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Quest Rotorua Central

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Quest Rotorua Central
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684 Reviews from our TripAdvisor Community

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Showing 654: English reviews
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Auckland Region, New Zealand
Reviewed 4 days ago NEW

One bedroom - looking over commercial properties. Checked in and they wanted another $50 for my 4 year old to stay in a bed. The booking clearly showed that I had selected two adults and one child in the one bedroom - plus the booking had 3 people showing when I selected. I do not expect to be charged on...

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Helpful?
Thank Nickstar696
Cary, North Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 11 April 2017

We were 3 couples (1 executive studio, 1 studio apartment, and 1 1-bedroom apartment) and this is the place to stay while visiting Rotorua. Each apartment is clean, modern, comfortable. They each have a kitchenette and their own washer/dryer (a lifesaver!). Parking is available onsite. This is located in downtown Rotorua within 5-10 minute walk of tons of shopping and...

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Helpful?
1Thank haylaura
About Hotel's Favourite Review
Colin M, Owner at Quest Rotorua Central, responded to this review

Dear haylaura We are thrilled to have received such positive feedback from your group. Its funny how important a washing machine and dryer can be while travelling. Its great that you enjoyed the central location, room facilities and high standard of cleanliness. We wish you well for your travels, till you are home safely. Kind Regards Colin Franchise Director

Reviewed 5 days ago NEW

The staff was all friendly and helpful and I was impressed by the level of customer service at this hotel. The facility was very clean and comfortable. We also got a room upgrade and all sorts of discounts for the activities in Rotorua at the front desk. The location of the hotel can't be any better; the Night Market is...

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Helpful?
Thank Nina K
Colin M, Owner at Quest Rotorua Central, responded to this review

Dear Nina K We appreciate your glowing review. Our team take great pride in striving to offer the highest level of customer service and cleanliness, so glad we met the brief. Also pleasing to note that you enjoyed our central location. For those planning a trip to Rotorua - the Thursday Night Markets are a great treat. We hope taht...

Auckland Region, New Zealand
Reviewed 6 days ago NEWvia mobile

First impressions count and we were not disappointed. Check in was inviting and professional with our host Zam personally showing us to our carpark, our room and recommending local attractions and key areas of interest. Our room had everything we needed from the well equipped kitchen, super comfortable king bed, great bathroom and even a washer and dryer. We found...

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1Thank TinaLLea
Colin M, Owner at Quest Rotorua Central, responded to this review

Hi Tina Great to read that Zam created an excellent first impression and that you appreciated our central location and quality facilities. Its pleasing to hear that we can be expecting you back in the future. Kind regards Colin & Lisa Franchise Directors

Ohio
Reviewed 1 week ago via mobile

We stayed at Quest for three nights and had an excellent stay. Zam at the front desk is charming, helped us with our luggage and explained the workings of the room. We pre-ordered breakfast packs for the room which was a great convenience. Also pre-reserved a covered parking space. The room was immaculately clean and housekeeping very responsive when I...

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Helpful?
Thank wanderlust1129
Colin M, Owner at Quest Rotorua Central, responded to this review

Dear wanderlust1129 We are thrilled that you have acknowledged the excellent service received by Zam and the high standards of cleanliness set by the housekeeping team. They strive hard to set a #1 standard. Thank you for your suggestions on drawers. We have considered this in the past, however, we have opted for more open storage with basket drawers and...

Reviewed 2 weeks ago

A nice and clean apartment with fantastic service and reasonable price! Appreciate all the recommendation from the lovely receptionists. Everything is far beyond my expectation. I'll definitely choose Quest for the next trip.

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Helpful?
Thank Crystal Y
Colin M, Owner at Quest Rotorua Central, responded to this review

Dear Crystal, Thank you for your feedback. Lovely to read you had a great time and we exceeded your expectations! The team enjoy recommending the activities to suit your requirements and to ensure get the most out of Rotorua. We look forward to welcoming you back in the near future. Kind regards Lisa MacPhee Franchise Director

Reviewed 3 weeks ago

We stayed in Rotorua one night during our road trip through the North Island and would definitely recommend it for its accommodation and location. Check in was easy and we were quickly brought to our room and familiarized to the modern suite, equipped kitchenette that included an assortment of teas and coffee. The living area had comfortable modern seating, television...

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Helpful?
Thank VanessaButtrfly812
Colin M, Owner at Quest Rotorua Central, responded to this review

Dear Vanessa, Thank you for your feedback, we appreciate you taking the time to post your review. It is lovey to read that you enjoyed the full Apartment facilities of your One Bedroom and the CBD location, right in downtown Rotorua! We offer many different parking options to suit guests needs and we are happy to explain these in our...

Reviewed 3 weeks ago

Really enjoyed the space and hospitality provided by Quest Rotorua Central!! I was met, even though it was an hour before closing, with warm hello and a great check-in and shown the amenities of my room. I was also given maps, and advice on where to go when I needed it. And the room was so spacious and well-laid out....

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Helpful?
Thank Jamesha F
Colin M, Owner at Quest Rotorua Central, responded to this review

Dear Jamesha, We appreciate you taking the time to post your feedback. So pleased you found us and now the Quest Network! We are in every CBD across NZ and Australia. All fully self-contained Apartments with Kitchenettes/Kitchens and Laundry facilities onsite. Thank you for your comments on the teams service, we like to ensure all guests get the very best...

Reviewed 3 weeks ago via mobile

Had a great time in Rotorua. The quest staff were amazing and so helpful recommending things to do. Paul was amazing helped us with our luggage and showed us to our room, such great service that you don't see these days. The apartment was spotless, loved the unlimited wifi and movies. Highly recommend!

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Helpful?
Thank Michelle B
Colin M, Owner at Quest Rotorua Central, responded to this review

Dear Michelle, Many thanks for your review, we appreciate the time taken to post online. Pleased that you were well looked after by the team and enjoyed the Apartment facilities. Perhaps we can welcome you back next time you are in Rotorua. Kind regards Lisa MacPhee Franchise Director

Perth, Australia
Reviewed 3 weeks ago

Well informed staff member. Very impressed with her knowledge and enthusiasm. The room was spacious and well stocked with all the necessities. Cleaned beautifully and most comfortable. Location was brilliant and central to every thing. Every one showed that they CARED and it reflected in the high standard of service. Compliments to management for their well trained staff.

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Helpful?
Thank malee53

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Multilingual Staff
  • Babysitting
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
The Award wining Quest Rotorua Central awaits your arrival. Voted #1 Hotel - Top 25 Hotels – New Zealand in the 2017 Trip Advisor Travellers Choice Awards. If you are looking for the best of service, best location and a quality apartment in Rotorua - look no further. We are conveniently positioned in the heart of Rotorua's CBD. Centrally located to enjoy local restaurants and bars, shops and activities we are only 550m to the Polynesian Spa and lerss than 1km to the Rotorua Lakefront. All apartments are self-contained with laundry and kitchen facilities including hobs, dishwashers, microwaves / ovens and fridges. The Executive Apartments boast a private balcony and relaxing Hot Tub - ideal to soak in after a day of adventure. ... more   less 

Additional Information about Quest Rotorua Central

Address: 1192 Hinemoa Street, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: $174 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Quest Rotorua Central 4.5*
Number of rooms: 36
Reservation Options:
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Hotel Style:
#1 Luxury Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Quest Rotorua Central staff and other travellers.
17 questions
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Christiana, Tennessee
1 month ago
Auckland, New Zealand
1 month ago
Torrance, California
Louisville, Kentucky

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Questions? Get answers from Quest Rotorua Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing the lake so that you have a better view - we looked out over commercial properties.”
Nickstar696, 22 May 2017 | Read review
“book a car park before you arrive, as parking is scarce in the area.”
punjadeepapatricia, 24 Apr 2017 | Read review
“Room 201 is the pick of the rooms! Corner apartment with spa on the Balcony!”
LUXE_Aus, 6 Apr 2017 | Read review
“I'm a very light sleeper. No problem being next to an elevator or facing the front. Very quiet.”
LaraK15, 22 Mar 2017 | Read review
“Some rooms may have a spa”
Kenya_J121, 2 Mar 2017 | Read review
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Prices are for 1 room, 2 adults
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