatly my favourite in Rotorua, jacuzzis , swimming pool, under ground cave spa pools with you own private waterfall, sauna , gym, buffet breakfast that I would rate best in New Zealand.. Affordable , quality, you name it they have it. Minutes from town. I could go on. The only thing they fail is the customer service...

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Helpful?
1Thank NzAccommodationGuru
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora NzAccommodationGuru, it was great to read the hotel and facilities provided you with wonder time and enjoyment. In regards to your check in, I will look into this. The team normally get good reviews on service, but it looks like we let things down with your experience. We hope you'll visit again soon to be welcomed into the...

Cambridge, New Zealand
Reviewed 4 February 2016

We booked with distinction for an impromptu family overnight trip. We have stayed before as a couple and been pleased with our stay. Unfortunately this time was not the case. Our room was so hot even with the ceiling fan on and balcony door open. We could not sleep and ended up going to reception asking for someone to look...

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Helpful?
Thank Stefro12
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora Stefro12, thank you for coming to stay with us recently. Our apologies that the heat during your stay made your time here regretful. We which you safe travels in the future.

Rotorua, New Zealand
Reviewed 29 January 2016

The conference was held in a very large hall with many sponsors in and around the main hall. Helene was the conference coordinator and provided an excellent service to the organisers. Lunch buffet was top class and a very satisfying experience indeed. I plan to hold a conference there in the future and I am adding this to the review...

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Helpful?
Thank Richard P
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora Stefro12, thank you for coming to stay with us recently. Our apologies that the heat during your stay made your time here regretful. We which you safe travels in the future.

Coventry
Reviewed 27 January 2016 via mobile

Probably one of the better hotels in Rotorua, from looking around, we stayed 2 nights while touring NZ, standard room was fine, overlooked road which was quiet at night. Used the laundry service which was fast and reasonably priced. Hotel appeared to cater more for Chinese tourists, who had more choice at the breakfast buffet, but it was ok for...

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Helpful?
Thank pecabarratt
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora Richard, thank you for your kind words. As with every event Helene and her team will do everything possible to provide a smooth and successful event for you and your delegates.

Wellington, New Zealand
Reviewed 21 January 2016

We had not planned to stay at the Distinction, however the property we originally booked was terrible and as traveling with small children we made the decision to approach Distinction. I arrived at reception early in the morning and was greeted by Elle, I explained our situation and she was so incredibly helpful and found us a great room and...

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Helpful?
Thank LucyBen2013
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Hi Lucy, thank you very much for your feedback. We have made sure Elle is aware of your kind words. Great to read that Distinction delievered and you enjoyed all the facitliies at the hotel. (Nice to be able to relax with a cold drink while the childrena re close at hand). We hope to see you again sometime.

Sg
Reviewed 17 January 2016

Stayed 2 rooms at this hotel to usher the year 2016. Was able to view the beautiful firework outside the balcony. The location is good and restaurants are nearby within walking distance. However, the rooms was a little old and with many insects especially in the night when the lights in the rooms were turned on. Housekeeping was not up...

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Helpful?
Thank eobk1970
DistinctionHotels, Guest Relations Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora eobk1970, Thank you for your feedback. We are sorry to hear you felt our standard of cleaning was not up to expectations, your comments have been passed on and this will be looked into to ensure we don't have this happening again in the future. We appreciate your comments and always welcome feedback to improve our customer experience....

Reviewed 14 January 2016 via mobile

Good hotel, lacked service as no bell boy and car parking slight walk away. But sufficent wifi strength and pool is clean with great spa areas. The tv reciption was very fuzzy but overall nice place to stay.

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Helpful?
Thank Julius C
DistinctionHotels, Guest Relations Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora Julius C, Thank you for your feedback. Sorry to hear you felt Distinction lacked service, we most definitely do have a complimentary porter service available 24 hours a day to all guests. It's great you were able to make use of our complimentary WiFi and enjoyed our pool area.

Sydney, Australia
Reviewed 13 January 2016

We stayed here for two nights in December and found this to be a charming, older style hotel with great staff. Having stayed in a few newer, McVanilla hotels on our road trip, I really enjoyed being in a place with a bit more character. Also - a big thumbs up for having a decent bathroom and shower, and two...

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Thank CoffeeForLucy
DistinctionHotels, Guest Relations Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora CoffeeForLucy, Thank you for your feedback, we are glad to have been able to assist you in making your stay in Rotorua enjoyable. Great to hear you found our rooms to be comfortable and of good size, we hope to see you back next time you are in Rotorua.

Windhoek
Reviewed 12 January 2016

We had high tea at this hotel and it was excellent.Everything fresh and nicely presented, very good value and friendly staff. Will come back for sure! High tea is served daily from 10am to 4pm and it would also be good for lunch in very relaxing surroundings.

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Helpful?
Thank rkjallen
DistinctionHotels, Guest Relations Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora rkjallen, We are delighted to hear you enjoyed your High Tea with us, please do pop back again, we would love to see you back!

Auckland, New Zealand
Reviewed 11 January 2016

I came to this hotel because I was travelling through to Taupo and wanted to break up my trip. The hotel is always nice, and have always stayed here while in Rotorua, has so many nice facilities, but since I was going to Taupo I only spent the night there. The are lovely staff and tidy rooms, for an old...

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Helpful?
Thank MettieL
DistinctionHotels, Guest Relations Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Greetings MettieL, Thank you for your feedback, we were very pleased to see you back at Distinction Rotorua. We are glad you enjoyed our facilities on offer here, it sounds as though you had a relaxing stay mid trip which is great. We look forward to seeing you again soon.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
  • Babysitting

Additional Information about Distinction Rotorua Hotel & Conference Centre

Address: 390 Fenton Street | PO Box 983, Rotorua 3201, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: $126 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Distinction Rotorua Hotel & Conference Centre 4*
Number of rooms: 133
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Also Known As:
Distinction Rotorua Hotel And Conference Centre
Distinction Hotel Rotorua
Hotel Style:
#26 Luxury Hotel in Rotorua
#32 Romantic Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Distinction Rotorua Hotel & Conference Centre staff and other travellers.
2 questions
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Questions? Get answers from Distinction Rotorua Hotel & Conference Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suite in room 314 is lovely, spacious and airy.”
Darren_R_Beckett, 6 Apr 2017 | Read review
“Delux King rooms haven't been updated yet.”
matu64, 1 Apr 2017 | Read review
“noisy ground floor, only one working lift”
ash139, 12 Mar 2017 | Read review
“Upper floors facing south have nice views.”
  • View from room
  • Inside room
jeffr415, 11 Mar 2017 | Read review
“Choose GF room”
JohnnnyBGood, 2 Jan 2017 | Read review
5 of 5
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US$98* /night
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Prices are for 1 room, 2 adults
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