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Emerald Spa Motor Inn

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#14 of 93 Hotels in Rotorua
Certificate of Excellence
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1 room 2 adults 0 children
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Emerald Spa Motor Inn
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379 Reviews from our TripAdvisor Community

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Showing 361: English reviews
Auckland, New Zealand
Reviewed 4 April 2016 via mobile

My partner and I recently stayed for 2 nights in an executive studio room with a spa in the corner of the room. Our experience was lovely from beginning to end! When we arrived the woman at reception was very friendly and incredibly helpful - she offered to show us to our room, then explained the room features and gave...

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Helpful?
1Thank EllenaMcArthur
Arnold K, Owner at Emerald Spa Motor Inn, responded to this review

Thank you Ellena for taking the time to review Emerald Spa Motor Inn. Our aim here is to exceed our guests expectations and we take pride in helping our guests to get the most from their visit to Rotorua. We enjoy what we do and it is great that our guests can see that. We look forward to seeing you...

Auckland Region, New Zealand
Reviewed 29 March 2016

Excellent one night stay. Welcome was friendly on arrival and facilities were top class. The room was clean as a whistle and linen was soft and fluffy. We would definitely recommend to our friends and family.

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Helpful?
Thank Ruth Ann P
Arnold K, Owner at Emerald Spa Motor Inn, responded to this review

Ruth thank you for taking the time to review Emerald Spa Motor Inn. We are delighted you enjoyed your stay with us and we look forward to welcoming you back next time you come to Rotorua.

Dysart, Australia
Reviewed 28 March 2016 via mobile

Beautiful accommodation. Lovely spa, clean rooms, comfortable beds, spacious rooms and very good service. Great value for money. We have stayed in more expensive accommodation that does not compare with the Emerald Spa. Love it! Best accommodation we have had in 2 weeks travelling around NZ.

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Helpful?
Thank Carolyn S
Arnold K, Owner at Emerald Spa Motor Inn, responded to this review

Thank you Carolyn for taking the time to review Emerald Spa Motor Inn. We will put your review up in the staff room so our team can see that guests do appreciate the job they do. We are thrilled that we provided a place you enjoyed and we hope to have you back sometime. We hope you enjoy the remainder...

New Zealand
Reviewed 21 March 2016

We stayed in an upstairs 2 bedroom suite, with a balcony. The bathroom was large, with a very large spa bath. The suite was clean and relatively modern in decor. My only complaint is that one bedroom is internal, with no windows or circulating air, so the door had to be left wide open. We had free wifi for all...

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Helpful?
Thank kiwi47
Arnold K, Owner at Emerald Spa Motor Inn, responded to this review

Thank you for taking the time to review Emerald Spa Motor Inn. We are glad you enjoyed your stay with us and hope to host you again in future.

Adelaide
Reviewed 21 March 2016

This was a well appointed; clean, very well run establishment .The reception staff are very helpful and smart. The location is in the middle of attractions, but the off street location is quiet. Free WIFI and Sky TV channels. We didn’t use the spa in the room but it is a feature. Nice little swimming pool really clean. Good venue...

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Helpful?
Thank Lanky3
Arnold K, Owner at Emerald Spa Motor Inn, responded to this review

Thank you for your review of Emerald Spa Motor Inn. We hope we can host you again sometime.

Århus, Denmark
Reviewed 21 March 2016

We stayed one night at the motel, five people in a spacious room just in the centre of Rotorua and only 800 m from the Ta Puie. Plenty of space for four adults and one youth, but the sofa bed was not good. Good kitchen facilities with micro oven, coffee and tea supplies and a fridge etc. There was a...

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Thank gottrup_friis
Arnold K, Owner at Emerald Spa Motor Inn, responded to this review

Thank you for reviewing Emerald Spa Motor Inn. We bought the complex last September and once the summer season is over we are embarking on a refurbishment program in which the current sofa beds will be replaced. Next time you come you will find the sofa bed comfortable though they really are for extra children rather than adults.

Kettering, United Kingdom
Reviewed 11 March 2016

Motels in NZ never disappoint and the Emerald Spa must be the best we have stayed at - a spa bath in the bedroom! We were escorted to our room and told how everything worked, including the free wifi. It was a clean room with a comfy bed and everything essential for a 2 night stay. We took advantage of...

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Helpful?
Thank vegas227
Arnold K, Manager at Emerald Spa Motor Inn, responded to this review

Hello thank you for taking the time to review us. We are pleased you enjoyed your stay and breakfasts. Looking forward to hosting you again soon.

Brisbane, Australia
Reviewed 9 March 2016

Although not the cheapest in the area it was by far the nicest of all the motels we stayed in while touring for two weeks the North Island of New Zealand. The reception was super friendly and Tania escorted us to our two roomed suite and explained how everything worked. Not only was milk provided (choice of lite or full...

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1Thank Barbara4068
Arnold K, Manager at Emerald Spa Motor Inn, responded to this review

Thank you for taking the time to review our motel. We are happy to hear you enjoyed your stay with us and hope to see you again soon.

Townsville, Australia
Reviewed 4 March 2016

Very warm welcome, lovely clean rooms, excellent spa,comfy beds, and absolutely fantastic location. Not far at all from shops, bottle-o's, pubs, restaurant and the main area of Rotorua. Free wi-fi that actually works and free parking. Excellent value for money. Would definitely stay here again.

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Helpful?
1Thank breezy183
Arnold K, Manager at Emerald Spa Motor Inn, responded to this review

Thank you for taking the time to review us. We have just upgraded our wifi and are wrapped you found it works well. Looking forward to hosting you again.

Reviewed 4 March 2016

Gavin and Tania were so helpful and accommodating considering we mucked up our check in dates. They were very friendly and inviting and gave some great advice on local attraction. They 2 rooms we stayed in were very comfortable, clean, had everything we needed and the spa baths were great! We would highly recommend staying here and can't wait to...

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Helpful?
Thank marcw619
Arnold K, Manager at Emerald Spa Motor Inn, responded to this review

Thank you for taking the time to review us. We are happy you enjoyed your stay. Looking forward to seeing you again.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Business Centre with Internet Access
Official Description (provided by the hotel)
One of Rotorua's newest 5 star Motels providing "luxury" accommodation with an outdoor heated swimming pool, BBQ facilities and small gym. 28 luxurious suites; studio, one and two bedroom all air-conditioned with large spas, 50+ Sky TV channels, Free WiFi, King size beds, hush glass and self catering kitchenettes. Ideal for families, couples and business travellers. Only 0.5 km from the excitement of the city, this 5-star motel has an excellent location for restaurants, golf course, racecourse, conference centre and thermal attractions. Offering superior services Emerald Spa Motor Inn is committed to ensuring that your stay is comfortable, relaxing and enjoyable. ... more   less 

Additional Information about Emerald Spa Motor Inn

Address: 286 Fenton Street, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: $148 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Emerald Spa Motor Inn 4*
Number of rooms: 29
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Also Known As:
Emerald Hotel Rotorua
Hotel Style:
#9 Romantic Hotel in Rotorua
#11 Family Hotel in Rotorua
#11 Business Hotel in Rotorua
#12 Luxury Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Emerald Spa Motor Inn staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Emerald Spa Motor Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I prefer 2nd floor to reduce traffic and noise.”
Rob1eddy, 24 Feb 2017 | Read review
“Looking down on the pool was great - Family room”
B5538BPkarenr, 20 Nov 2016 | Read review
“Request a room away from the stairs. Just gets a little bit noisy in the morning with people walking up and down.”
JaiMarie, 9 Oct 2016 | Read review
“Plenty of space to move around”
C9431LQkarenc, 29 Sep 2016 | Read review
“Rooms with SPA and mountain-view .......”
923saugatd, 15 Jun 2016 | Read review
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