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Regal Palms 5 Star City Resort

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Regal Palms 5 Star City Resort
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430 Reviews from our TripAdvisor Community

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Showing 411: English reviews
Surrey, British Columbia, Canada
Reviewed 1 week ago via mobile

We are all very happy with this hotel. The rooms are very large. The bathroom is bigger than the last hotel room we stayed in while driving through this beautiful country. Large jetted tub, big shower. Bed is very comfortable, with lovely crisp sheets. Kitchen area with table. It's only downfall is it is far from the lake where all...

Thank Thyiela M
Rotorua, New Zealand
Reviewed 2 weeks ago

Beautiful decor in room,comfortable king size bed,deep spa bath,clean and very tidy. Bonus of heated swimming pool & a kiddies pool also has a sauna,gym,mini golf,tennis courts and free bike hire. Friendly helpful owners and staff. We will return

Thank blayze01jp
Reviewed 2 weeks ago

The location was close to a lot of food options and the Te Puia exhibit. The room was clean and large enough with a mini kitchenette option available. There are dvds for your rental convenience in the lobby, as well as a mini golf course and heated pool. Upon our check in, we had a tiny basket with milk and...

Thank Sonali P
Auckland, New Zealand
Reviewed 2 weeks ago via mobile

If you are interested in a comfortable well appointed Hotel the Regal Palms is the place for you. We have stayed here many times over the years and have never been disappointed. The Staff are very friendly and helpful with any enquires I may have with the Hotel and the activities available in the Rotorua region. I enjoy my time...

Thank Quantock58
Conway, Arkansas
Reviewed 3 weeks ago

We stayed here for 2 nights while visiting the north island. The rooms here are extremely nice and clean. We did not hear anything from the other rooms or outside. The bathrooms are spacious and also very clean! The front desk staff was friendly and helpful, they recommended restaurants and things to do. We didn't use the pool or bbq...

Thank Allison B
Reviewed 3 weeks ago via mobile

Trust me the warmth the friendliness of the staff is outstanding!! You will not even get such a treatment in a five star Trust me the staff takes a lot of care and effort to know your time of arrival your requirements etc.. The rooms are super comfortable , neat tidy and cosy ! Internet works fantastic and the breakfast...

1Thank superakh
Denver, Colorado
Reviewed 4 weeks ago via mobile

We enjoyed our stay. Perfect place for a family. After sight seeing for the day, it was great to let the kids swim and play mini golf before our evening activity. Front desk was very helpful and kind. The suites are a nice size to give a family the needed space. It is nit close to downtown, so you will...

Thank bitsyboom
Boise, Idaho, United States
Reviewed 4 weeks ago

Large suite worked well for our family. Liked being able to have breakfast in the suite. Mini golf was a fun surprise. Good location at edge of town, quiet but easy access to area. Staff were informative and helpful.

Thank Skip C
London, United Kingdom
Reviewed 4 weeks ago

This hotel surprised by its amenities and facilities. I could not think of a single thing that they don't provide except perhaps a faster broadband. Our bedroom was big as was the bathroom. They seem to have thought of everything including a small kitchenette, table and chairs, jacuzzi bath, etc etc. Even underfloor heating in the bathroom. Although we did...

Thank swerlybird
Reviewed 5 weeks ago via mobile

Absolutely wonderful visit, immaculate hotel, couldn't fault it at all. Terrific rooms, great facilities and an extremely good location. Stayed in fully self contained apartment for three nights while we explored Rotorua and it's surrounds.

Thank aussieallisons6

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
REGAL PALMS AND THE ART of HOSPITALITY Regal Palms 5 Star City Resort is located in the heart of Rotorua - New Zealand's geothermal wonderland. Here you'll find a great range of high quality accommodation options, exceptional facilities and unsurpassed hospitality. Luxury Rotorua Accommodation: Our modern and well-equipped range of superior suites and apartments make an ideal Rotorua accommodation option for couples, families, corporates and groups. Every suite and apartment has a great range of features, including a luxurious spa pool - perfect to sink into at the end of the day. Superb on-site Facilities: Be sure to make the most of the exceptional on-site facilities at Regal Palms 5 Star City Resort. Whether you want to relax with a drink in the cosy Guest Lounge, or you're up for something more active on the tennis court, in our heated swimming pool or on one of our free bicycles exploring the city - there's something for everyone here! Conference Facilities: Regal Palms 5 Star City Resort is the perfect location for your upcoming business meeting or conference. We have a range of conference packages to suit all small meetings (up to 20 persons) Packages & Promotions: Check out our Rotorua accommodation packages and promotions to make sure you're getting the best deal when you stay with us! True Kiwi Hospitality At Regal Palms, we understand that hospitality is an art that embraces service, attitude and respect for the individual needs of every guest - you can expect the same high level of customer service every time you stay with us. Warm Regards, Ross, Annie and the team at Regal Palms ... more   less 

Additional Information about Regal Palms 5 Star City Resort

Address: 350 Fenton Street | Corner Ward Avenue, Rotorua 3010, New Zealand (Formerly Regal Palms Motor Lodge)
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: $206 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Regal Palms 5 Star City Resort 5*
Number of rooms: 44
Reservation Options:
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Also Known As:
Regal Palms 5 Star City Hotel Rotorua
Hotel Style:
#1 Top resorts Hotel in Rotorua
#2 Business Hotel in Rotorua
#7 Spa Hotel in Rotorua
#8 Family Hotel in Rotorua
#9 Luxury Hotel in Rotorua
#20 Romantic Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Regal Palms 5 Star City Resort staff and other travellers.
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Questions? Get answers from Regal Palms 5 Star City Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed upstairs and it was very quiet despite proximity to main road.”
 of 5 bubbles JaneMeek, 15 Jan 2017 | Read review
“Ground floor have nice private courtyard”
 of 5 bubbles RabnDazz, 11 Jan 2017 | Read review
“First floor rooms are convenient, but have more noise from other guests.”
 of 5 bubbles JBinBelmontMA, 8 Jan 2017 | Read review
“Don't choose a room that backs onto the rear road if possible.”
 of 5 bubbles 937KarenH937, 10 Dec 2016 | Read review
“Id go upstairs, as there is a bit of noise as people come back and walk along tiled walways”
 of 5 bubbles nzfargo, 7 Oct 2016 | Read review
5 of 5