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Bay Plaza Hotel

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366 Reviews from our TripAdvisor Community

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Showing 345: English reviews
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Desborough, United Kingdom
Reviewed 2 days ago NEWvia mobile

When we arrived we were told $18:00 for the car park, everything was extra washing machine $2:00 soap$2:0 tumble dryer $2:0 and breakfast we booked cooked but had to wait for them to check, toast fruit juice etc extra, all other place we stayed was inclusive

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Thank David S
Christchurch, New Zealand
Reviewed 3 days ago NEWvia mobile

I had stayed here 2 years ago and appreciated the location. At that time we had a harbour view but the room was musty and tired. This time we got a standard room which I mistakenly thought was what we had last time but faced mt vic instead. The room was very small. It smelt old. The shower surrounds occupied...

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Thank 127jedt
Victoria, Canada
Reviewed 1 week ago

Yes, the location is excellent, but the hotel could use some work. The hallways smell a bit damp, but then you don't spend much time in the hallways and the room seemed fine. The floor of the bathroom seemed rather grungy, as though it could really use a good scrub. But against that, the view from my room over the...

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Thank HowardFreeland
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good evening Howard, Thank you for taking the time to tell us about your experience. I am sorry that your dining experience did not meet your expectations, please allow me to express my sincerest apologies, as we usually receive positive feedback about our restaurant service. We are central city hotel which a great location near all the main tourist attractions,...

Matamata, New Zealand
Reviewed 1 week ago

Pro's: Hotel is in a good central city location for access to Te Papa and the central city. We stayed one night which was comfortable. Hotel is dated and could do with a revamp, but was clean and tidy which suited its purpose for one night. Con's: Reservation attendant was not very helpful. We booked a double room which has...

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Thank Craig H
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good evening, Thank you for your recent feedback. I apologize that not everything was up to the standard required. Yes you did book directly on our website, for a double room (one queen bed) which is the best place to receive the best available rate. We do not have rooms with two single beds, and at the time when you...

Tauranga, New Zealand
Reviewed 2 weeks ago

We booked a room at the Bay Plaza Hotel via lastminute.com, exhausted after a long drive and ferry ride from Christchurch. During our stay we encountered bumbling front desk staff, a very basic hotel room without a working bathroom light and a desolate view of the car park. (NB: We were not told during the online booking process we would...

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1Thank RayLo2017
Nelson-Tasman Region, New Zealand
Reviewed 2 weeks ago

Stayed for night, room was clean and bed very comfortable. Older hotel but close to all the sites including TePapa and waterfront boardwalk. Staff were helpful and off-street, locked at night parking available.

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Thank kimz120
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodation. We appreciate your nice comment regarding our rooms and for finding our location to be convenient. We have a great team at the Bay Plaza Hotel and we all look forward to welcoming you back when you...

Roswell, Georgia
Reviewed 2 weeks ago

This hotel is extremely convenient to downtown, Oriental Bay and the beach. It may be a bit old, but it's very clean and the beds are very comfortable. What more could you ask for? The staff is very helpful and friendly as well. You can walk anywhere you need to go, Te Papa Museum, bars, restaurants, Cuba Street, Mount Victoria,...

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Thank Karen W
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good evening Karen, Thank you for the 5/5 star review! We're very happy to hear you enjoyed you stay, and that you would stay again! Yes we are an affordable hotel in the best location in the city!! The team at the Bay Plaza always looks forward to welcoming back our loyal customers. Regards Eileen

Reviewed 2 weeks ago via mobile

We stayed here for an event nearby and the only thing really going for this hotel is it's location albeit a noisy one with 24 hour road noise and no double glazing . Rooms tidy but are dated and no aircon at all. Tiny shower and bathroom . Overall the hotel is very dated and overpriced for what it is...

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1Thank CatWoodley
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good evening, Thanks for leaving your feedback, I am sorry to hear that we were not the style of accommodation you were looking for. I apologize that not everything was up to the standard required. I will certainly be reviewing your comments with the management team, to see how we can improve our guest experiences. We are proud of our...

London, United Kingdom
Reviewed 2 weeks ago

The hotel seemed in need of a good makeover, and the restaurant staff were disinterested. We had a suite on the 11th floor and the windows leaked and left a puddle on the floor. No air con so we had to use a fan overnight which was noisy. Not an ideal stay to say the least.

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Thank Alan P
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good evening Alan, Thank you for your recent feedback on Tripadvisor. Firstly i would like to apologise that the level of service was not up to your expectations. We are an affordable hotel, with great views across the city and harbour, within easy walking distance to all the city attractions. We trust this experience did not mar the rest of...

Waikato
Reviewed 3 weeks ago

The hotel is in a good location for Courtney place, Te Papa & Oriental bay. The hotel is not new, but the room we got was clean, the carpets & furnishings were in good condition and it was very clean. The bathroom shows its age, but again very clean - just old. There is no air con, but you don't...

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Thank R_and_D_NZ
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon, Great to see you enjoyed your return visit to Bay Plaza Hotel. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our rooms and for finding our location to be convenient. We look forward to welcoming you back to Bay Plaza Hotel when you next...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
Services
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located on Wellington's exclusive Oriental Parade, the Bay Plaza Hotel is affordable quality accommodation offering harbour and city views in perfect proximity to the Capital's vibrant city centre and superb leisure activities to experience and explore. Te Papa Museum and Courtenay Place 2/5 minutes walk from the hotel. ... more   less 

Additional Information about Bay Plaza Hotel

Address: 40 Oriental Parade | PO Box 9470, Wellington 6141, New Zealand
Region: New Zealand > North Island > Greater Wellington > Wellington
Price Range: $124 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Bay Plaza Hotel 3.5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Bay Plaza Wellington
Wellington Bay Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Bay Plaza Hotel staff and other travellers.
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Palmerston North, Manawatu-Wanganui, New Zealand
4 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a highest floor, away from the elevator.”
 of 5 bubbles kimz120, 6 Mar 2017 | Read review
“We had an 11th floor suite and the windows leaked”
 of 5 bubbles AlanP943, 5 Mar 2017 | Read review
“Avoid rooms on the side of the hotel as these are directly above the clattery and droning kitchen air vents”
 of 5 bubbles DebbieD878, 27 Feb 2017 | Read review
“Request rooms in another hotel.”
 of 5 bubbles 112JamesB112, 26 Feb 2017 | Read review
“Upper floors on the south side have good views of the bay.”
 of 5 bubbles ebinde, 25 Feb 2017 | Read review
5 of 5