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Mercure Wellington Central City Hotel and Apartments

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Traveller (100)
Room & Suite (50)
Dining (4)
Overview
  • Excellent14%
  • Very good40%
  • Average29%
  • Poor12%
  • Terrible5%
Travellers talk about
Free Wifi
Non-Smoking Hotel
Suites
Kitchenette
Multilingual Staff
Wheelchair Access
Laundry Service
4 Star Hotel
All hotel details
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Reviews (587)
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575 results
Traveller rating
81
219
171
69
35
Traveller type
Time of year
LanguageEnglish
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81
219
171
69
35
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All reviewssister hotelgreat locationone bedroom apartmentcentral cityabel tasmanshort stayte papasmall kitchenetteeasy walkan upgradehandy locationwould stay againcar parkingharbourtoasterheatingcafes
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1 - 5 of 575 reviews
Reviewed 2 weeks ago via mobile

I stayed at the Mercure Wellington appartments when travelling for work. Normally we stay else where but this week everywhere was booked. I was pleasantly surprised and for the cost it’s a great tidy wee spot. Especially when you just need a place to sleep....More

Thank Camille S
Response from MWCCHA, Manager at Mercure Wellington Central City Hotel and ApartmentsResponded 1 week ago

Dear Camille, Thank you for promoting our hotel on Trip Advisor. I am glad that you enjoyed your stay and were looked after by our friendly team. Thank you for telling us that you will return, we will look forward to your next stay. Kind...More

Reviewed 4 weeks ago via mobile

Stayed here for a few nights and while it was an ok stay, there are a few things which require some maintenance. Some poor workmanship to fix previous errors have resulted in plasters chipping and falling onto the floor, plumbing banging and creaking within the...More

Thank coltrain01
Response from MWCCHA, Manager at Mercure Wellington Central City Hotel and ApartmentsResponded 2 weeks ago

Dear Coltrain01, Thank you for sharing your experience. I am pleased that you enjoyed the hotel's central location. I have taken note of your comment regarding maintenance & general upkeep and will work on this. Thank you again for writing, your feedback does make a...More

Reviewed 6 March 2018 via mobile

Yikes! Has to be one of the worst hotels I’ve stayed at. Check in is at 2pm they said my room wasn’t ready, and they would call me to let me know when it was. I left my luggage there and wandered for about 30...More

Thank Erin P
Response from MWCCHA, Manager at Mercure Wellington Central City Hotel and ApartmentsResponded 4 weeks ago

Dear Erin, Thank for sharing your experience. I am sorry to read that your experience did not meet your expectations, let me express my sincere apologies. We are have a refurbishment plan in place and based on guest comments, we are looking into a possibility...More

Reviewed 3 March 2018 via mobile

Great location but the central city noises are an issue when trying to relax or sleep. Well appointed rooms but very limited Sky TV channels are disappointingly intermittent wi-fi. Good for a boozy weekend away with some mates ... but the drawbacks mean I wouldn’t...More

Thank spraggbj
Response from MWCCHA, Manager at Mercure Wellington Central City Hotel and ApartmentsResponded 7 March 2018

Dear spraggbj, Thank you for sharing your views on Trip Advisor. I am pleased that you found our location very convenient. Based on guest feedback we are looking into options to improve the sound-proofing in the rooms. A possibility may be air-conditioning so the windows...More

Reviewed 24 February 2018 via mobile

I stayed only because every other major hotel in Wellington was full. As a business traveler I stay in a range of hotels all over the world and generally choose brands like Accor hotels because they have standards. This property was an exception- one of...More

1  Thank MRPAX1
Response from MWCCHA, Manager at Mercure Wellington Central City Hotel and ApartmentsResponded 28 February 2018

Dear MRPAX1, Thank you for sharing your experience regarding your stay on Trip Advisor. I am sorry to read that your experience did not meet your expectations, let me express my sincere apologies. We have also received a similar feedback via AccorHotels guest relations. As...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Laundry Service
Multilingual Staff
Room amenities
Microwave
Refrigerator in room
Details
Price range
US$91 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Luxury Hotel in Wellington
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
US$91 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Luxury Hotel in Wellington
Room types
Suites, Kitchenette, Non-Smoking Rooms
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Traveller (100)
Room & Suite (50)
Dining (4)
Questions & Answers
Ask a question
CCleChat
14 January 2018|
AnswerShow all 6 answers
Response from Patrina W | Reviewed this property |
We found and booked the apartment through general booking site (not through Accor). What we found and booked for was what we got so we were happy with accomodation.
1
Vote
Wish_t0_travel_m0re
30 September 2016|
AnswerShow all 8 answers
Response from Phil J | Reviewed this property |
no
0
Votes
tessalee
26 February 2016|
AnswerShow all 3 answers
Response from Peter D | Reviewed this property |
Hi Tessa Lee, we stayed in a one bedder - great view. Like mousey84 we got free Wi-Fi as Accor members, but we didn't have a car so can't help re parking.
0
Votes
Room Tips
"Ring the hotel direct rather than just book online. They sometimes offer the same deal"
Read review
"Only 1 bathroom for 2 bedrooms - difficult for 2 couples ..."
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"higher floors might have less noise from bar, but might not avoid the wind sound."
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"Note windows whistle when it’s windy, which is most of the time in windy Wellington"
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