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Gilmer Apartment Hotel

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332 Reviews from our TripAdvisor Community

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Showing 313: English reviews
Mogadishu, Somalia
Reviewed 25 January 2017 via mobile

With a midnight arrival it was a pleasure to access the apartment hassle free and settle down for some rest after a long travel day. The apartment was immaculate with a high standard of all round service.

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Helpful?
Thank BarryGE
natashap350, General Manager at Gilmer Apartment Hotel, responded to this review

Thank you for taking the time to review your stay with us. I really appreciate your positive feedback. We look forward to hosting you again soon. Kind regards, Natasha Pennell

Reviewed 20 January 2017 via mobile

Stayed here for a night before catching the ferry to South Island. Nothing wrong with it, hot shower, working kitchenette, central location, good wifi, adequate value for money. 24 hours access. But as it is an apartment block, it all felt a bit soulless.

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Helpful?
Thank Francis S
natashap350, General Manager at Gilmer Apartment Hotel, responded to this review

Thanks for taking the time to review your stay with us. I appreciate your comments about our central location and being value for money. Kind regards, Natasha Pennell

Sydney, Australia
Reviewed 16 January 2017 via mobile

We had a one night stay at Gilmer Apartments and had a pleasant stay. It is out of the way slightly, but the directions provided in the email were very good and we didn't get lost at all! However lugging your bags up through the shortcut from the Main Street was a mission! Reception staff were very helpful and lovely,...

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Helpful?
Thank Sonja M
Management response:

Thank you for taking the time to review your stay with us. We really appreciate your comments about our very helpful reception staff its wonderful to receive feedback on our customer service. We look forward to hosting you again soon. Kind regards, Natasha Pennell

Melbourne, Australia
Reviewed 10 January 2017

Amazing experience at Gilmer Apartment Hotel! The accommodation was great. Well-equipped kitchen. Comfortable bed. Cozy and clean bathroom. Perfect location. It's very easy and convenient to explore Wellington on foot.

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Helpful?
Thank eldwinanderson
Management response:

Thank you for your wonderful review! I'm so pleased with the title 'best hotel ever' this is what we strive for. We look forward to welcoming you back again soon. Kind regards, Natasha Pennell

Adelaide, Australia
Reviewed 30 December 2016

The location was good for us. Check-in was smooth with lots of information regarding the local area. A neat shortcut to Lambton Quay was highlighted, and we found it very useful. We booked the car park in advance. It's outdoors next to the apartment and there's limited spaces available. It's nice to have a washing machine/dryer in the room.

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Helpful?
Thank KJules123
GilmerGM, General Manager at Gilmer Apartment Hotel, responded to this review

Thank you for taking the time to review your stay with us. We really appreciate your feedback about the smooth check in process and I'm pleased to hear the information we provide was helpful. We look forward to hosting you again soon. Kind regards, Natasha Pennell

Australia
Reviewed 30 December 2016

This place was fine for an overnight stay, clean and modern with a fairly good location. $20 for parking at the hotel seemed a bit much so we opted for $6 overnight parking in the private car park next door. It didn't seem like you could get any free parking in the city (apart from public holidays). The customer service...

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Helpful?
Thank Napen01
GilmerGM, General Manager at Gilmer Apartment Hotel, responded to this review

Thank you for taking the time to review your stay and for your feedback. We really appreciate customer feedback both good and bad as this gives us the opportunity to constantly improve our services. I'm sorry that your experience fell short of both yours and our customer service expectations. We have discussed your feedback at our most recent team meeting,...

Bethesda, Maryland
Reviewed 29 December 2016

We stayed there for a couple of nights and were very satisfied. Large rooms, comfortable beds, free wifi and good location, just a couple of blocks from Queen's Wharf. We arrived late from the ferry and easily found our keys. The service was excellent and stayed a little late so that we could be sure to get our taxi to...

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Helpful?
Thank 102mauricea
GilmerGM, General Manager at Gilmer Apartment Hotel, responded to this review

Thank you for taking the time to review your stay. We appreciate your positive comments about our excellent service and location. We look forward to hosting you again soon. Kind regards, Natasha Pennell

Auckland, New Zealand
Reviewed 29 December 2016 via mobile

Stayed here for a few nights. Hotel is neat & tidy. Rooms are fairly small but ok. Good Free wifi, in room kitchen facilities and laundry. Best thing is the location. Quick access to Lambton Quay and you are right in the middle of the city and can walk to most things. Would definitely consider staying here again

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Helpful?
Thank Grey999
GilmerGM, General Manager at Gilmer Apartment Hotel, responded to this review

Thank you for taking the time to review your stay. We appreciate your positive comments about our facilities and location. We look forward to hosting you again soon. Kind regards, Natasha Pennell

Auckland Region, New Zealand
Reviewed 29 December 2016 via mobile

We stayed 3 nights here around the Christmas. The price is very reasonable and the room is super clean and tidy. The cleaners have done an excellent job of keeping everything clean and tidy in the apartment. The receptionists and cleaners are very friendly and helpful. Excellent and quiet location. Highly recommended to all. We will definitely come back and...

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Helpful?
Thank GraceLH123
GilmerGM, General Manager at Gilmer Apartment Hotel, responded to this review

Thank you for taking the time to review your stay with us. We appreciate your positive comments about our friendly and helpful staff. We look forward to hosting you again soon. Kind regards, Natasha Pennell

Wellington, New Zealand
Reviewed 12 December 2016

My friend and I stayed in a one bedroom, two bedded apartment and it was fabulous. The beds and pillows were very comfortable. The apartment had everything you need and the staff very efficient and friendly, I would highly recommend this establishment for either a night or a few night stay.

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Helpful?
Thank dbt1967
Management response:

Thank you so much for your wonderful feedback, we really appreciate your comments. We look forward to seeing you next time you visit out vibrant capital. Kind regards, Natasha Pennell

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Multilingual Staff
Official Description (provided by the hotel)
AS OF 31st JANUARY 2017 Gilmer Apartment Hotel is under new management I'd like to thank all our guests for their wonderful feedback and repeat business during my past 6 years as General Manager and a special thanks to our amazing staff. The hotel is in safe hands with Aimee Jeffrey being appointed as the new General Manager. Thanks again! kind regards, Natasha Pennell Located in the heart of Wellington's vibrant CBD, Gilmer Apartment Hotel is the perfect place to stay a night, a month or even a year!Gilmer offers guests who book direct access to the exclusive Habit Health and Fitness club which boasts a spa, sauna, steam room, salt water pool and excellent gym facilities(located a short walk away) . All guests have access to UNLIMITED FREE WIFI. ... more   less 

Additional Information about Gilmer Apartment Hotel

Address: 10 Gilmer Terrace | Te Aro, Wellington 6011, New Zealand (Formerly Gilmer Serviced Apartments)
Region: New Zealand > North Island > Greater Wellington > Wellington
Price Range: $125 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Gilmer Apartment Hotel 3.5*
Number of rooms: 62
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Also Known As:
Gilmer Serviced Apartments Hotel Wellington
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Questions & Answers

Here's what travellers have asked, with answers from Gilmer Apartment Hotel staff and other travellers.
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Questions? Get answers from Gilmer Apartment Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Maybe a higher level floor as lowest level is access to lift to upper floors and possibly noisier?”
 of 5 bubbles 173joannet, 26 Mar 2017 | Read review
“Try to find one without wind noise.”
 of 5 bubbles MikeD602014, 21 Mar 2017 | Read review
“Make sure you ask in advance for short cut directions to the Gilmer via the James Cook Building elevator.”
 of 5 bubbles 535juliel, 20 Mar 2017 | Read review
“If you are a couple, request at least a Queen - the double beds are real doubles. Make sure you request a carpark if needed.”
 of 5 bubbles kiwi2010uk, 13 Mar 2017 | Read review
“Room 214 or corner room was good but no real views or balconies in any of the rooms”
 of 5 bubbles AngelaS71, 26 Feb 2017 | Read review
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