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We had a lovely Stay - The room was clean & tidy and had a seperate Corner Refillable Spa . Linen was clean and in good condition . So the room maintence Crew do an excellent job . All staff are lovely and polite ....More
we had a grabone deal, king spa deluxe. Great spacious room. Very simple things ie: no creams in the bathroom, just the pure basics. towels and shampoo and conditioner, and a soap. In the kitchen, there was no knife to cut anything.... The restaurant was...More
We stayed for one night in passing through, I should've taken note of the reviews 😱 We had to request an extra fan in the room, it was unbearable to sleep in, (we had the ceiling fan on, and a floor fan as well) considering...More
Could not recommend. Had a grab one visit and we get the dungeon with a herd of elephant enjoying the floor above us (probably another grabone) We were told our room was the last they allocated. We booked 3 mths ago hello the elephants got...More
Nice 4 star hotel. Lovely room and great food.
Our room was squeky clean. Will stay there again. Our room also had its own spa bath in a spa room. The bed was super comfy and pillows were great. The Polynesian spa is just down...More
Management response:Responded 1 week ago
Thank you so much for your great review. We are truly delighted to know that you have enjoyed our overall services and facilities during your recent leisure trip.
We all look forward to welcoming you back very soon!
US$69 - US$717 (Based on Average Rates for a Standard Room)
#9 Business Hotel in Rotorua
#30 Family Hotel in Rotorua
#34 Luxury Hotel in Rotorua
Number of rooms
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Thank you 892Janpat for the question. We do have tea and coffee making facilities in our rooms, as well as a sink and bench in our rooms. Please do feel free to send me any further questions you may have. Kind Regards, James... More
Thank you 892Janpat for the question. We do have tea and coffee making facilities in our rooms, as well as a sink and bench in our rooms. Please do feel free to send me any further questions you may have. Kind Regards, James Billing, General Manager
Hi Raj S, Thank you for your question. I am not entirely sure how the rating system works through trip advisor, however we are committed to redeveloping our product offering to meet the needs of our guests. The addtiion of... More
Hi Raj S, Thank you for your question. I am not entirely sure how the rating system works through trip advisor, however we are committed to redeveloping our product offering to meet the needs of our guests. The addtiion of FREE WIFI, our RISE Breakfast and Dream Beds are just a few initiatives that we have recently adopted in this area.
More recently the teams effort and passion in this area has been recognised and appreciated by Trip advisor travellers. We look forward to continuing our efforts to improve and redefine our product, and hopefully one day being rated as one of the top ten rated properties in Rotorua.
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"Ask about special rates during week or weekend ? Which include breakfast :)
Very good deal"