Crowne Plaza Christchurch
764 Colombo Street, Christchurch 8011 New Zealand
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About
#29 of 159 hotels in Christchurch
Location
Cleanliness
Service
Value
Located in Central Christchurch just minutes from CBD dining, shopping and entertainment, Crowne Plaza Christchurch offers modern accommodation and dining options for the business or leisure traveller. Overlooking historic Victoria Square and the iconic Avon River, you'll be in the perfect spot to connect with the Christchurch, or meet with colleagues, clients or friends in Market Place Restaurant & Bar.
Our central Christchurch hotel features 204 spacious and modern hotel rooms, combined with the best views the Garden City has to offer and state of the art technology that will have you fully connected. The technology installed within the rooms is useful, with Bluetooth and Wi-Fi streaming, bathroom speakers and controls and plenty of USB ports for your devices. From our versatile meeting and conference spaces, a gym and library-themed business centre, we have everything you need to make your stay a successful one.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Taxi service
Business Centre with Internet Access
Conference facilities
Secured parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Special diet menus
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Great View
Location
100Great for walkers
Grade: 100 out of 100
116Restaurantswithin 0.5 km
50Attractionswithin 0.5 km
Contact
764 Colombo Street, Christchurch 8011 New Zealand
Getting there
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443Reviews10Q+A75Room tips
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We were one of many thousands of people who were sent to Christchurch when Auckland airport was under water. We were not lucky enough to get any accommodation the first night in Christchurch and our airline just left us to our devices. Which meant sleeping on the floor or bench with our kids at Christchurch airport. We did manage to get two rooms at the Crowne Plaza Christchurch for the second night and the team at the hotel were amazing as people continued to flood into the hotel. We slept in the foyer near the open fire place and then had a beautiful breakfast while we waited for our room to be ready. The hotel staff looked after our luggage and then our room was ready at 1.30pm The staff at the desk kept apologising for the rooms taking so long to be done, but the hotel basically turned over every room that night and they did a great job of looking after us in the meantime. Our room service lunch was lovely as was our dinner. We were entitled to breakfast with our room rate, but we had to be at the airport at 4am. So we were offered a grab and go pack instead. The king size bed was so comfortable. The rooms were spacious, clean, quiet and had beautiful views from our room. Our room had a padded window seat that was very comfortable to is ton and watch the traffic go by below. Our shower had electric frosted glass to give privacy to the bathroom or clear to give a larger feel to the room. The room had no noice from outside for between rooms. I can't thank the team at the Crowne Plaza Christchurch enough for their care, concern, effort, patience and kindness to travellers with children who were clearly in distress. I would stay at this hotel in a heartbeat if we ever go back to Christchurch.…
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Date of stay: January 2023
Value
Location
Service
Room Tip: King size rooms are amazing
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed for 1 night when starting a tour of NZ. We were late arriving, but the staff were very frindly. The was very comfortable and clean just what we needed after long flights. The bathroom was all glass so the person in the bedroom could see into the shower and toilet! luckily there is an electronic blind. Breakfast was a buffet wich had plenty of choice and was well organised. The hotel is well located with a nice park and gardens close by, perfect of walking off the jet lag.
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Date of stay: March 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Very nice room on 14th floor with panoramic views across city and to Southern Alps. Window seat is a nice idea. Bathroom very nice. Oddly had a glass wall so you could see into bedroom and vice versa. (There was a blind if you wanted privacy). Staff were very friendly and helpful. Buffet breakfast was excellent. Lots of choices including Aoraki salmon.
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ideally located just off cathedral square, check in very efficient and 6th floor room was comfy and clean. Used the restaurant for breakfast , buffet style and evening meal once. Food was a lamb roast sharing dish which was beautifully cooked. Check out very speedy and overall a very good hotel to use.
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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+1
Total disregard for being a gold IHG member with decades-long preference of high floor, but this stay being put onto the lowest floor. I can bear no view at all but ended up looking straight into another guest's room with windows only maybe 3m apart. Crazy for a hotel so newly built to allow that to even be a part of the design! No help from reception to try and find a room on a higher level. Third stay at this hotel and no problem before but this stay was the worst IHG experience over 30 years of travelling for me. Not even milk provided in the room.. very sad since it is mostly a nice hotel.
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Date of stay: February 2023Trip type: Travelled solo
Room Tip: Say in your booking notes that you want higher than 4th floor, and hope they follow through
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Crowne Plaza Christchurch
Responded 2 weeks ago
Hello, travelisbliss22 Thank you for leaving your opinion and choosing our establishment. It's crucial for our improvement and allows us to make proper adjustments to offer you and all guests a better service in future stays. And congratulations on your IHG One Rewards Gold Elite status! I apologize on behalf of the hotel. We are currently working on the issues you encountered. Our local team will ensure we improve our quality. I have also forwarded your review to our management for further action. Our hotel is the ideal setup for any type of travel, be it leisure or business, we always try to deliver the most memorable experience. We look forward to seeing you again in future travels. I'm sure you'll love the changes and improvements based on your priceless feedback. Alejandro G. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good location. The buffet breakfast was pretty good on the whole, with a reasonable variety on offer. The room was clean and comfortable enough but the view ….. was horrendous! After travelling from Britain we had hoped for a reasonable view. What greeted us when we looked through the window was another room window and a wall. We were not offered another room even though we contacted reception. Avoid room 317 if you want a view.
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Date of stay: February 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Reinier Eulink, General Manager at Crowne Plaza Christchurch
Responded 20 Feb 2023
Dear Cariadda, Thank you for taking the time to write a review of your stay with us. I am very pleased to hear that you enjoyed our location and buffet breakfast in Market Place Restaurant. I am sorry to hear that you were allocated a room with a limited view. I will be discussing this with the team to ensure that in future we offer an alternative room. Thank you again for your feedback, this is much appreciated. Kind Regards, Reinier H. Eulink General Manager Crowne Plaza Christchurch
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great stay in a hotel very close to the CBD. The staff couldn’t do enough for us. Room was great with nice en-suite. Overlooking park outside. Parking is next door at $25 per night. Shame this can’t be discounted for several nights stay. Didn’t try restaurant.
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Date of stay: February 2023Trip type: Travelled as a couple
Room Tip: Pre book parking
Check in not til 3
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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+1
Came here for two nights for business. The check in process was very easy. They took my luggage and as the room wasn't ready and delivered it to the room whilst I was in meetings and when I arrived back in the early evening gave me my key in minutes. Great views from the room and has all the pieces you would need including a wind up torch in the cupboard. Black out blinds and curtains and choice of pillows was great. The breakfast buffet was ample and lots of space. Can't fault anything. Had a really great experience and would definitely stay here again..
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Date of stay: December 2022Trip type: Travelled on business
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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+1
A great location but the rooms are pretty average. Breakfast was included and was just the usual - the barista coffee was amazing. All the staff were very welcoming & efficient. We decided to have a dessert after dinner & decided against it the moment we heard the price.
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: You don’t need a vehicle if you are staying at this hotel - it’s within walking distance of shops...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Crowne Plaza Christchurch
Responded 29 Jan 2023
Hi janinelwood, We appreciate you for choosing the Crowne Plaza for Christchurch your leisure stay. We are pleased to hear that you enjoyed the room being provided and a positive encounter with our staff. It is always our mission to provide great lodging and a comfortable stay to our beloved guests. I will share this review with the upper hotel management team, and I am confident that they are happy that they made difference during your stay with us. I hope we'll remain to be your dependable choice, as we promise to make your stay more memorable and exciting. Yours in hospitality, Melissa P Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After spending a week at the dreadful Holiday Inn Express in Queenstown, we were glad to finally get a good night sleep at the Crowne Plaza Christchurch. Check was smooth, room was clean (albeit a few hairs on the bathroom ceiling which were not ours) and the bed was very comfortable. We didn't eat at this hotel as it's only a short walk to all the restaurants within the CBD. It is a small compact city centre so walking anywhere was easy.
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Date of stay: January 2023
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$126 - US$202 (Based on Average Rates for a Standard Room)
LOCATION
New ZealandSouth IslandCanterbury RegionChristchurch
NUMBER OF ROOMS
204
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Claim Your ListingCROWNE PLAZA CHRISTCHURCH: UPDATED 2023 Hotel Reviews, Price Comparison and 410 Photos (New Zealand) - Tripadvisor
Frequently Asked Questions about Crowne Plaza Christchurch
Which popular attractions are close to Crowne Plaza Christchurch?
Nearby attractions include Escape Artists (0.4 km), Margaret Mahy Family Playground (0.4 km), and Quake City (0.3 km).
What are some of the property amenities at Crowne Plaza Christchurch?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Crowne Plaza Christchurch?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crowne Plaza Christchurch?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crowne Plaza Christchurch?
Yes, paid private parking on-site, secured parking, and street parking are available to guests.
What are some restaurants close to Crowne Plaza Christchurch?
Conveniently located restaurants include Permit Room, Mumbaiwala Indian Street Kitchen, and Christchurch Tramway Restaurant.
Are there opportunities to exercise at Crowne Plaza Christchurch?
Yes, guests have access to a fitness centre during their stay.
Is Crowne Plaza Christchurch located near the city centre?
Yes, it is 0.3 km away from the centre of Christchurch.
Are any cleaning services offered at Crowne Plaza Christchurch?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Christchurch offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Crowne Plaza Christchurch?
Many travellers enjoy visiting Riccarton House & Bush (3.0 km), Mona Vale (2.5 km), and Ferrymead Heritage Park (6.8 km).