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30 Durey Road Christchurch Airport, Christchurch 8053 New Zealand
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Traveller (101)
Dining (24)
Room & Suite (16)

About

#37 of 159 hotels in Christchurch
Location
Cleanliness
Service
Value
Novotel Christchurch Airport offers 200 well-appointed accommodation rooms across five levels. Floor to ceiling glass with sweeping views over the airport precinct. The hotel boasts versatile conference and event spaces. More than suitable for all corporate meetings, social events, team building and gala dinners. The GourmetBar serves freshly brewed coffee and an array of healthy food items on the ground floor, open from 4am to 4pm. The Exchange Bar and Food Exchange restaurant are located on the top floor, overlooking the airport with views to the Southern Alps. The main feature of Food Exchange is​ the live kitchen, where you can chat with Chef while your meal from the East or West is being prepared. Order freshly cooked naan bread with curry, steamed dumplings, stirfry from the wok station on the East side of the kitchen or a quality cut of beef that will be cooked on the American grill at the West side of the kitchen. To support the local community our Executive Chef has sourced products from in and around the Canterbury region. Our Restaurant & Bar Manager has filled the wine fridges with a beautiful selection of Canterbury and South Island wine with the addition of bubbles from France. Guests will find no shortage of amenities on offer in this modern complex with guest rooms providing fantastic views, air conditioning, free wifi and upmarket​ room decor. The hotel has a 24-hour front desk, concierge and room service to make your stay more enjoyable. With multiple lounge areas and a well-equipped​ gym,​ Novotel Christchurch Airport has everything to make your stay in Christchurch fantastic.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Car hire
Business Centre with Internet Access
Conference facilities
Secured parking
Wifi
Coffee shop
Restaurant
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Kids' meals
Special diet menus
Wine / champagne
Meeting rooms
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Room service
Safe
Bottled water
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Modern
Languages Spoken
English, French, Chinese, German
167Reviews2Q+A23Room tips
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martindb_nz wrote a review 22 Mar
Cambridge, New Zealand92 contributions28 helpful votes
We stayed here on the first night of a South Island trip. It's not cheap but is a treat with flash rooms and great views. The highlight is the restaurant and café on the top floor. All the staff we interacted with were excellent. Super location at the airport, a short walk from the baggage pick-up and right next to the rental cars. Great place to start or end a South Island holiday.
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Date of stay: November 2022
Value
Location
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Room Tip: Check out the restaurant for the views. Great kai too.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Michelle-Shelly D wrote a review 19 Mar
Urraween, Australia52 contributions20 helpful votes
Good place to stay for a night , our flight came in around midnight easy access, only few minutes walk from terminal took bag trolley with us to the room to go back to airport when we woke for shuttle to hotel in city. Friendly service nice rooms clean
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Date of stay: March 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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smacka21 wrote a review 11 Mar
Melbourne, Australia228 contributions108 helpful votes
Right next to the terminal and across the road from the hire car carpark you couldn’t ask for a more convenient location. Friendly greeting we were given a room on level 1 but it was fine. Zero noise. The room had 2 double beds, a small table and 2 chairs, ample storage and views back towards the city. The beds are very comfortable indeed. The bathroom. Mmm. An “interesting “ design. There are 2 pocket doors that were recessed so as we walked in, it looked like a washbasin was in the room with a glass door to a large shower and another glass door to the toilet. You can’t see in but you can hear absolutely EVERYTHING. So if you are not with your long term significant other, you will learn things you might not want to! Even when the picket doors are shut, there is no coverage below the sink so still a lot is noise. The mirror is either beside the basin or the back of the pocket door. Bad lighting for makeup. We had dinner in the restaurant which is on level 6, along with the bar. Spectacular views of the runways and the Alps. Made more beautiful at sunset. Most of the wines are from north Canterbury and we’re terrific. Food was very good too, to our surprise. Reception is 24x7. Pros: location, views, bed, comfort Cons: bathroom design
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from James Wilson, General Manager at Novotel Christchurch Airport
Responded 2 weeks ago
Kia Ora Susan, Thank you for your review on TripAdvisor. I am pleased to hear that you found our location convenient and that you enjoyed your meal in food exchange on the 6th floor. Our bathroom design is unique and appreciate your feedback. We look forward to welcoming you back next time you visit Christchurch. Nga Mihi, James Wilson Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rigger Reid wrote a review 9 Mar
Timaru, New Zealand193 contributions18 helpful votes
Very nice hotel very close to the airport Good size rooms had three single beds very comfortable for family of three Did not eat in hotel by restaurant bar was busy had a beer over looking Christchurch airport Friendly staff Very convenient being so close to airport walking distance Ideal for those early flights
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from James Wilson, General Manager at Novotel Christchurch Airport
Responded 2 weeks ago
Kia Ora Riggerreid, Thank you for your review on TripAdvisor. I am pleased to hear that you enjoyed hotel and found our staff friendly. We look forward to welcoming you back next time you visit Christchurch. Nga Mihi, James Wilson Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shyam S wrote a review 1 Mar
1 contribution
I had a last minute change of plans to a flight from Brisbane to Auckland, which was cancelled and diverted to Christchurch. As much as the night service to check was great, the checkout was surprisingly unpleasant. I opted to choose not to take the breakfast as I had a morning flight to Auckland. This probably disappointed the Staff member who was there in the morning . He was rude , condescending and an outright misfit for the job. My stay was on 2nd March night. Hope the service pulls up to the levels Novotel maintains in other locations.
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Date of stay: March 2023Trip type: Travelled on business
Room Tip: Train staff members on customer service and keep a genuine attitude to service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from James Wilson, General Manager at Novotel Christchurch Airport
Responded 3 weeks ago
Kia Ora Shyam, Thank you for your review on TripAdvisor, I am sorry to hear that you did not experience a pleasant check out. I have spoken with my team to ensure that we improve our service to our guests. I can assure you that this is not a reflection on our service standards. Nga Mihi, James Wilson Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alex Under Water wrote a review Feb 2023
Castle Forbes Bay, Australia356 contributions288 helpful votes
The only reason you would book this airport hotel is the 4am airport check for International flights in which requires a 3.15am 'rise and shine' to be at check in on time. The rooms are not remarkable for a Novotel rather a bigger IBIS space. We had also hoped to have a nice meal in the new restaurant on Level 6 where no expense seems to have been spared on the 'upmarket' fit out. This is where the disappointment became worthy of mention in this forum. The lamb shoulder ($43.00) was like a dry chop without bone (we grow our own lamb and know what it should look and taste like) and my wife ordered a pepper squid where the pepper WAS the taste rather than the squid. When the (very) junior waitress came around to ask if all was OK and I mentioned my disappointment with the meal and would be happy to have a chat with the Chef, she walked away somewhat surprised and was not sure what to do. We expected that perhaps one of the more senior staff would come around to support the junior and obtain clarification from us, this did not happen. When we paid the account, no mention of our comments was explored by the senior staff. This for us confirmed that 'looks alone' cannot make a facility attractive. Currently the staff complement is not supporting the upmarket fit out. Next time we will stay in town, have a nice dinner and take an early Uber to the airport.
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Date of stay: February 2023
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from James Wilson, General Manager at Novotel Christchurch Airport
Responded 3 weeks ago
Kia Ora, Thank you for your review on TripAdvisor, I am sorry that you did not have a great experience in our restaurant. I agree that a supervisor or manager should have address the issues with you directly. I have spoken to our restaurant team and briefed them on this incident to ensure that we learn from this error and provide a better experience moving forward. Nga Mihi, James Wilson Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Catherine P wrote a review Feb 2023
Tamworth, Australia678 contributions89 helpful votes
+1
A late booking meant we paid a premium rate. However, the room was extremely comfortable and clean. The bathroom configuration involves sliding walls for privacy which we didn’t realise until morning after a late arrival. We dined in, the meal was acceptable. The location of the hotel is immediately adjacent to the airport terminal and an 11am checkout is very welcome after our travels.
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Date of stay: February 2023Trip type: Travelled with friends
Room Tip: There are other dining options nearby which provide choice.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from James Wilson, General Manager at Novotel Christchurch Airport
Responded 3 weeks ago
Kia Ora, Thank you for your four star review on TripAdvisor, I am please to hear that you found the room comfortable, clean and the location ideal. We look forward to welcoming you back next time you visit Christchurch. Nga Mihi, James Wilson Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hakamix wrote a review Feb 2023
Helsinki, Finland104 contributions63 helpful votes
One night stay before our early morning flight. Room was nice but not much space for luggages. Comfortable beds and quiet. We had dinner at 6th floor restaurant. Busy evening, it took some time to get our dishes. Service at reception and restaurant was friendly but not specially attentive. Short walk to the international terminal.
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Date of stay: February 2023
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from James Wilson, General Manager at Novotel Christchurch Airport
Responded 3 weeks ago
Kia Ora, Thank you for your five star review on TripAdvisor, I am please to hear that you enjoyed your stay with us and that you found your stay comfortable. We look forward to welcoming you back next time you visit Christchurch. Nga Mihi, James Wilson Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
WATAQT wrote a review Feb 2023
Sydney, Australia218 contributions106 helpful votes
Stayed 1 night here as had an early flight back to Sydney. Was the last night of our honeymoon. James at the front desk very kindly upgraded our room to a beautiful end corner suite which had a bathtub and seperate living areas. It was just beautiful! Can’t thank him enough, not just for the upgrade but he was extremely friendly and professional in his service. Enjoyed a drink in the bar upstairs which was large and bright! Quite a lovely space. Highly recommend for convenience to the airport right next door! Thanks for a fantastic stay
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from James Wilson, General Manager at Novotel Christchurch Airport
Responded 3 weeks ago
Kia Ora, Thank you for your five star review on TripAdvisor, I am please to hear that you enjoyed your stay with us and that your room was upgraded on check in. Congrats on your wedding. We look forward to welcoming you back next time you visit Christchurch. Nga Mihi, James Wilson Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
howards2010 wrote a review Feb 2023
Perth, Australia167 contributions166 helpful votes
We were pleasantly surprised by the Novotel Christchurch Airport. The hotel is literally a 2 minute walk to the terminal and a short walk to nearby shops, so ideally located. The staff were all very pleasant and obliging, clearly enjoy their job and are well trained. Our room was well presented, spacious and clean. The staff in the 6th floor pub/restaurant were knowledgeable and competent. I highly recommend this hotel
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Date of stay: February 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from James Wilson, General Manager at Novotel Christchurch Airport
Responded 3 weeks ago
Kia Ora, Thank you for your five star review on TripAdvisor, I am please to hear that you enjoyed your stay with us and that you found the staff pleasant, obliging and well trained. We look forward to welcoming you back next time you visit Christchurch. Nga Mihi, James Wilson Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$121 - US$199 (Based on Average Rates for a Standard Room)
LOCATION
New ZealandSouth IslandCanterbury RegionChristchurch
NUMBER OF ROOMS
200
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NOVOTEL CHRISTCHURCH AIRPORT: UPDATED 2023 Hotel Reviews, Price Comparison and 135 Photos (New Zealand) - Tripadvisor

Frequently Asked Questions about Novotel Christchurch Airport
Which popular attractions are close to Novotel Christchurch Airport?
Nearby attractions include International Antarctic Centre (0.6 km), IAANZ Simulator Centre (1.0 km), and The Gallery, Ngatea (0.6 km).
What are some of the property amenities at Novotel Christchurch Airport?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Novotel Christchurch Airport?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Novotel Christchurch Airport?
Yes, paid public parking on-site and secured parking are available to guests.
What are some restaurants close to Novotel Christchurch Airport?
Conveniently located restaurants include Little India, Lone Star Spitfire, and BurgerFuel Spitfire Square.
Are there opportunities to exercise at Novotel Christchurch Airport?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Novotel Christchurch Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Christchurch Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Novotel Christchurch Airport?
The staff speaks multiple languages, including English, French, German, and Chinese.
Are there any historical sites close to Novotel Christchurch Airport?
Many travellers enjoy visiting Riccarton House & Bush (6.4 km), Mona Vale (6.5 km), and Kate Sheppard House (5.5 km).
Is Novotel Christchurch Airport accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.