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The Waterfront

249 reviews
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Traveller (60)
Room & Suite (41)
Dining (5)
Overview
  • Excellent55%
  • Very good34%
  • Average5%
  • Poor4%
  • Terrible2%
Travellers talk about
“salt restaurant”(17 reviews)
“the penthouse”(11 reviews)
“across the road”(19 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
All hotel details
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Reviews (249)Write a Review
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130
82
11
12
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All reviewssalt restaurantthe penthouseacross the roadcoastal walkwaywind wandocean viewwater frontin house restaurantlovely hotelroom was largecomfortable bedtwo blocksrestaurant staffexcellent locationpuke arikigood sizetasman sea
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51 - 55 of 242 reviews
Reviewed 26 November 2016 via mobile

Hardly any parking. Had to drive around the block to get a park. The spa bath only fits one person and no view of the water at all. Bed was very hard. But room was clean. Toilet made heaps of noise even 20 minutes after...More

Thank sarahlulu1996
Response from Mark D, Owner at The WaterfrontResponded 29 November 2016

Hello Sarah, We are sorry to hear you never enjoyed your stay with us. This comes as a surprise. It was a very busy weekend in New Plymouth and naturally we would be short of car parks. We do have arrangements in place for over...More

Reviewed 20 November 2016 via mobile

A very well maintained hotel with quality rooms and quite roomy. Very comfy bed and nice bathroom. Location in central New Plymouth wad perfect for us, less than 5 minutes walk to our show at TSB Theatre. Also handy location for iSite, Pukeariki Museum and...More

Thank K8125BJdavidk
Response from Mark D, Owner at The WaterfrontResponded 28 November 2016

Thank you K8125BJdavidk, We appreciate your excellent comments. I am pleased you enjoyed what we have to offer and found our location very handy. I think we have the best location in New Plymouth and certainly the best outlook! Best wishes The Waterfront Hotel Team.

Reviewed 16 November 2016 via mobile

Excellent location with views towards Tasman sea right in the heart of the city. Room is spacious and clean, staffs are friendly and helpful. Absolute value for money and will definitely stay again. Thanks Waterfront Hotel and keep it up.More

Thank Eonlight
Response from Mark D, Owner at The WaterfrontResponded 28 November 2016

Eonlight, Thank you for staying with us! Great to know you though we were "Value for money". Often Hotels do not get this sort of feedback. We will continue to do our very best. Hope to host you again one day. Until then, all the...More

Reviewed 15 November 2016

We have just returned from a four night stay at this boutique hotel. We were a group of seventeen elderly people and found once again that The Waterfront met our needs and expectations. We have stayed here three times before. The rooms are spacious, clean...More

Thank Dianne A
Response from Mark D, Owner at The WaterfrontResponded 28 November 2016

Hello Dianne A Thank you very much for your great feedback. We loved having your group stay with us again and it was a pleasure looking after you all. I imagine you all enjoyed Taranaki and got out to see all the sights! I am...More

Reviewed 7 November 2016

I booked myself and a number of family members into the Waterfront in October to attend a family funeral. The rooms were beautifully clean well presented. The setting is superb. The staff were all extremely helpful during our difficult time. The restaurant provided very easily...More

Thank kiwi362015
Response from Mark D, Manager at The WaterfrontResponded 8 November 2016

Hello Kiwi362015 I am very pleased you enjoyed your time while staying with us, during the difficult time for your family. I am very pleased we did everything possible to make it as easy as possible for you, as your hosts it was our pleasure...More

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About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Parking
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$116 - US$353 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in New Plymouth
#6 Romantic Hotel in New Plymouth
#8 Luxury Hotel in New Plymouth
#8 Business Hotel in New Plymouth
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$116 - US$353 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in New Plymouth
#6 Romantic Hotel in New Plymouth
#8 Luxury Hotel in New Plymouth
#8 Business Hotel in New Plymouth
Room types
Suites, Non-Smoking Rooms
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Traveller (60)
Room & Suite (41)
Dining (5)
Hotel & Grounds (21)
Bathroom (7)
Questions & Answers
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Umfoloz1
13 September 2014|
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Response from Umfoloz1 | Reviewed this property |
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Room Tips
"It's a small pretty quiet city. When we had the balcony door open we could hear a bit of traffic but when..."
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"We stayed in a room on the second level and our balcony looked across quite a busy road and shops and we..."
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"Ask for a sea view"
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"third floor is views. business rooms are second level"
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