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ASURE Palm Court Rotorua

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#17 of 93 Hotels in Rotorua
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1 room 2 adults 0 children
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ASURE Palm Court Rotorua
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228 Reviews from our TripAdvisor Community

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Showing 220: English reviews
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Reviewed 1 week ago via mobile

The owners of this hotel were extremely friendly, helpful & accommodating. The rooms were cleaned and had all the additional touches you would expect plus more. The owners artwork made you feel at home & the bubble bath for the spa was a lovely touch! The only negative was that the beds were not very comfortable & the main bed...

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Helpful?
Thank Traveller8879
Glenn S, Owner at ASURE Palm Court Rotorua, responded to this review

Thanks so much for reviewing us. We do our very best to make everyone as happy as we can. All the beds are new (12 to 18 months old) Hotelier king and super king beds from Sleepyhead Commercial. (Top quality beds from a top quality manufacturer) We do understand however, that beds like most things won't suit everyone. Thanks again...

Reviewed 1 week ago via mobile

Over the years I have stayed here for work and when catching up with friends and it is always awesome. 😊 It is definitely my favourite motel in rotorua. The owners and staff are lovely and friendly and ALWAYS make you feel welcome. They go out of their way to help. The units are always clean and every room has...

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Helpful?
Thank Sarah L
Glenn S, Owner at ASURE Palm Court Rotorua, responded to this review

Thanks for your great review.I will pass your kind comments on to all staff here. We look forward to seeing you again!!

Birmingham, United Kingdom
Reviewed 2 weeks ago

We stayed in a studio room for four nights. Room was spotlessly clean and had everything you needed for a comfortable stay. The staff were all very pleasant and helpful including waiting for us as we arrived late. Free and easy parking and wi-fi. Handy to all of Rotorua's attractions. We would definitely recommend staying at this motel and would...

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Helpful?
Thank Gill J
Glenn S, Owner at ASURE Palm Court Rotorua, responded to this review

Cleanliness is a main goal of ours and thanks for reinforcing this. All the very best from all of us here at palm Court.

Reviewed 4 weeks ago via mobile

We booked this hotel purely because or the the private spa. It was a great, cheap, weekend away! It was close to town and all the activities we wanted to do which was a bonus for us. The only downside was our noisy neighbors, so if you're one of those people who can't handle hearing other people's TV or conversations...

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Helpful?
Thank AshleyMaree96
Glenn S, Owner at ASURE Palm Court Rotorua, responded to this review

Thanks for the great review and sorry to hear that your neighbours were noisy. This is not normally a problem, however I don't think it would matter where one was staying as noisy is just that. Thanks again and all the very best.

Auckland, New Zealand
Reviewed 16 February 2017

The sandflies is a Rotorua issue but don't stop yourself from staying at this accommodation. Absolutely clean and safe for a single traveller like myself. Hospitality by phone, face to face and housekeeping are 2nd to none. The manageress at this place has amazing art and a dog that seems part human - a highlight to my quick trip.

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Helpful?
Thank Heyannieruok
Glenn S, Owner at ASURE Palm Court Rotorua, responded to this review

Thanks so much for the review and the kind words. All the very best from Palm Court.

Lower Hutt, Wellington, New Zealand
Reviewed 6 February 2017

there is nothink i dont like about parm court the rooms are very clean the servies is excellent and they are very helpfull.it is close to the main shopping center.what i like about it the best is that they are very friendly people and make you feel welcome and they make sure you are happy in your room.love staying there...

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Helpful?
Thank Amy S
Glenn S, Owner at ASURE Palm Court Rotorua, responded to this review

Thanks for taking the time to review us. We love our repeat guests such as you. Over 33% of our guests are repeat customers. We are people ,people here and enjoy the meeting and conversation, the sharing of lives. All the very best for 2017.

Auckland
Reviewed 14 January 2017

The wall can't isolated noise from next door at night, the kitchen and shower are tidy and small. But the internet was very show duing peak time at night. As the pool is very nice, so I decide to vote 3 points.

Review collected in partnership with this hotel
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Thank johnlaifamily
Glenn S, Owner at ASURE Palm Court Rotorua, responded to this review

Thanks for the review and have a very good 2017.

Reviewed 11 January 2017 via mobile

Our first impression pulling up to this motel was that it is very well looked after and maintained. You can tell straight away from the outside that it is family owned and operated. When we checked in, we were greeted politely by one of the owners who was extremely knowledgeable of the area. He didn't hesitate to help mapping out...

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Thank TTime2016
Glenn S, Owner at ASURE Palm Court Rotorua, responded to this review

Thanks for staying and leaving a very nice review. All the very best for 2017 and hopefully you get some more great holidays in.

Reviewed 3 January 2017 via mobile

The place is generally nice and recommendable. All the necessaries are there in most of the units but the spa is a bit old and could do with an upgrade. However the owners are definitely remarkable and will do what ever is needed to make your stay a good one:)

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Thank Kasper1410
Glenn S, Owner at ASURE Palm Court Rotorua, responded to this review

Thanks for the kind review. We definitely try our best with what we have to ensure all guests have the best stay.

Brisbane, Australia
Reviewed 2 January 2017

We booked a 1 bedroom unit with spa and it was great. King size bed in the bedroom and a double bed in the lounge room. The bed, well ours was, comfortable and so were the pillows. Our teenage grandson who had the double bed slept like a log and there were no complaints so I guess his bed was...

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Thank Litoria2015
Glenn S, Owner at ASURE Palm Court Rotorua, responded to this review

Thanks so much for the review. Really appreciate the kind words and will be sharing with the staff.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Suites
In your room
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Clean, comfortable, ground level, Friendly, hot tubs/tea&coffee making/irorning/cooking facilities in all units. Close to all Rotorua activities and restaurants. Helpful hosts to ensure your stay is personalised and a happy one. The rooms are all ground level, non smoking and have their own private self fill Hot Pool / spa pool. Committed to your comfort your hosts at ASURE Palm Court Rotorua will make your stay the best that it can be. ... more   less 

Additional Information about ASURE Palm Court Rotorua

Address: 288 Fenton Street | Glenholme, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: $150 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ASURE Palm Court Rotorua 4*
Number of rooms: 17
Reservation Options:
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Hotel Style:
#13 Business Hotel in Rotorua
#14 Family Hotel in Rotorua
#15 Luxury Hotel in Rotorua
#19 Romantic Hotel in Rotorua
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Questions & Answers

Questions? Get answers from ASURE Palm Court Rotorua staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't leave the light on and windows open (security latches) when you go out - it lets the sand flies in.”
 of 5 bubbles Heyannieruok, 15 Feb 2017 | Read review
“i think all the rooms are good.”
 of 5 bubbles 83amys, 5 Feb 2017 | Read review
“Ours was a double bedroom unit at the back of the complex which suited us well.”
 of 5 bubbles venture992, 14 Nov 2016 | Read review
“At the back best”
 of 5 bubbles Europahol, 9 Nov 2016 | Read review
“A really nice room with tons of space and excellent furnishing.”
 of 5 bubbles GazRoy, 25 Sep 2016 | Read review
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