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Millennium Hotel Rotorua

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Millennium Hotel Rotorua
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1,170 Reviews from our TripAdvisor Community

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Showing 1,055: English reviews
Singapore, Singapore
Reviewed 19 December 2015

Stayed 2 nights here. As previous reviews, the smell of sulphur can be felt in the Rotorua area. Acceptable for me. Hotel itself seems a little old, lifts were old and small. If there are a lot of tourist groups, it may be faster to just take the stairs. Room itself was big, comfortable. Same with hotels in New Zealand,...

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Helpful?
Thank Gagnant76
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review

Dear Gagnant 76 - thank you for taking the time to post your thoughts following your recent stay with us. It is a very busy time of year with both groups and independent travellers staying the hotel has been full most nights. I hope you enjoyed the rest of your time in New Zealand

Papakura, New Zealand
Reviewed 19 December 2015

Lovely hotel, friendly people & staff, kid friendly. We loved it, and can't wait to visit again. Highly recommended hotel!! They offer so many benefits and activities during your stay. Thank you so much.

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Thank TashT20142014
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review

Dear TashT I'm delighted you enjoyed your stay with us. Thank you for your 5 star review! We all look forward to welcoming you back to the hotel one day soon.

Winnipeg, MB
Reviewed 17 December 2015

We stayed here for one night with GoAhead tours and maybe because I didn`t spend much time at the hotel I found the layout very confusing. I don`t like staying in a hotel so large I need a map to find my room. The staff seemed overwhelmed by all the groups checking in and out so it was hard to...

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Thank gin142
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review

Thank you for your review. Please accept my apologies that we didn't meet your expectations. I do hope you enjoyed the rest of your travels in New Zealand.

Louisiana
Reviewed 15 December 2015

This time we stayed on the Club floor as it was a treat for my daughters birthday. A welcome card and chocolates were in the room for her which was nice.The room was clean and the beds very comfortable. We enjoyed the canapés in the evening, though it would have been good to know ahead of time, that the bar...

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Helpful?
Thank LonesomeAnnie
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review

Thank you for taking the time to write your review. I'm delighted you enjoyed the Club floor. I will pass on your comments to Rex regarding drinks in the Club Lounge. Thank you also for your feedback regarding breakfast which I will investigate further. We look forward to being able to welcome you back to the hotel some time in...

Norfolk, United Kingdom
Reviewed 14 December 2015

The hotel is in a good location with adequate parking. We had a warm welcome to the hotel from a lovely staff member. The reception area is inviting and as with some hotels, you find this is where the money is apparently spent. The area of the hotel where our room was situated - and the room itself - could...

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Helpful?
Thank MillarAM
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review

Dear MillarAM Please accept my sincere apologies that we did not meet your expectations. I will certainly investigate further the issue you had with your shower as well as the kettle. We take guest Health & Safety very seriously. I apologise that you were left with the impression that we did not give priority to your concerns. Rest assured I...

Brisbane, Australia
Reviewed 12 December 2015

Stayed at this motel for 3 nights in Dec 2015. Travelled with my wife and daughter. We had a two queen bed unit number 4406 (as I recall). It had a balcony and fronted onto a park at the rear of the facility. Generally this hotel was pretty good. The entry foyer is pretty impressive, as are the ladscaped grounds...

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Thank Gmert
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review

I appreciate the effort to which you've gone to provide such a detailed review, thank you. Overall I feel you enjoyed your stay with us, which is great. I've taken on board all your comments. The two major issues for you were wifi and door frames. Re Wifi - this has been passed on to our Corporate Office who set...

Woodville
Reviewed 11 December 2015 via mobile

We really needed a quick weekend away. Why not go to Rotorua 😀, arhhhhhh it will be labour weekend, what do we do?? Went onto the hotels website and booked directly with them. Just a basic King room. However two days before we leave to go I get an email asking me to upgrade, 👌yes, to the club floor. On...

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Thank David M
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review

I'm happy you enjoyed your complimentary upgrade to our Club floor! Thank you for taking the time to write your review of your stay. We hope to be able to welcome you back to the hotel one day soon.

Half Moon Bay, New Zealand
Reviewed 5 December 2015 via mobile

Was worried after the soft crab entree was nasty, but Chef Kavi saved the evening with an amazing steak. Every mouthful was delightful. I eat at many restaurants and always order the premium steak and the Angus at the Millenium Restaurant blew them all away. Lovely Lana was always accommodating and served with a smile. Will be back.

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2Thank ptom15
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review

thank you ptom15 for taking the time to write this review. Please accept my apologies that the soft crab entrée was not up to standard. I have discussed this with our Executive Chef and he is investigating further. On the bright side I'm delighted the steak lived up to, and exceeded, your expectations. We hope to be able to welcome...

London, United Kingdom
Reviewed 4 December 2015

More by accident than design, we booked an executive room. This gave us access to The Club on the fifth floor where they serve a very nice selection of complimentary drinks, canopes and continental breakfast. The Club is run meticulously by Rex who proved to be not only an excellent host but also a very good (unofficial) travel advisor. Perfect...

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Helpful?
Thank AFJ2013
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review

Thank you so much for taking the time to write your review. I always enjoy receiving such great feedback about one of our staff members. Because of your review Rex has been recognised through our staff rewards programme. I'm delighted you enjoyed your stay and hope to be able to welcome you back one day soon.

Tauranga, New Zealand
Reviewed 2 December 2015 via mobile

Kia ora e hoa ma, great accommodation, great food at the restaurant and best service from Sunil, Bianca, Jason and the team! Wonderful ambience, wine and food. Made to feel welcome! Thank you so much. Ka nui te pai!

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1Thank Jason S
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review

Kia Ora Jason S. Thank you so much for your fabulous review. I always enjoy receiving such positive comments about staff, who work hard to give our guests an outstanding service experience. The staff you have mentioned will now be recognised through our staff rewards programme - thank you again. We're delighted you enjoyed your stay and look forward to...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Qualmark rated 4.5 star Resort Hotel with unique architectural design, located across from Polynesian Spa, near shores of Lake Rotorua, government gardens & commercial center. Fantastic facilities including gymnasium, inhouse Dayspa, The Spa, for Beauty & Massage, 2 free hot pools and a private for-hire Spa pool, saunas, 15metre heated swimming pool, Bar Zazu, Restaurant Nikau, Magically Maori Hangi & Concert, Rotorua's only Executive Club Floor with hosted Club Lounge. ... more   less 

Additional Information about Millennium Hotel Rotorua

Address: Corner Eruera & Hinemaru Streets, Rotorua 3040, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: $168 - $371 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Millennium Hotel Rotorua 4.5*
Number of rooms: 227
Reservation Options:
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Also Known As:
Rotorua Millennium Hotel
Hotel Style:
#10 Spa Hotel in Rotorua
#18 Business Hotel in Rotorua
#19 Luxury Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Millennium Hotel Rotorua staff and other travellers.
4 questions
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3 months ago
Green Bay, Wisconsin
26 days ago
Kingston, Ontario, Canada

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Questions? Get answers from Millennium Hotel Rotorua staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try for the room with the spa bath”
 of 5 bubbles lewisdasafety, 19 Mar 2017 | Read review
“Lake view rooms are quiet”
 of 5 bubbles 598DavidC598, 16 Mar 2017 | Read review
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 of 5 bubbles RakeshK773, 14 Mar 2017 | Read review
“Find a different hotel”
 of 5 bubbles 2TOMAS, 13 Mar 2017 | Read review
“I recommend a lake view room for the view and quiet location”
 of 5 bubbles , 8 Mar 2017 | Read review
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