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Holiday Inn Rotorua

HolidayInn.comUS$68*
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#18 of 93 Hotels in Rotorua
GreenLeadersBronze level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Holiday Inn Rotorua
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796 Reviews from our TripAdvisor Community

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Showing 740: English reviews
Auckland Region, New Zealand
Reviewed 23 December 2016 via mobile

We have stayed in this Holiday Inn few times. It is always immaculately clean, the staff are always pleasant and its location away from the town is great. Very close to Whakarewarewa forest and the Living Maori Village.

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Helpful?
Thank Jane W
Kent B, General Manager at Holiday Inn Rotorua, responded to this review

Dear Jane W, Welcome again! It is great to know you have had another enjoyable stay with us. We appreciate you mentioning our pleasant staff and we look forward to seeing you again. Kind regards, Kent Breeze General Manager

Rotorua, New Zealand
Reviewed 23 December 2016

Chapman's Restaurant, Holiday Inn, Rotorua. Located adjacent to the entrance to the geothermal Whakarewarewa Village, on Tryron Street. A great buffet meal with seafood. Plenty of choice, great service, pleasant atmosphere.

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Helpful?
Thank ostepo399
Kent B, General Manager at Holiday Inn Rotorua, responded to this review

Dear ostepo 399, Thank you for choosing to stay with Holiday Inn Rotorua. Pleased to see you enjoyed the buffet, and thank you for sharing your experience. We appreciate you taking the time to place feedback and look forward to welcoming you again. Kind regards, Kent Breeze General Manager

Reviewed 19 December 2016 via mobile

Great location...just a few minutes from city. Right next to a major tourist destination. Very quiet setting. Not like all the other hotels on Fenton street. I got a room on ground floor with a nice garden view. Clean tidy rooms. All the usual amneties. Reasonably priced room service menu. Happy to locate USB charger on the wall. Finally hotels...

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Helpful?
Thank Ranjeet M
Kent B, General Manager at Holiday Inn Rotorua, responded to this review

Thank you for choosing to stay with Holiday Inn Rotorua. I am pleased to read that you and your family enjoyed your time here with us. We appreciate you sharing your experience and look forward to welcoming you all back again. Kind regards, Kent Breeze General Manager

Bristol, United Kingdom
Reviewed 19 December 2016

Went with a Titan Holiday Group. Check in was quick and the staff at reception very helpful. Room 811 on the second floor. Very nice beds the bathroom a bit tired but adequate. Room very clean and plenty of towels. Hotel a bit out of the town but they run a shuttle bus.

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Helpful?
Thank Mike M
Kent B, General Manager at Holiday Inn Rotorua, responded to this review

Dear Mike M, Thank you for choosing to stay with Holiday Inn Rotorua. Good to know you had a comfortable rest here, and thank you for mentioning our helpful staff. We appreciate you sharing your experience and look forward to welcoming you back the next time you travel our way. Kind regards, Kent Breeze General Manager

Vancouver, Canada
Reviewed 18 December 2016

All Holiday Inns are the same. That's why we are comfortable booking them. This one is all about location. It is a short walk or drive to Te Puia the reason for being in Rotorua. Ask for a room that faces the Maori village at the back of the hotel. You will have a view of the village, their super...

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Helpful?
Thank REO-LTL
Kent B, General Manager at Holiday Inn Rotorua, responded to this review

Dear REO-LTL, Thank you for choosing to stay with Holiday Inn Rotorua. Pleased to know you enjoyed a comfortable stay here with us and enjoyed the views of the geothermal reserve. We appreciate you sharing your experience and look forward to welcoming you again. Kind regards, Kent Breeze General Manager

London, United Kingdom
Reviewed 17 December 2016

We checked in for 2 nights. Rooms are good size, but the TV is small and awkwardly positioned as fixed at a low level. Queen size beds quite comfortable. The restaurant at the hotel, Chapmans, served a nice meal, considering we are vegetarians. There is a shuttle service to town centre every hour.

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Helpful?
Thank Sheth2016
Kent B, General Manager at Holiday Inn Rotorua, responded to this review

Dear Sheth2016, Thank you for choosing to stay with Holiday Inn Rotorua. I am pleased to know you enjoyed a pleasant stay here with us. We appreciate you taking the time to place feedback and thank you for sharing your experience. Kind regards, Kent Breeze General Manager

Tarneit, Australia
Reviewed 12 December 2016

Room and facilities of this hotel are average, it has a gym and a thermal pool and so are the other hotels around the area. The buffet breakfast is also average. As getting eggs cooked the way you like it takes ages. We ordered poached (15 mins), omelette (20mins and burnt). And for an extra $15, you can have eggs...

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Helpful?
Thank P Ed L
Kent B, General Manager at Holiday Inn Rotorua, responded to this review

Dear P Ed L, Thank you for choosing to stay with Holiday Inn Rotorua. It is disappointing to read of your dissatisfaction with the breakfast service, and I am sorry that we did not meet your expectations. We appreciate you taking the time to place feedback and thank you for sharing your experience. Kind regards, Kent Breeze General Manager

Reviewed 10 December 2016

I stayed here for one night on 23rd January 2016. The hotel is reasonably located, in a quieter part of Rotorua and backing onto some native bush land and sulphur vents. Unfortunately, this is where the positive aspects of my stay ended for me. The two beds in my room were very soft and lifeless - almost like sleeping on...

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1Thank 534gull
Whakatane, New Zealand
Reviewed 9 December 2016 via mobile

Booking was simple and check in stress-free, the staff are very hospitable. The room decor is modern and the beds are extremely comfortable. The pool is situated very handy to the room and great for all types of swimmers. The restaurant we highly recommend for breakfast and dinner with easy charge back. The lobby/bar is a great place to sit...

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Helpful?
Thank MarewaPaaku
Kent B, General Manager at Holiday Inn Rotorua, responded to this review

Dear MarewaPaaku, Thank you for choosing to stay with Holiday Inn Rotorua. Pleased to know you had an enjoyable time here with us and thank you for mentioning our hospitable staff. We appreciate you sharing your experience and look forward to welcoming you again. Kind regards, Kent Breeze General Manager

Wangaratta, Australia
Reviewed 9 December 2016

We enjoyed our stay here. Reception staff were helpful and patient. The room was clean, quiet and comfortable. I was surprised it was not closer to the CBD however a shuttle bus is available.Would stay there again.

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Helpful?
Thank jems62
Kent B, General Manager at Holiday Inn Rotorua, responded to this review

Dear jems62, Thank you for choosing to stay with Holiday Inn Rotorua. It is good to know you enjoyed a comfortable stay here with us. We appreciate you mentioning our helpful and patient staff, and look forward to welcoming you again. Kind regards, Kent Breeze General Manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Holiday Inn Rotorua is a modern hotel overlooking the Whakarewarewa Thermal Reserve and Historical Village. It features: • A free to use heated swimming pool and health club. • Free parking. • Kids Eat and Stay Free. (Up to 2 children under 12.) • Free Wifi for IHG Rewards Club Members. The air-conditioned rooms of Holiday Inn Rotorua offer a modern design and cable TV with free movies and 2 children's channels. Tea and coffee making facilities are provided. The award winning Chapman’s Restaurant and Bar offers an a la carte menu, and buffet, and serves contemporary New Zealand cuisine, matched with a fine wine selection. Room service is available 24/7. The Rotorua Holiday Inn is situated close to all the city's attractions and offers free shuttle pickup from the Rotorua Tourism Information Centre. ... more   less 

Additional Information about Holiday Inn Rotorua

Address: 10 Tryon Street, Rotorua 3201, New Zealand (Formerly Heritage Rotorua)
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: $115 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Holiday Inn Rotorua 4.5*
Number of rooms: 203
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Also Known As:
Holiday Inn Rotorua Hotel Rotorua
Heritage Hotel Rotorua
Rotorua Heritage Hotel
Hotel Style:
#3 Green Hotel in Rotorua
#16 Luxury Hotel in Rotorua
#23 Family Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Rotorua staff and other travellers.
7 questions
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Questions? Get answers from Holiday Inn Rotorua staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay in another hotel if you do not like fire drills”
jbakker, 19 Apr 2017 | Read review
“Ask to view the room, or if you want our double queen room with bath ask for 710.”
FMartinAustralia, 18 Mar 2017 | Read review
“dont choose this hotel”
625ankita, 13 Mar 2017 | Read review
“Standard Room has the worst ever view, Luxury hotel can have”
192kunalg, 3 Mar 2017 | Read review
“Rooms away form the pool are quieter”
VerdiA, 1 Mar 2017 | Read review
5 of 5
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US$68* /night
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Prices are for 1 room, 2 adults
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