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Gilmer Apartment Hotel

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Gilmer Apartment Hotel
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317 Reviews from our TripAdvisor Community

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Showing 301: English reviews
New Zealand
Reviewed 26 March 2016

I've stayed at this hotel a number of times now but had not stayed for at least 6 months prior to my latest stay. The staff remain excellent and the housekeeping is very good. I like the location and the decor/set up of the rooms. A few things were better eg the grey make up towels are a great addition...

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Helpful?
Thank Vicki P
GilmerGM, General Manager at Gilmer Apartment Hotel, responded to this review

Thank you for your positive feedback regarding our helpful staff we really appreciated it. Thanks also for bringing to our attention the maintenance issues. we are in the process of upgrading to led lighting in all apartments, it would have been helpful to notify us while you were here that the lights had blown as we would never check a...

Somerset, United Kingdom
Reviewed 25 March 2016

Pretty central once you understand the bizzarre route into town..........through a car park and down one floor in the lift!! Room was adequate with all required features. It was a little small, but not so it was inadequate. It was clean, tidy and comfortable. Hotel staff were very helpful, particularly as I left my smartphone in my room and they...

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Helpful?
Thank Gary M
Management response:

Thank you for taking the time to review your stay. We appreciate you comments especially about our friendly staff and hope to see you back again soon. Kind regards, Natasha Pennell

Couhe, France
Reviewed 15 March 2016

Very noisy vehicle delivery access outside our window. Rubbish bin collections commenced before 5am extremely noisy. Hotel room getting tired. Silicone beading dropping off on the shower floor. 48 hours after departure they have still have my $100 eftpos bond on hold. It is close to the city and ideal for walking into the main parts of Wellington. But. check...

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Helpful?
Thank sublaloge
GilmerGM, General Manager at Gilmer Apartment Hotel, responded to this review

Thank you for your feedback. I'm sorry your experience fell short of your expectations, I've been in touch with the manager of the neighboring hotel which has the bins that were emptied unusually early. This shouldn't be a problem for future guests. Regarding the preauthorization, we release the hold immediately upon departure it is then up to your bank to...

Walsall
Reviewed 13 March 2016

Noisy room onto a car park and woken up by bin lorry. A very central location and very good value for a city centre room. Very useful washing machine in the room. Room was a little cramped. Staff were very friendly

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Helpful?
Thank Kevin H
GilmerGM, General Manager at Gilmer Apartment Hotel, responded to this review

Thank you for taking the time to review your stay. I appreciate your comments about our friendly staff and our exceptional value. I've been in touch with the hotel manager from our neighboring building and have assurance that the bins will be emptied during the day from now on so the noise shouldn't be a problem for future guests. We...

Reviewed 10 March 2016

Better value than a hotel dollar wise and so much bigger than a hotel room. Nice to have a lounge area, kitchenette and a washing machine/drier. Location is good and only a short stroll to the main streets and attractions. Very friendly and informative staff. Great place to stay

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Helpful?
Thank Daniel S
GilmerGM, General Manager at Gilmer Apartment Hotel, responded to this review

Thank you for taking the time to review your stay with us. I'm pleased to hear you enjoyed our in room facilities and appreciated our friendly and informative staff. We look forward to having you back to stay again soon. Kind regards, Natasha Pennell

Canberra
Reviewed 10 March 2016 via mobile

A good basic hotel at a great price. It's down an awkward back street, but on arrival you get a handy brochure with photos to show you the way without all the steps. A decent size room with mini kitchen, washing machine and a few nice touches like ear plugs and makeup removal pads. Staff were friendly - although house...

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Helpful?
Thank kaughtknee
Management response:

Thank you for taking the time to review your stay. We appreciate your feedback about our room amenities and friendly staff. We look forward to hosting you again soon. Kind regards, Natasha Pennell

london
Reviewed 5 March 2016

The hotel is centrally located and clean , well-equipped ( inc, dvd player, washing machine, stereo) We spent 2 night and we had no issues .The only things the room was really hot there was only a small fan instead of an aircon. well recommended

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Helpful?
Thank pelen23
Management response:

Thank you for reviewing your stay with us. We appreciate your comments and hope to see you back again soon. Kind regards, Natasha Pennell

Auckland Region, New Zealand
Reviewed 4 March 2016

We had a deluxe studio room on the 3rd floor. Centrally located and comfortable I'd fully recommend the hotel. The manager was particularly efficient and helpful, in fact very welcoming and nothing was too much trouble.

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Helpful?
Thank karori12
Management response:

Thank you for taking the time to review your stay with us. I really appreciate your comments about me personally. We look forward to hosting you again soon. Kind regards, Natasha Pennell

London, United Kingdom
Reviewed 1 March 2016 via mobile

We stayed here for 2 nights. The check in staff were friendly especially when I checked out and complained that our room hasn't been cleaned. This was taken seriously and I got an apology. Location was a little further away from the action than we realised and it is annoying having to pay extra to park. Liked the washing machine...

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Helpful?
Thank H L
Management response:

Thank you for taking the time to review your stay with us. I really appreciate you comments about our friendly staff. I'm really sorry your experience fell short of expectations, from time to time we make mistakes and I'm sorry your stay was affected. Thank you for your understanding and we do hope you try us again next time you...

Kent
Reviewed 29 February 2016 via mobile

We stayed here for 1 night before catching the bluebridge ferry the next morning. The room was clean, spacious and nicely decorated. It was prefect and I would have stayed longer if I had more time. Free WiFi was a great bonus for us, as we were travelling it helped us to plan our trip and stay in touch with...

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Helpful?
Thank treasure_ir3land
Management response:

Thank you for taking the time to review your stay with us. We appreciate your positive comments and I'm happy to hear you enjoyed our free of charge unlimited wifi available to all guests. We look forward to seeing you back again soon. Kind regards, Natasha Pennell

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
AS OF 31st JANUARY 2017 Gilmer Apartment Hotel is under new management I'd like to thank all our guests for their wonderful feedback and repeat business during my past 6 years as General Manager and a special thanks to our amazing staff. The hotel is in safe hands with Aimee Jeffrey being appointed as the new General Manager. Thanks again! kind regards, Natasha Pennell Located in the heart of Wellington's vibrant CBD, Gilmer Apartment Hotel is the perfect place to stay a night, a month or even a year!Gilmer offers guests who book direct access to the exclusive Habit Health and Fitness club which boasts a spa, sauna, steam room, salt water pool and excellent gym facilities(located a short walk away) . All guests have access to UNLIMITED FREE WIFI. ... more   less 

Additional Information about Gilmer Apartment Hotel

Address: 10 Gilmer Terrace | Te Aro, Wellington 6011, New Zealand (Formerly Gilmer Serviced Apartments)
Region: New Zealand > North Island > Greater Wellington > Wellington
Price Range: $132 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Gilmer Apartment Hotel 3.5*
Number of rooms: 62
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Also Known As:
Gilmer Serviced Apartments Hotel Wellington
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Questions & Answers

Here's what travellers have asked, with answers from Gilmer Apartment Hotel staff and other travellers.
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Questions? Get answers from Gilmer Apartment Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Id go for floor 1 or 2”
 of 5 bubbles nzfargo, 13 Feb 2017 | Read review
“Ask for one which doesn't face offices”
 of 5 bubbles bobbybin, 28 Nov 2016 | Read review
“do not book on ground floor - the noise walking along the corridor will drive you nuts. Book the second or third floor”
 of 5 bubbles carnabombers, 24 Nov 2016 | Read review
“Read the directions they send you after you've made your booking! Very clear and easy to follow”
 of 5 bubbles , 11 Oct 2016 | Read review
“Watch your shower time!”
 of 5 bubbles , 1 Oct 2016 | Read review
5 of 5