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The Pillars Retreat

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263 Reviews from our TripAdvisor Community

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Showing 261: English reviews
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Portland, Oregon
Reviewed 2 days ago NEW

After driving for six hours in the rain we were frazzled. We were quickly put at ease by Gilly and Brian. Our rooms were large, clean, comfortable and well appointed. The property is gorgeous. We particularly enjoyed a welcome drink with our hosts. We learned so much about the local area, places to go and things to see, and about...

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Thank Robert T
Dedham, United Kingdom
Reviewed 3 days ago NEW

Back home in the UK after a month in NZ, and without doubt this was the most enjoyable place we stayed at. As most of the other reviewers have commented on, it is the genuine pleasure that Gilly and Brian exude in having you stay with them in what is obviously their home rather than a business which makes it...

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Thank Dedham_Traveller
Leland, Michigan
Reviewed 1 week ago

A wonderful B&B just out of Taupo. Gilly and Brian are great hosts, we and our friends arrived late St Patrick's Day afternoon after a long drive. We spent a delightful hour having a drink with our hosts, Gilly managed to get us reservations in the restaurant we wanted. Huge rooms, very clean, every amenity we might need. Gilly's breakfast...

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Thank Traveler5501
2GillyJ, Owner at The Pillars Retreat, responded to this review

Many thanks for writing a review for us and good to hear you enjoyed Hawkes Bay, we are happy to pass on our favourite places to visit to our guests so they can experience New Zealand through our eyes !

Greensboro, Georgia
Reviewed 1 week ago

Once again we had the opportunity to stay at this amazing B & B just outside of Lake Taupo. The owners Gilly and Brian are two of the most wonderful hosts you could hope for. The place is always immaculate and the specially prepared breakfasts are out of this world. We particularly enjoyed our time just sitting and sharing stories....

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Thank BplusShirlz
2GillyJ, Owner at The Pillars Retreat, responded to this review

It is always a treat to have guests return again and especially when they tell us that their experience was just as good second time around. Thank you Shirley & Barry and we look forward to keeping in touch and sharing more stories.

Canterbury, United Kingdom
Reviewed 3 weeks ago via mobile

A 'boutique' hotel just out of the town. The owners Gilly and Brian are the perfect hosts. Every evening at sundown they host drinks for half an hour or so. The hotel consists of four guest bedrooms. All overlooking the gardens and hills. Gilly cooks lots of little treats during the day for her guests to have in their room,...

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Thank Chris V
2GillyJ, Owner at The Pillars Retreat, responded to this review

Thank you Chris & Rhonda for writing a review, it was a real pleasure having you both to stay and we are so glad you enjoyed all we have on offer for our guests.

Madison, Wisconsin
Reviewed 4 weeks ago

Wow. I had booked the Pillars for my wife, myself, and another couple based on the very positive TripAdvisor reviews. While I arrived with high expectations, they were definitely exceeded. Everything about this wonderful B&B was spectacular. The grounds are immaculately groomed and stunningly beautiful. The house and the guest rooms are modern and well appointed. The breakfasts were complete...

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Thank rgsmsn
2GillyJ, Owner at The Pillars Retreat, responded to this review

Thank you Rick for such a positive review, and its good to hear we exceeded expectations ! Your group were just so positive and each day "You made it happen " so a pleasure to give you our advice, encouragement to walk the Tongariro Crossing and suggestions of places to visit and we are so glad you enjoyed the experiences.

Verona, Wisconsin
Reviewed 4 weeks ago

Gilly and Brian have a beautiful home with lovely grounds just outside of Taupo. Wonderful breakfasts in the morning, and wine in the evening. They were very helpful with making dinner recommendations and bookings in the Taupo area. If you are using a Garmin (yours or your rental), it may not find their address, so have the Pillars' phone number...

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Thank Scott S
2GillyJ, Owner at The Pillars Retreat, responded to this review

Thank you scott, no problem to give you directions to our place. Caroline Drive or Bonshaw Park may show up on the GPS device as an alternative, depends on the model you have with the car. It was a pleasure to host you and glad you enjoyed your stay.

North Yorkshire, United Kingdom
Reviewed 4 weeks ago

We were made very welcome by Gilly with tea and cake on arrival at this lovely country manor. Good advice on what to do locally, very nice, comfortable room (Tauhara suite). Interesting discussions over excellent breakfasts with Gilly and Brian (and the other guests). A very pleasant, relaxing experience. Thank you both very much. P & T

Review collected in partnership with this hotel
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Thank PaTh1422
2GillyJ, Owner at The Pillars Retreat, responded to this review

So glad you enjoyed your stay with us and that we could help with local advice, its always great to see guests get out and explore the area.

Chester, United Kingdom
Reviewed 4 weeks ago

Travelled around North Island NZ.stayed in a variety of hotels/motels.This was simply the best.From start to finish luxury 5+star treatment. Short drive to Taupo. Pillars benefits from being slightly off the beaten track. Hosts very attentive providing loads of information on what to do locally. Lovely garden.Only regret could not stay longer definitely will return.

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Thank Steve D
2GillyJ, Owner at The Pillars Retreat, responded to this review

Thank you Steve for your wonderful review and that we could provide a special experience for you.We look forward to hosting you again in the future.

Brecon, Wales
Reviewed 5 weeks ago via mobile

Gilly and Brian are great hosts. Nothing is too much trouble and we were made to feel very welcome by Brian from the minute he opened the front door. Very relaxed atmosphere, beautiful house and garden. Whether tea and cake on arrival, drinks in the evening or breakfast in the morning, it was all great. Thanks so much for a...

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Thank Jonathan C
2GillyJ, Owner at The Pillars Retreat, responded to this review

Brian & I are delighted that you enjoyed your recent stay with us and as always we just want our guests to relax and enjoy the tranquil surroundings we have here. Enjoy the rest of your travels to South Island.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
This unique purpose built mediteranean style two storied country manor is a short drive from central Taupo, the perfect spot to stop, relax and discover the central north island. The wonderful panoramic mature gardens and surrounding mountains greet you as you enter our front gates. A warm Kiwi welcome awaits from your resident hosts Brian & Gilly, with a homemade afternoon tea which can be taken in our guest lounge or outside on our sunny patio. Our four self contained, spacious, luxuriously appointed upstairs ensuited bedrooms all with spectacular rural views, Tea & coffee making facilities, along with homemade treats, fresh fruit bowl, TV with USB, underfloor heating, Free Wi-Fi and serviced daily. Guest laundry facilities are available free of charge. An invitation to share a complimentary early evening drink & nibbles and to swap travel stories with other guests is not to be missed. A free shuttle to restaurants is provided, or guests can bring ready made food provisions and eat at home. After a good nights sleep in our peaceful,comfortable beds come and enjoy one of our cooked or continental breakfasts, made with organic or locally sourced ingredients, often from our own garden and mostly homemade.We endeavour to cater for all dietry requirements. Your hosts are happy to discuss and advise on the many sightseeing options in the area, or you could just have a day relaxing around the salt water pool reading a book from our library collection. Children over 13 years are welcome. ... more   less 

Additional Information about The Pillars Retreat

Address: 7 Deborah Rise | Bonshaw Park, Taupo 3379, New Zealand
Region: New Zealand > North Island > Waikato Region > Taupo District > Taupo
Price Range: $243 - $340 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Pillars Retreat 4*
Number of rooms: 4
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Also Known As:
Pillars Hotel Taupo
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Questions & Answers

Here's what travellers have asked, with answers from The Pillars Retreat staff and other travellers.
1 question
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UK
over a year ago

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Questions? Get answers from The Pillars Retreat staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Pillars Suite is our favorite... Spacious and a wonderful balcony with a view.”
 of 5 bubbles BplusShirlz, 16 Mar 2017 | Read review
“All five rooms are well appointed. It really depends on whether one wishes to face east or west.”
 of 5 bubbles rgsmsn, 26 Feb 2017 | Read review
“Some rooms have balcony.”
 of 5 bubbles 26SteveD, 24 Feb 2017 | Read review
“The Pillars Suite is gorgeous but there are cheaper options!”
 of 5 bubbles Victoria996, 1 Feb 2017 | Read review
“We had the Tauhara Room, double aspect with great views”
 of 5 bubbles 455trevorg, 19 Jan 2017 | Read review
5 of 5