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Millennium Hotel New Plymouth Waterfront

Traveller (72)
Room & Suite (82)
Dining (18)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The Millennium Hotel New Plymouth, Waterfront - New Plymouth's only waterfront accommodation - is located in the heart of the CBD with panoramic views of the Tasman Sea. Overlooking the Len Lye Wind Wand and the Coastal Foreshore Walkway, this property is within walking distance of many of the city's attractions including the Pukeariki Museum & Information centre, the Len Lye Centre and Govett Brewster Art Gallery, main street shopping, bars, cafes and the world famous Pukekura Park featuring the Bowl of Brooklands and Festival of the Lights. The hotel offers 42 spacious rooms with complimentary ultrafast WIFI, SKY TV, 24-hour gym access to Rampage Fitness and covered car parking. The Waterfront Hotel's award winning restaurant and bar ‘Salt’ is open all day, every day for breakfast, lunch and dinner. Our private 'Pepper room' can host intimate weddings, conferences or special occasions, catered by Salt and with a dedicated function manager to co-ordinate your event.
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Property amenities
Restaurant
Free Parking
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Marina View
Great View
HOTEL CLASS
295Reviews
153Photos
1Q+A
85Room tips
Traveller rating
  • 165
  • 94
  • 16
  • 13
  • 8
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
From the front desk greeting to the personal note in the room, everything was perfect here. Breakfast was included and we enjoyed that on the sun soaked balcony of the hotel restaurant. The location is awesome, a stones throw from the coastal walkway, and close to bars,
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Great accommodation with free parking. Near the city center. Great Restaurant Salt attached to the Hotel. Great Value Large room with wonderful bathroom. The place to stay and watch the sunset. Easy walk to Main Street.
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Response from RachaelT765, Front Office Manager at Millennium Hotel New Plymouth Waterfront
Responded 6 days ago
Thank you very much for taking the time to review your stay with us, it is greatly appreciated. I am pleased to hear you enjoyed your stay. We hope you return soon.
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Beautiful room with balcony and sea view, my only gripe was cleaning. On pulling out the sofa to recharge phone there was a considerable amount of dust of both the skirting board and the carpet, Also on the scrolls of the coffee table not been dusted for weeks. Cleaning staff
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Response from RachaelT765, Front Office Manager at Millennium Hotel New Plymouth Waterfront
Responded 6 days ago
Good morning, thank you so much for taking the time to provide us with you feedback. I am sorry our standards have let you down on this occasion. Your feedback has been raised with our head housekeeper to address with her team. Again we thank you for the feedback as it provides us the opportunity to improve our product and standards.
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Where do I start the room with a view of Mt Taranaki on one side and ocean on the other side or the outstanding team at Waterfront Hotel who makes you feel homely. From reservation of the room to checkout everything and everyone were amazing, in room amenities to restaurant
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Response from RachaelT765, Front Office Manager at Millennium Hotel New Plymouth Waterfront
Responded 1 week ago
Hi Dhairya, Thank you so much for taking the time to review your stay with us. I ma so pleased to hear that the family had an enjoyable stay & that you felt well looked after. I will definitely pass your comments on. We look forward to having you back again soon.
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I have a personal ethical policy. I don't write a negative review unless I have discussed it first with the property. So...I have discussed some of this with the property and they honestly didn't give me the impression they cared. Which is a biggie for me. Overall first
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Response from RachaelT765, Front Office Manager at Millennium Hotel New Plymouth Waterfront
Responded 2 weeks ago
Good afternoon, Firstly I would like to apologise that you were not satisfied with elements of your stay. We certainly appreciate you taking the time to write your review as without your feedback, we do not have the ability to make improvements to our product. We certainly care when our guests are unhappy and would like to have the opportunity to show this to you. Your feedback about the menu was passed on to our head chef as was discussed with you upon your departure. Your points were very valid and a new night service menu is being produced and will be implements at the end of February. After some investigation, we identified that yes your compendium in your room did have the old night owl menu in it and we apologise for the inconvenience this caused you. We are currently also looking into our minibar offerings - as mentioned above, you have raised some valid points and we welcome such feedback to help us improve our product and services for our guests so again thank you. I do extend to you an offer to you to return so we have the opportunity to show you our improvements. Apologies again for the issues you experienced during your stay & we hope you do return again.
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the room
... and spacious.
Very comfortable...
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12345617
"Main waterfront road very busy with trucks. Might pay to get a room further back from that road."
"We were on the back, which was very quiet. I imagine a waterfront room, over the bar, might be noisy but the views would be a lot better."
"Room 303 excellent view of ocean and mountain."
"Pay the little extra to be a room with a view."
"We were on the non road side and didn't hear a thing."
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12345617
PRICE RANGE
US$100 - US$164 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
waterfront new plymouth
LOCATION
New ZealandNorth IslandTaranaki RegionNew Plymouth
NUMBER OF ROOMS
39
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