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Falls Chateau

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Falls Chateau
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90 Reviews from our TripAdvisor Community

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Showing 89: English reviews
Waikato Region, New Zealand
Reviewed 9 February 2016

Used a third party booking site and the details of our booking weren't correctly relayed to the manager. The manager arrived with a clipboard, surprised to see us it seemed. Charged us extra for the incorrect booking details. Reminded us more than once about the rules: No visitors, no noise, gone by 10am without exception. Told us off later that...

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Thank M5798TTben
Auckland, New Zealand
Reviewed 1 January 2016

We arrived on Christmas day in the afternoon to a locked house in a suburb with no reception area. A man carrying a clipboard approached us and asked us if we had a booking. He did not identify himself and said that it was not possible to check in on Christmas day and we had to prebook on Christmas eve....

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3Thank 864alice
Wellington, New Zealand
Reviewed 27 December 2015

We loved this 2 level gorgeous 1 bedroom villa apartment with beautiful lake views and close to Huka Falls. The owner checked us in and was just lovely. Gave us good restaurant recommendations (as it was Christmas) and was very prompt with answering all phone/text messages. Would highly recommend to anyone visiting the Taupo region as this is a gem...

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Thank singaporestace
Wellington, New Zealand
Reviewed 1 November 2015

Firstly we couldn't find the place but eventually stumbled across it on the road to Huka Falls and in a new subdivision. Not central Taupo but fine with a vehicle. The manager appeared from nowhere and told us that he had upgraded us to a King Room from a Queen room. I was led down to the front of the...

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Thank SadeWellington
Auckland
Reviewed 15 September 2015

Was really happy with reasonable price booked online. Rang ahead as advised 10 minutes before arrival and manager met us no problems. You need a good map or GPS to find easily as its in the middle of residential homes and the sign is small - we did have no trouble finding. Its a 7min or so drive to the...

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Thank littlemizfab
Washington State
Reviewed 21 August 2015

We didn't expect a 3000 sq. ft home as a rental, but man did we get it. This place was amazing. The view of the lake and the mountain was incredible. Big deck, with a table to sit at, two stories, two bedrooms, full kitchen, plenty of places to sit and hang out. We rented this place for only one...

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Thank RightRedness
Upper Hutt, New Zealand
Reviewed 4 August 2015

As other reviewers have said, this is not really a hotel...more like a holiday apartment. When you arrive the owner/manager appears with his clipboard and in our case, seemed unsure if we had a booking but then produced the receipt for payment. Hmm. He told us on least six occasions that the property had a 100% occupancy rate. Well anyone...

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Thank Jojo3533
Reviewed 21 July 2015

When we booked this online, we thought it was a "hotel". It is not a hotel, but is a duplex type of building which seems to have been split into three apartments. We had booked just one room, however upon arrival were told there had been a cancellation so we had been upgraded to the two story apartment. We only...

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Thank EliseG123
Reviewed 20 May 2015

This is a strange set up, located in a residential area. We arrived on a Sunday night and wasn't easy to locate. We made our booking through bookings.com. We booked the Queen, when we arrived we were told we had been upgraded, this actually was not the case, so jor sure why he said this. If you like a hard...

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Thank Jane M
Reviewed 20 May 2015 via mobile

Stayed here for 2 nights for 300$. Emailed the owner a week before we stayed and received no reply... Not good start from a place that markets itself as 'the most boutique hotel in Taupo. Never mind I thought... I booked a queen suite with 'amazing views'.. And to be fair they are... But from the window behind the sofa...

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Thank Lifeis4livin

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Falls Chateau is our showcase boutique accommodation property! Choose from the private suite, private apartment, or Queen rooms. Superbly designed interior is richly decorated in a modern style, with beautiful artwork, yet warm and inviting. Views from the upstairs Apartment and Queen rooms are superb and include snow-capped mountains and the beautiful surroundings of the high-end Huka Falls Resort. Just minutes to downtown Lake Taupo, geothermal attractions and the stunning Huka Falls. Huka Falls Resort offers and excellent restaurant, winery and private vineyard just steps away. ... more   less 

Additional Information about Falls Chateau

Address: 12 Chateau Crescent, Taupo 3370, New Zealand
Region: New Zealand > North Island > Waikato Region > Taupo District > Taupo
Price Range: $93 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Falls Chateau 4*
Number of rooms: 4
Reservation Options:
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Also Known As:
Falls Chateau Hotel Taupo
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Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upstairs at the front has the views.”
 of 5 bubbles 842brucec, 16 Oct 2016 | Read review
“Don't stay here”
 of 5 bubbles captainbob2014, 4 Jun 2016 | Read review
“do not stay here, read the other reviews!!”
 of 5 bubbles Shazsid, 9 May 2016 | Read review
“Don't bother booking here.”
 of 5 bubbles NewZealandGolfer, 28 Feb 2016 | Read review
“downstairs has no view, there are much better places to stay with friendly helpful people.”
 of 5 bubbles K1204OOjennifern, 9 Feb 2016 | Read review
5 of 5