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Millennium Hotel Rotorua

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1,071 Reviews from our TripAdvisor Community

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There are newer reviews for Millennium Hotel Rotorua
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Showing 964: English reviews
Reviewed 3 weeks ago via mobile

We stand for two nights,very nice food,both the restaurant managers Harpreet, and Jenny were very good at their jobs and a credit to the hotel. Hotel in a very good area for site seeing. The views from the rooms on the lake side are very beautiful and great to wake up to,our room was cleaned to a very high standard,the...

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Helpful?
Thank Jan C
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review

Dear Jan. I'm delighted you enjoyed your two night stay with us and received great service from our staff. We have a staff rewards programme and both Jenny and Harpreet have been recognised due to your feedback. I look forward to being able to welcome you back to the Millennium in the near future.

Reviewed 3 weeks ago via mobile

My wife and I have stayed here twice now. Both times we have had friendly service from the staff. Tidy rooms, although we did miss the toothpaste. Another nice stay here. We had a couple of platters at the bar mid afternoon and had great service by Ashwin!

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Helpful?
Thank Scott G
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review

Thank you so much for your positive review. I'm pleased you enjoyed your stay. I have passed on your comments to Ashwin in the Bar and, as well, he has received a staff reward because of your feedback. We look forward to welcoming you back one day soon.

Auckland
Reviewed 3 weeks ago via mobile

Thank you for the upgrade. Beautiful location and beautiful hotel. Mayu the trainee checked us in and even though she was nervous , she was friendly. The other front desk staff seemed ice cold as they didn't even smile once. Rooms are neat but cob webs on the ceiling corners are visible when lights switched on. Room 5311 aircon wasn't...

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Helpful?
Thank neilnitesh
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review

Thank you Neil for taking the time to post your review. I'm delighted you enjoyed your stay despite a few 'niggles'. Thank you also for highlight the outstanding service from several of our staff. We have a staff rewards programme and Mayu, Mitchell and Liam have been recognised because of your comments. I appreciate your understanding when staff are new...

Reviewed 3 weeks ago via mobile

The location of this hotel was great. Room was quite small and decor a bit dated. The pool and spa were very nice. The bar was a nice spot to sit and relax. Restaurant was also good and had reasonable prices.

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Helpful?
Thank Steph_AV123
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review

Dear Steph_AV123. Thank you for posting your feedback following your stay with us recently. I'm pleased you enjoyed your time with us and do hope to be able to welcome you back one day soon.

Benfleet, United Kingdom
Reviewed 3 weeks ago via mobile

The hotel was okay but nothing else. The rooms were clean and comfortable but with no double glazing the street noise was easily heard and the coaches leaving in the morning easily disturbed us. Plus the dividing walls between rooms were inadequately insulated so much so we could hear the conversation from the group next door although to be honest...

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1Thank Bill A
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review

Dear Bill, thank you for your feedback. Please accept my sincere apologies that we did not quite meet your expectations. I do appreciate you feedback, and you are correct we strive to offer our guests outstanding service experiences. I do hope you enjoy the rest of your holiday in New Zealand. Once again, thank you for your review.

Hillbank
Reviewed 4 weeks ago

Very well located for lakeside walking track, Polynesia pools, museum and shopping. Supermarket nearby. Nice spacious lobby with plenty of waiting areas. Rooms clean and tidy with good airconditioning. Comfortable bed. Meals and drinks at average prices. Excellent wifi in room. Mostly wheelchair accessible, except toilets near bar.

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Helpful?
1Thank sjg65
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review

I appreciate you taking the time to post your review, thank you. I'm pleased you enjoyed your stay and do hope we will be able to welcome you back one day soon.

Aberdeen, United Kingdom
Reviewed 4 weeks ago

Stayed here 2 nights on tour. Good location near Polynesian Spa. Quite an average hotel- nice large public area at entrance near bar and restaurant. Rooms are the usual for this chain - average size, clean, with usual toiletries, shower over bath etc. but no free water in rooms. Wi fi is free but very poor- probably due to the...

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Helpful?
Thank Brandylady
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review

Thank you for taking the time to post your review.

Reviewed 4 weeks ago via mobile

My family of 5 stayed for 1 night. Very pleasant went out for soda spa and dinner close to all amenities. It was a bit confusing with breakfast next morning but was delish and great variety and value. Thanks so much

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Helpful?
Thank Huia W
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review

Thank you Huia for taking the time to post your feedback - much appreciated. We're delighted you and your family had a great stay. We hope to be able to welcome you back to the hotel in the near future.

Singapore, Singapore
Reviewed 5 weeks ago

Great Stay. Conveniently located in the heart of the city centre. Convenient for shopping. Located close to many food and beverage outlets. Room was very comfortable. Jaccuzzi pool in room was very private.

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Helpful?
Thank Floyd W
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review

Dear Floyd. I'm delighted you had a great stay. Thank you for your feedback and we hope to be able to welcome you back on day soon.

San Francisco, California
Reviewed 1 November 2016 via mobile

Nice hotel. Tidy and clean although decor a little outdated. Comfortable bed and spacious rooms up on the 5th floor. I would like to say thank you to Courtneay in the Brasserie this morning for her pleasant and happy nature.

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Helpful?
Thank dyl2dyl22
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review

Thank you for your feedback. I'm delighted you enjoyed your stay. I've passed on your comments to Courtney in Brasserie. We have a staff rewards programme and she has been recognised because of your feedback. Thank you again.

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Resort Hotel with unique architectural design, located across from Polynesian Spa, near shores of Lake Rotorua, government gardens & commercial center. Fantastic facilities including gymnasium, The Spa for Beauty & Massage, 2 free Spa pools and 2 private for-hire Spa pools, saunas, 15metre heated swimming pool, Cha Bar & Cafe Poolside, Bar Zazu, Restaurant Nikau, Magically Maori Hangi & Concert, Executive Club Floor with Club Lounge. ... more   less 

Additional Information about Millennium Hotel Rotorua

Address: Corner Eruera & Hinemaru Streets, Rotorua 3040, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: $183 - $412 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Millennium Hotel Rotorua 4.5*
Number of rooms: 227
Reservation Options:
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Also Known As:
Rotorua Millennium Hotel
Hotel Style:
#9 Spa Hotel in Rotorua
#18 Business Hotel in Rotorua
#19 Luxury Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Millennium Hotel Rotorua staff and other travellers.
2 questions
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Kingston, Ontario, Canada

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Questions? Get answers from Millennium Hotel Rotorua staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Private spa room was fantastic!”
 of 5 bubbles ranings, 3 Dec 2016 | Read review
“Face the Polynesian Spa”
 of 5 bubbles 901patf, 20 Nov 2016 | Read review
“A view of Lake makes a hotel stay mesmerizing... The beds will having dreaming before you know it!”
 of 5 bubbles anamalie2016, 17 Nov 2016 | Read review
“awesome bed dan location”
 of 5 bubbles RezaS38, 15 Nov 2016 | Read review
“Interior rooms have a wonderful view of their courtyards and are better than some of the exterior rooms.”
 of 5 bubbles baymontsvp, 13 Oct 2016 | Read review
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