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25/12/2017 26/12/2017
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    Grand Mercure Wellington

    345 The Terrace, Wellington 6001, New Zealand
    011 64 4-887 1189
    Hotel website
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    25/12/2017 26/12/2017
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    Traveller (29)
    Room & Suite (26)
    Dining (9)
    • Excellent53%
    • Very good26%
    • Average13%
    • Poor6%
    • Terrible2%
    Travellers talk about
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Family Rooms
    Fitness centre
    Facilities for Disabled Guests
    Business Centre
    Dry Cleaning
    3.5 Star Hotel
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    25 Dec26 Dec
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (103)
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    1 - 5 of 98 reviews

    Reviewed 5 days ago

    The hotel was very nice and the people were very friendly and helpful. Room was very small but modern and clean. Was just what we needed for the 1 night we were staying but wouldn't want to stay too long as there is no room....More

    Review collected in partnership with Accorhotels.com
    Thank Wealle
    Response from JadeStunden, Manager at Grand Mercure WellingtonResponded 4 days ago

    Kia Ora Wealle I am so glad to hear you found our hotel nice and our team friendly. I am sorry though that you found the room hot, we definitely do have air conditioning in all rooms so if this was not working I hope...More

    Hotel's Favourite
    Reviewed 9 October 2017

    Stayed Executive Suite: Was a very good and welcoming stay, plenty of space and the furnishings were comfortable. Although not high luxury it had a very new look and pleasant style to it. Pros: Spacious and comfortable, good service, good value for money. 15 walk...More

    1  Thank Andrew_888_K
    Response from Fr0ntOfficeManager, Front Office Manager at Grand Mercure WellingtonResponded 16 October 2017

    Kia Ora Andrew_888_K, Thank you for sharing your experience regarding your recent stay on TripAdvisor. I am glad that you enjoyed our King Suite, it indeed is spacious with great views of the city and the harbour beyond. We are looking into your feedback regarding...More

    Reviewed 1 week ago via mobile

    Welly is often a tricky city to find accommodation in a handy location and what you think is very close in may not actually be so. The Grand Mercure is a revamped hotel...I can recall staying in this building ten years ago but can't recall...More

    Thank Old V
    Response from JadeStunden, Manager at Grand Mercure WellingtonResponded 4 days ago

    So pleased you enjoyed your stay with us Old V. I hope you will return however we are pleased to say our sister hotel Novotel has direct access onto Lambton Quay should you wish to try them next time. Thanks for the review Warm regards...More

    Reviewed 1 week ago

    From ordinary to very, very nice. Much bigger and nicer bar area (a bit pricey). You might even be forgiven if you thought you were near a Sofitel, without the French pleasantries. The Restaurant has one of the nicest views of Wellington compared to some...More

    Thank Allanh50
    Response from JadeStunden, Manager at Grand Mercure WellingtonResponded 4 days ago

    Kia Ora Allanh50 Thank you for taking the time to share your feedback with us, it was lovely to read you had a great stay and enjoyed our new hotel. Lucky you were here with us for the quake as we are proud to be...More

    Reviewed 1 week ago via mobile

    I was warmly welcomed to this hotel for a 2 night stay by very attentive staff - particularly Hiro-san who gave me a very comprehensive tour is the hotel’s facilities. Apparently the hotel has been recently renovated and the attention to detail was excellent. My...More

    Thank Robyn W
    Response from JadeStunden, Manager at Grand Mercure WellingtonResponded 4 days ago

    Kia Ora Robyn, I was so pleased to read your review about your stay and also my dear colleague Hiro. Thank you so much for taking the time to share your feedback with us so that we can recognise our team members I look forward...More

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    Awards & Recognition
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Pool
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Indoor pool
    • Pool
    • Price range
    • US$101 - US$197 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 114
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Agoda, Hotwire, Travelocity, Orbitz, HotelsforEveryone, Cancelon, HotelQuickly and TripOnline SA so you can book your Grand Mercure Wellington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • North Island >
    • Greater Wellington >
    • Wellington
    • Also Known As
    • Mercure Wellington Hotel Wellington ,
    • Accor Wellington
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    Traveller (29)
    Room & Suite (26)
    Dining (9)
    Hotel & Grounds (26)
    Bathroom (4)
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    1.19 km away
    Copthorne Hotel Wellington Oriental Bay
    1,571 reviews
    1.52 km away
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    25 August 2017|
    AnswerShow all 8 answers
    Response from kiwisteve1 | Reviewed this property |
    It's not very close to the inner city. Maybe a 10 - 15 minute walk downhill. There are some steep streets to walk up getting back to the hotel. In saying this, the hotel has quite good views.
    Room Tips
    "Dont go top floor"
    Read review
    "Ask for a higher floor (reception is on 5 at street level so go higher than that)"
    Read review
    "Get a room w/ a view - NOTE: reception is on the 5th floor"
    Read review
    "my room was on 8th floor, heavy dark curtains ensured dark room, and very quiet. Large TV with all NZ Sky..."
    Read review
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