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West Plaza Hotel

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Traveller (44)
Room & Suite (22)
Dining (7)
Overview
  • Excellent14%
  • Very good47%
  • Average30%
  • Poor5%
  • Terrible4%
Travellers talk about
“te papa”(52 reviews)
“great location”(75 reviews)
AMENITIES
Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star accommodation
All hotel details
Additional information
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (526)
There are newer reviews for West Plaza Hotel
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489 results
Traveller rating
73
221
146
29
20
Traveller type
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LanguageEnglish
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73
221
146
29
20
Show reviews that mention
All reviewste papamichael fowler centregreat locationwakefield stshower curtaincentral locationcar parkrubbish trucksthe hotel is cleanacross the roadbreakfast was includedbed was comfortablewater frontcuba stwould stay here againinner cityone night stay
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101 - 105 of 489 reviews
Reviewed 20 February 2017

Close to the ever popular Cuba St, harbour area, museum & cable car plus huge choice of shops all in walking distance. Good facilities, everything you need in a hotel room. Only negative was a) I purchased a bottle of craft beer that tasted awful...More

1  Thank Tony R
Response from WestPlazaNZ, General Manager at West Plaza HotelResponded 22 February 2017

Thanks for your feedback, I have passed your comments regarding the craft beer onto the Restaurant Manager to further investigate. On check in we provide 800mb of complimentary Wi-Fi, most of our guests find this satisfactory for a 24 hour stay. After this amount is...More

Reviewed 20 February 2017

Pretty average room TBH small looking onto a car park building, nothing special at all... Although the upside is you can get a great breakfast there, the order system sucks though, upon entering the restaurant you were expecting to place your order before sitting downMore

Thank awondering
Response from WestPlazaNZ, General Manager at West Plaza HotelResponded 22 February 2017

Thanks for your feedback, it’s good to hear that you enjoyed your breakfast. We are a mid-range value for money accommodation option situated in the heart of Wellington CBD and we are sorry we were not the style of hotel you were looking for. I...More

Reviewed 14 February 2017 via mobile

The old furniture and carpets in the room could use some renewals but room was big the hotel is very well located. Friendly staff, pretty good breakfast even though there was 3 staff members for the breakfast and some stuff didn't get replenished. Paid parking...More

Thank Dimas21
Response from WestPlazaNZ, General Manager at West Plaza HotelResponded 16 February 2017

Thanks for your feedback, it’s good to hear that you enjoyed the location of the hotel and that the staff were friendly and helpful. We are a mid-range value for money accommodation option situated in the heart if Wellington city. We appreciate you leaving your...More

Reviewed 14 February 2017

We stayed in the apartment at the West Plaza for three days. We phoned the direct and booked and found we got a very good deal . The apartment had two rooms a small kitchen with a microwave , toaster,everything you needed one bathroom and...More

Thank Rachelann08
Response from WestPlazaNZ, General Manager at West Plaza HotelResponded 16 February 2017

Thanks for your feedback, it’s good to hear that you enjoyed your stay with us and that the staff were friendly and helpful. We appreciate you leaving your positive comments about the hotel and Wellington city and hope to see you again. Thanks again. Regards,...More

Reviewed 5 February 2017 via mobile

We stayed for 1 night and it was ok. The room was a bit tired looking, not nearly as nice as the reception area. The bed was stupidly soft which meant it was difficult to sleep on. The shower head (not adjustable height) is far...More

Thank El_Fluffy_Bunny
Response from WestPlazaNZ, General Manager at West Plaza HotelResponded 7 February 2017

Thanks for your feedback, I am sorry to hear that you did not enjoy your stay at the hotel and that we were not the style of hotel you were looking for. We have recently replaced all the mattresses throughout the hotel so I was...More

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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$82 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Luxury Hotel in Wellington
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$82 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Luxury Hotel in Wellington
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (44)
Room & Suite (22)
Dining (7)
Questions & Answers
Ask a question
jayvee165
7 May 2017|
Answer
Response from WestPlazaNZ | Property representative |
Hello, We are extremely close to the Opera House. It is a 5 minute walk away. Regards, West Plaza Hotel
0
Votes
jameseC1234KE
11 August 2016|
Answer
Response from WestPlazaNZ | Property representative |
Hello, It is possible to sort out an evening check-in as we have someone on reception 24 hours a day. When you make your booking with our reservations team, please advise what time you will be arriving at the hotel so we... More
0
Votes
Obreezer
14 April 2016|
AnswerShow all 4 answers
Response from WestPlazaNZ | Property representative |
Hello, Yes we do have portacots available, there is an extra charge of $10 per night. Regards, West Plaza Hotel
1
Vote
Room Tips
"it is ok if you only want a bed to sleep in not a hotel for long term stays"
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"ask for a room away from the stairwell"
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"Anywhere but the 5th floor due to fan noise"
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"Best avoided!"
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