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Hilton Lake Taupo

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Hilton Lake Taupo
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1,945 Reviews from our TripAdvisor Community

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Showing 1,884: English reviews
Auckland Region, New Zealand
Reviewed 6 April 2016

Enjoyed a wonderful weekend here for a relatives wedding. Amazing view, fabulous facilities and wonderful food. Staff were amazing with a very high level of service and helped to make a brilliant and memorable weekend. Rooms were very well appointed and beds very comfortable. Minor thing but the numbering system for rooms was very odd and hard to understand. As...

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Helpful?
1Thank Simon W
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review

Dear Simon W, It was a pleasure to welcoming you and your family to the hotel over the weekend. Thank you for sharing how you found the hotels numbering system. I will open a discussion about this with the team and make modifications where possible. We are thrilled you had an amazing stay with and you found everything up to...

Auckland, New Zealand
Reviewed 5 April 2016

My trip to Taupo was a last minute decision and it turned out to be a great one. From the moment we arrived at reception the staff where friendly yet professional ,welcoming me and acknowledgment of my loyalty membership immediately. The rooms are cosy and nicely appointed,the beds are like sleeping on a cloud.Some hotel facilites include the outdoor hot...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Dean M
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review

Dear Dean M, Many thanks for sharing your fantastic review on TripAdvisor. This time of the year is exquisite. The views and surroundings of changing autumn colours we are experiencing winter approaching is truly beautiful. Our renowned Hilton beds and bedding are an absolute dream and most definitely one of the bonuses of staying at a Hilton Hotel Worldwide. I...

Attadale, Western Australia, Australia
Reviewed 4 April 2016

We were upgraded for a small fee to an amazing room - more like a suite with spacious dining, lounge, balcony and bedroom areas. Modern, clean, great location. Breakfast buffet was comprehensive and the service was attentive. We paid for self parking under the hotel which was very handy to the lifts up to our room - a recommended NZ$15...

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Helpful?
Thank Mal D
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review

Dear Mal D, Thank you for taking the time and posting your fantastic 5 out of 5 review and tip on TripAdvisor about your stay here with us at Hilton Lake Taupo in March. The team and I are delighted you had a fabulous stay and that new internet fibre connection is setting high standard in the area of the...

HAYWARD, United States
Reviewed 4 April 2016

An amazing hotel! Fabulous staff! Stunning surrounding area! Bed was just heavenly! Room layout was perfect. Amenities are top notch! What an awesome time we had! Be sure to explore the surrounding Taupo area! The weather was just perfect during our visit!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Natalie B
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review

Dear Natalie B, Many thanks for your review on TripAdvisor. I am glad you had a wonderful experience staying with us recently. Our Hilton beds are certainly luxurious indeed! It is great to see you found your suite comfortable and had a fantastic time in Taupo altogether. We look forward to welcoming you back again in the future. Kind Regards...

Hong Kong, China
Reviewed 4 April 2016

We spent three nights at this hotel in the course of a two week tour of New Zealand. For the rest of our travels, we stayed at B & B places of fine quality and one other hotel belonging to a different group. Our stay at the Taupo Hilton was the only one that was, to our tastes, less than...

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Thank frank s
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review

Dear frank s, Thank you for posting a review on TripAdvisor advising us of your feedback. It is concerning to see that on this particular occasion you were let down and we did not meet all of your expectations. It is always great to hear honest viewpoints from our guests and I appreciate you taking the time to post your...

Essen, Germany
Reviewed 3 April 2016

The hotel is highly recommended . Very professionally trained staff . Always helpful and friendly . Very well maintained outdoor area with pool . Cafe , restaurants and shops nearby . Always my pleasure. top

Review collected in partnership with Easytobook.com
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Helpful?
Thank Christiane K
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review

Dear Christine K, Thank you for your TripAdvisor review. I appreciate your tremendous feedback, it is pleasing to see that you had a really lovely stay with us and that nothing could be at fault within the hotel and property We look forward to welcoming you back in the future. Kind Regards Annika Worth Hotel Manager

Los Angeles, California
Reviewed 3 April 2016

We recently stayed here while on a driving tour of the North island. We spent three nights here. The service was fantastic, the rooms comfortable, the view fantastic from the hill. We were constantly impressed with the exceptional customer service. My only complaint was that it really was not walkable to town (and we have a very loose definition of...

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Thank Analiese D
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review

Dear Analiese D, It is a delight to read your comments about us here at Hilton Lake Taupo today. That is correct, we are situated 1km away for the edge on Lake Taupo and almost 4km from Taupo Town Centre, following along Lake Terrace. Many guests do enjoy the walk to the town centre from our location. Both our Heritage...

Reviewed 3 April 2016 via mobile

This place is top of its class . Great service , beautiful rooms. Out of all the hotels we have stayed in , this surely is the best and will be back. Nice pools , secure parking and awesome views of the lake. Excellent place to stay . The hotel is also in a good location and debretts swimming baths...

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Thank Psarj
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review

Dear Psarj, "Hilton Lake Taupo - Top of it's class!" What a wonderful 5 out of 5 review to read through this morning - Thank you. The team and I are delighted you had an excellent stay with us. Our amazing on-site restaurant Bistro Lago serves high quality food options with an excellent wine list that can be enjoyed while...

Denver, Colorado
Reviewed 1 April 2016

Great Hilton property overlooking Lake Taupo, easy access to the main lakeside downtown area by car. Excellent Diamond recognition - booked King Hilton Guestroom and received an upgrade to a One Bedroom King Apartment with washer/dryer and full kitchen (booked an off-peak date) Gym was modern and adequate, nice pool and hot tub. Only downside was the breakfast at the...

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Thank hdotk
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review

Dear Howard K, It was our pleasure to welcome you to Hilton Lake Taupo for your stay last month. Diamond members are our most exclusive and we thank you and appreciate your loyalty to the Hilton brand. I have shared your dining experience with the team and we will be making improvements in this area of the hotel. On a...

Perth, Australia
Reviewed 1 April 2016

Ours was an overnight stay, but if travel plans were a little less chaotic, it well deserved a longer stay. The room itself was comfortable and clean; it is the stunning view of Lake Taupo that makes this hotel awesome. WIFI access was painful, but I believe possible if you could be bothered to follow up. Touring all day does...

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Thank shado360
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review

Dear shado360, It was a pleasure having you here with us, and thank you for your review. We are very fortunate that our location has some the of best views of the mountains, Lake Taupo and township. I am excited to share that we have just recently upgraded our internet services with a new fibre connection. We are confident this...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Hilton Lake Taupo, the regions only 5 Star International hotel. From its spectacular vantage point, Hilton Lake Taupo commands magnificent views over New Zealand’s largest lake and beyond. This distinguished hotel offers a wide range of room types (113 rooms total), from Hilton Guest Rooms through to the grand Presidential Suite. For families, groups and those staying a little longer, one to three bedroom apartments offer a convenient new option. Rejuvenate with a round of tennis, or a workout in the fully-equipped gym or enjoy a dip in the naturally heated outdoor pool and spa-pool or relax in the sauna or steam room. Indulge in flagship restaurant and bar, Bistro Lago with an inspired menu created by New Zealand master chef Simon Gault. Be prepared for an extraordinary experience: an outstanding location, a breathtaking panorama, exceptional service, an intimate ambiance and contemporary luxury of the highest standard. ... more   less 

Additional Information about Hilton Lake Taupo

Address: 80-100 Napier Road, Taupo 3330, New Zealand
Region: New Zealand > North Island > Waikato Region > Taupo District > Taupo
Price Range: $158 - $383 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Lake Taupo 5*
Number of rooms: 113
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton EMEA, Booking.com, Hotels.com, Orbitz, Hotwire, Travelocity, Priceline, TripOnline SA and HotelQuickly so you can book your Hilton Lake Taupo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Lake Taupo Hotel Taupo
Terraces Hotel Taupo
Hotel Style:
#2 Business Hotel in Taupo
#4 Luxury Hotel in Taupo
#6 Family Hotel in Taupo
#10 Romantic Hotel in Taupo
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Lake Taupo staff and other travellers.
9 questions
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Questions? Get answers from Hilton Lake Taupo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take a room with view to the lake”
MichaNZ, 14 Apr 2017 | Read review
“back side, higher floor”
MattR224, 9 Apr 2017 | Read review
“We have stayed in various rooms on different levels in the hotel from king room to suite. All well appointed and plenty of space.”
613johnl, 7 Apr 2017 | Read review
“book a top-floor room or suite and always park in the garage”
databasep, 30 Mar 2017 | Read review
“Comfy bed, extra large shower with rain water head and shower at both ends, preferred a room with a balcony etc.”
lynnette2017, 18 Mar 2017 | Read review
5 of 5