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James Cook Hotel Grand Chancellor

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James Cook Hotel Grand Chancellor
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2,340 Reviews from our TripAdvisor Community

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Showing 2,299: English reviews
Waikato
1 review
Reviewed yesterday NEW

A great hotel, centrally located for business meetings and shopping (time and budget permitting), good facilities and best of all excellent customer service can be expected from all staff. A definite must stay!

Review collected in partnership with this hotel

Helpful?
Thank rangimahorar
Auckland, New Zealand
1 review
Reviewed 2 days ago NEW

My stay was neither poor nor excellent. I was shocked at checkin to be charged a room bond of $100per night. I was staying 4nighys and that was a substantial amount of money for me (given I was already paying for my stay in full).

Review collected in partnership with this hotel

Helpful?
Thank LMULO
Palmerston North, New Zealand
1 review
Reviewed 2 days ago NEW

It was a last minute booking and we are so happy the mystery hotel was yours. Fantastic room with a separate bed for our little one. With the price we paid, we didn't think that would be possible. Beds were very comfortable and then the next day our little boy was able to eat brekky at the buffet for free... More 

Review collected in partnership with this hotel

Helpful?
Thank 533aninac
Auckland Region, New Zealand
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW

Everything was easy. Staff real nice. Coffee shop lovely. A little tired but nothing really to complain about. Hotel has been structurally strengthened to cope with earthquakes. Great location. Don't order room service breakfast!

Review collected in partnership with this hotel

Helpful?
Thank Darlowsinnz
Gisborne
1 review
Reviewed 3 days ago NEW

I was not informed that the Club Room floor which we initially book held special benefits and services i.e. free breakfast, bar and other deals. Had I known this I would have utilised the services which I had paid for!

Review collected in partnership with this hotel

Helpful?
Thank leeb780683
Perth, Australia
1 review
Reviewed 3 days ago NEW

Great place to stay with great views of the harbour . I wanted to stretch my legs and was so close to everything I wanted to do on the Quay. Wellington and a fabulous city on a calm day and James Cook is about the best place to see this

Review collected in partnership with this hotel

Helpful?
Thank A1053FTanned
Bay Of Plenty
1 review
Reviewed 3 days ago NEW

Great location, great facilities, great staff - excellent all round value! A very relaxed and pleasant stay, valet parking such a bonus and the location is great especially with lift access to Lambton Quay.

Review collected in partnership with this hotel

Helpful?
Thank jeanfI2411ZH
Kettering, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

Good place to stay but in-room wifi has been an issue for years and continues to be so. It is often difficult to pick up in the rooms, and you are required to pay for more that just limited downloads. It should be a free service in this day and age. Otherwise all oother services are good. The hotel is... More 

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Helpful?
Thank Barry B
Manawatu
2 reviews
Reviewed 4 days ago NEW

The James Cook Hotel Grand Chancellor is my accommodation of choice when in Wellington. The location is superb and the defining feature is the people. The staff at the James Cook are helpful, friendly and approachable.

Review collected in partnership with this hotel

Helpful?
Thank Wendy N
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 days ago NEW via mobile

Basically it is just not value for money at this place. Doors are not very sound proof and i can hear the room attendants talking outside in the middle of the day. There was no showering cubicle in my room so had to shower had to shower in the bathtub, which i felt was a safety hazard for elderly folks... More 

Helpful?
Thank lai l

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The James Cook Hotel Grand Chancellor is located in the heart of Wellington City and features a unique thoroughfare between the leading retail district of Lambton Quay and business hub of The Terrace. The hotel features 268 accommodation rooms, two restaurants and bars, and a complimentary in-house gymnasium. High-speed internet connectivity is available throughout the hotel and the exclusive 26th floor Club Lounge offers the pinnacle of executive comfort with complimentary full buffet breakfasts, evening bar service and a business centre with spectacular harbour views. For meetings and events, the Hotel has a diverse selection of eight meeting and conference rooms, catering for up to 350 delegates. The entire conference floor and Whitby's Restaurant can also be utilised for large events and tradeshows for up to 600 guests. The hotel offers fresh, modern facilities along with a state of the art sound system. The dedicated Functions team are on hand to provide advice, information and ideas along with professional and friendly assistance. Experience the highest standards of service at Wellington's definitive accommodation and conference venue; the James Cook Hotel Grand Chancellor. ... more   less 

Additional Information about James Cook Hotel Grand Chancellor

Address: 147 The Terrace, Wellington 6011, New Zealand
Region: New Zealand > North Island > Greater Wellington > Wellington
Price Range: $143 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — James Cook Hotel Grand Chancellor 4.5*
Number of rooms: 268
Reservation Options:
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Also Known As:
James Cook Wellington
Hotel Style:
#9 Business Hotel in Wellington
#10 Family Hotel in Wellington
#14 Luxury Hotel in Wellington
#16 Romantic Hotel in Wellington
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Questions & Answers

Here's what travellers have asked, with answers from James Cook Hotel Grand Chancellor staff and other travellers.
14 questions
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Questions? Get answers from James Cook Hotel Grand Chancellor staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No street noise at level 25.”
 of 5 bubbles KiwiPeachy, 15 Nov 2016 | Read review
“Perhaps a lower one nearer reception if you need in room internet as we had a higher floor and it was sparse to say the least !”
 of 5 bubbles Brandylady, 15 Nov 2016 | Read review
“Had a high floor, so that helped with traffic noise”
 of 5 bubbles HollyHants, 8 Nov 2016 | Read review
“The 23rd floor was very comfortable and quiet.”
 of 5 bubbles 745mareem, 31 Oct 2016 | Read review
“Stay as high as possible as there is a lot of street noise.”
 of 5 bubbles Susann206, 31 Oct 2016 | Read review
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