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The Pillars Retreat

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238 Reviews from our TripAdvisor Community

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Showing 236: English reviews
Harrogate, United Kingdom
Reviewed 1 week ago via mobile

As b&b's go the Pillars has to be up there with the best Gilly and Brian are brilliant hosts both in the way they integrate with their guests and the facilities/food they provide. Our bedroom was immaculate - the cookies in the jar historic and replenished daily. Breakfast was superb - special praise for the muffins which were sensational. Help...

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Thank JCHendo
Perth, Australia
Reviewed 4 weeks ago via mobile

We cannot rate The Pillars highly enough. From the moment we arrived, we experienced superb hospitality. Our spacious, comfortable room overlooking the magnificent gardens was a delight. The bed was one of the most comfortable we have slept in anywhere. The house is beautifully appointed with such attention to detail. Our hostess greeted us with a lovely pot of tea...

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Thank Lesley18
2GillyJ, Owner at The Pillars Retreat, responded to this review

Thank you Lesley for reviewing your stay with us and we are delighted that you enjoyed the experience as we work hard to make each guest's stay special. The Garden is lovingly tended by Brian and sure does look amazing at the moment in preparation for our daughter's wedding in a couple of weeks time. Enjoy the rest of your...

Seattle
Reviewed 4 weeks ago

A very welcome retreat in the midst of an action packed trip to north island. Most welcoming hosts, Jill and Brian, couldn't do enough for us. Delicious breakfast and comfortable, large bedroom. Spotlessly clean. We enjoyed some down time in the beautiful grounds for a couple of hours one afternoon. Excellent wifi and tv reception.

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Thank SukiSeattle
2GillyJ, Owner at The Pillars Retreat, responded to this review

Thank you Sue & Dave for reviewing your visit with us, it was lovely to see you relax in the garden on a sunny day and recharge your batteries before heading on to see more of our beautiful country.We trust the rest of your holiday was not so hectic.

Port Colborne, Canada
Reviewed 4 weeks ago via mobile

We spent 4 weeks in Australia and 3 weeks in New Zealand and of all the places we stayed at this Bed and Breakfast was by far the best. Our hosts were very gracious and couldn't do enough for us.When we arrived we were treated to tea and cakes and we joined them for wine later on that evening. The...

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Thank barbzaritsky
2GillyJ, Owner at The Pillars Retreat, responded to this review

We really appreciate your review and are delighted that we rated so highly on your accommodation list, we work very hard to make sure every guest has the best experience that we can offer.Thank you again for staying with us.

Whakatane, New Zealand
Reviewed 20 October 2016

Such a warm, friendly, and gracious home. Our hosts were welcoming and provided us with lively conversation, local restaurants, travel suggestions and answers to a myriad of questions about NZ. The Tahara Suite was outstanding--the bed and pillows, the warm bathroom floor on a chilly day, flowers in our room, as well as other details. We enjoyed a lovely glass...

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Thank jolanethomas
2GillyJ, Owner at The Pillars Retreat, responded to this review

Thank you for writing such a lovely review and so glad you enjoyed our special piece of paradise and all it offers. We really love to meet and share stories with our guests.

Masterton
Reviewed 13 October 2016

This holiday was total relaxation! Gilly and Brian hosted our family, treating us as an extension of their own. Every aspect of our stay surpassed expectation and I am already planning a return visit.

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Thank Ali K
2GillyJ, Owner at The Pillars Retreat, responded to this review

What a pleasure it was to have you for nearly a week and to meet all your family. Look forward to seeing you again soon.

Wellington, New Zealand
Reviewed 9 October 2016

Worth every cent. Hosts go out of their way - the home baking is delicious! Very relaxing, well set up and very comfortable. We would have liked to stay longer and will be back. Definitely recommend staying here.

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Thank marklye
2GillyJ, Owner at The Pillars Retreat, responded to this review

Thank you Mark for writing us such a positive review. we look forward to your return visit when you are in need of some well earned rest & relaxation.

Perth, Australia
Reviewed 4 October 2016

We had a truly relaxing stay at the Pillars Retreat. Brian and Gilly were a delight and we had wonderful chats with them. Our room and en suite bathroom was luxurious, so clean and very warm due to the underfloor heating. The breakfasts were fantastic with beautiful fresh produce. Our walk around their garden was very special - the colours...

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Thank patriciaannem67
2GillyJ, Owner at The Pillars Retreat, responded to this review

So glad you enjoyed staying with us and Spring is a beautiful time of year in the garden, with daffodils,tulips and blossom everywhere. We look forward to hosting you both again.

Iowa
Reviewed 30 September 2016

You really can't do any better than staying at The Pillars Retreat. I'm so glad we stayed here and got to meet Brian and Gilly, who are just two of the nicest people you will ever meet. Brian and Gilly have worked many years in the hospitality industry and it shows -- the inn is beautiful, the grounds and gardens...

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Thank IowaBulldog
2GillyJ, Owner at The Pillars Retreat, responded to this review

Its so rewarding reading reviews from our guests, thank you for taking the time to write this. Our evening chats around the fire, relaxing with a glass of wine were particularly enjoyable. Thank you again for staying with us.

Brisbane, Australia
Reviewed 10 August 2016 via mobile

We had a truly wonderful stay at this B & B. The hosts are lovely- very friendly, welcoming and go above and beyond with their guests. The home cooked breakfasts are great with lots of variety available. We loved the home baked cookies and pastries!! The Pillars Suite is very lush with an extremely comfy king bed, heated floors, and...

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Thank carlsnewb
2GillyJ, Owner at The Pillars Retreat, responded to this review

Thank you for taking the time to review your stay with us and so glad you enjoyed the experience we offer all our guests here at the Pillars Retreat.We look forward to having you both to stay again.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
This unique purpose built mediteranean style two storied country manor is a short drive from central Taupo, the perfect spot to stop, relax and discover the central north island. The wonderful panoramic mature gardens and surrounding mountains greet you as you enter our front gates. A warm Kiwi welcome awaits from your resident hosts Brian & Gilly, with a homemade afternoon tea which can be taken in our guest lounge or outside on our sunny patio. Our four self contained, spacious, luxuriously appointed upstairs ensuited bedrooms all with spectacular rural views, Tea & coffee making facilities, along with homemade treats, fresh fruit bowl, TV with USB, underfloor heating, Free Wi-Fi and serviced daily. Guest laundry facilities are available free of charge. An invitation to share a complimentary early evening drink & nibbles and to swap travel stories with other guests is not to be missed. A free shuttle to restaurants is provided, or guests can bring ready made food provisions and eat at home. After a good nights sleep in our peaceful,comfortable beds come and enjoy one of our cooked or continental breakfasts, made with organic or locally sourced ingredients, often from our own garden and mostly homemade.We endeavour to cater for all dietry requirements. Your hosts are happy to discuss and advise on the many sightseeing options in the area, or you could just have a day relaxing around the salt water pool reading a book from our library collection. Children over 13 years are welcome. ... more   less 

Additional Information about The Pillars Retreat

Address: 7 Deborah Rise | Bonshaw Park, Taupo 3379, New Zealand
Region: New Zealand > North Island > Waikato Region > Taupo District > Taupo
Price Range: $261 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Pillars Retreat 4*
Number of rooms: 4
Reservation Options:
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Also Known As:
Pillars Hotel Taupo
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Questions & Answers

Here's what travellers have asked, with answers from The Pillars Retreat staff and other travellers.
1 question
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UK
over a year ago

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Questions? Get answers from The Pillars Retreat staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room had a great view of the beautiful gardens and an extra large king bed which was quite a treat.”
 of 5 bubbles SukiSeattle, 10 Nov 2016 | Read review
“Relaxing and gracious”
 of 5 bubbles marklye, 8 Oct 2016 | Read review
“We stayed in the Tauhara Suite, although I'm sure all rooms will be of a similar high standard.”
 of 5 bubbles WeyTraveller, 27 Apr 2016 | Read review
“All are excellent”
 of 5 bubbles Pol892, 16 Apr 2016 | Read review
“Try and get the room facing Lake Taupo with the balcony.”
 of 5 bubbles BrianP600, 1 Apr 2016 | Read review
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