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Millennium Hotel Rotorua

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Millennium Hotel Rotorua
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1,196 Reviews from our TripAdvisor Community

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Showing 1,079: English reviews
Napier, New Zealand
Reviewed 26 October 2015 via mobile

We had a one night stay over labour weekend. We were having a family celebration in one of the function rooms. The service in the function room was fantastic. The room was well appointed and the food was great Disappointingly, given the number of people in attendance at the function the room rate quoted for guests was expensive. Cheaper rate...

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Helpful?
2Thank carashane
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review

I appreciate you taking the time to write about your experience at the hotel over Labour Weekend. Thank you for highlighting the areas where we can improve. Without going into each point you've raised, rest assured I will be investigating further these issues, and where possible will ensure improvements are made. For instance, there is no excuse for Porters not...

Auckland, New Zealand
Reviewed 25 October 2015

We were disappointed in our stay at Millennium Hotel & will not visit again. The private spas were not available and we found the room was quite dated and not overly relaxing. The shower head only came up to chest height, the sink seemed a little dirty and the most bizarre thing was there no light in the bedroom! Only...

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3Thank Lydiavw
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review

Dear Lydiavw. Please accept my sincere apologies for a disappointing stay at the hotel. I will be investigating further all the points you have raised. I would very much like to discuss this further with you and hope you can find the time to call me at the hotel on 07 347 1234. kind regards

Papamoa, New Zealand
Reviewed 24 October 2015

Stayed here in the school holidays with my kids, great service, clean room. Watched the AB game in the bar downstairs as wasnot available in the room. Kidsloved playing in the pool, deepend very deep. I liked the spa pools. Buffet breakfast was beautiful, would highly recomend this place if you arent short on money

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Thank Andrea W
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review

Dear Andrea. Thank you so much for your wonderful review. I'm delighted you and your family has such a great experience and do hope we will be able to welcome you back one day soon.

Berwick, Victoria
Reviewed 21 October 2015

I do enjoy the Millennium when staying in Rotorua on business. They do the little touches so well like the club lounge for breakfast, somewhere to work and drinks at the end of the day. The restaurant although not busy the quality is very good. Close to the Polynesian Spa and great views of the lake. Thanks again to the...

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Thank GriffinFamily4
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review

Thank you for taking the time to write a review. We're happy you feel the hotel is a home away from home as we like to think of our guests as family or close friends.

Rotorua, New Zealand
Reviewed 20 October 2015

Thank you Jenny for your excellent prompt service while we were visiting The Spa today. Nothing was too much trouble, really appreciated. Having coffee and drinks delivered to us while we were relaxing in the spa pool really enhanced our experience. And the tapas were outstanding we'll be back

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Thank ToniCox
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review

Thank you Toni for your wonderful review. I'm delighted you had such a good experience when at our Day Spa, including drinks and food delivered by Jenny. Jenny has been recognised in our staff rewards programme because of your comments. We look forward to welcoming you back to The Spa in the near future.

South Wales
Reviewed 18 October 2015

Stayed two nights whilst on route from Auckland to Wellington via Napier. Great location for Maori experience and also Hobbiton tour. Service excellent throughout and the restaurant for evening meal was excellent (subject of a seperate review). The buffet breakfast was also very good. Pool was enjoyable and boasts a retractable glass roof. Hotel manager was very attentive and even...

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1Thank Andrew J
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review

Dear Andrew J Thank you so much for taking the time to write your review. I'm delighted you enjoyed your stay at the hotel during your travels. Your comments regarding Wifi and room size are noted. Our rooms have recently been upgraded and we replaced the smaller double sized beds with full queen size beds. It has increased our guests...

Rotorua, New Zealand
Reviewed 18 October 2015

Had a spa and massage here in Rotorua and it was lovely, so nice and clean. And the ladies are so nice and looked after me. I will be rebooking soon and asking for Sue she was amazing the best massage ever.

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1Thank UnrulyJulie T
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review

Dear JulieT Thank you so much for posting your wonderful review regarding our inhouse Day Spa. I'm delighted you enjoyed your experience at The Spa. I will pass your feedback on to Sue regarding her massage - we have a staff reward programme and Sue has been recognised because of your review. Thank you once again, and we hope to...

Long Branch, Texas
Reviewed 17 October 2015

Staff was friendly and check in was smooth. It was neat meeting a fellow Texan on staff. He made our stay very welcome. He helped us with our reservations with other tours and working out transportation that our travel agent missed. our room was clean and the bed was comfortable. Room service was great. Hotel is within walking distance of...

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Thank ashlogo
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review

Dear Ashlogo Thank you for your feedback following your stay with us. I'm pleased you enjoyed your stay and meeting a fellow Texan staff member! The spa you see from your room is Polynesian Spa which is directly across the road from the hotel. The lake is beyond. I do hope you enjoy the rest of your time travelling in...

Napier, New Zealand
Reviewed 13 October 2015

We have stayed here before, and it's perfectly fine for a one night stay. Location is good, beds are super comfy, and the indoor/outdoor heated pool is lovely to swim in. Only complaint was that the hand rail in the bath wasn't attached, so when I grabbed it to steady myself to get in the shower, I nearly fell backwards,...

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Thank FlowerNapier
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review

Thank you for your review. I'm pleased you enjoyed your stay with us. Thank you also for highlighting the faulty handrail which maintenance will attend to today. My apologies this was not picked up by our room attendants. I appreciate you including the room number! Sorry you missed your hash browns. Although they are popular with many people we have...

Wellington, New Zealand
Reviewed 10 October 2015

We were in Rotorua on business. The hotel is located next to the Government gardens. A lovely stroll when you've had a busy day. The room I had was adequate. Unfortunately, no view of the lake, my colleague was lucky on that one. However, it was a quiet night, even with the window open. The bed comfortable and plenty of...

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Thank Milders
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review

Thank you for your feedback and taking the time to write. I do appreciate our guests sharing their feedback. I'm happy you had a good stay at the hotel. Your wonderful comments regarding the meal in Nikau have been passed on to our Chefs and Restaurant staff. Thank you once again. I do hope the next time you're in Rotorua...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Qualmark rated 4.5 star Resort Hotel with unique architectural design, located across from Polynesian Spa, near shores of Lake Rotorua, government gardens & commercial center. Fantastic facilities including gymnasium, inhouse Dayspa, The Spa, for Beauty & Massage, 2 free hot pools and a private for-hire Spa pool, saunas, 15metre heated swimming pool, Bar Zazu, Restaurant Nikau, Magically Maori Hangi & Concert, Rotorua's only Executive Club Floor with hosted Club Lounge. ... more   less 

Additional Information about Millennium Hotel Rotorua

Address: Corner Eruera & Hinemaru Streets, Rotorua 3040, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: $147 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Millennium Hotel Rotorua 4.5*
Number of rooms: 227
Reservation Options:
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Also Known As:
Rotorua Millennium Hotel
Hotel Style:
#11 Spa Hotel in Rotorua
#18 Business Hotel in Rotorua
#21 Luxury Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Millennium Hotel Rotorua staff and other travellers.
4 questions
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4 months ago
Green Bay, Wisconsin
1 month ago
Kingston, Ontario, Canada

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Questions? Get answers from Millennium Hotel Rotorua staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suggest higher floors for nicer views over surrounding area”
josephrI7944GA, 20 Apr 2017 | Read review
“Higher the better”
31ianc, 16 Apr 2017 | Read review
“Try to avoid the machine noise if possible”
mcafcomercial, 12 Apr 2017 | Read review
“Don't get a twin room very limited room.”
brownekasey, 9 Apr 2017 | Read review
“Facing lake in the back!”
drjeff77, 4 Apr 2017 | Read review
5 of 5