The Mayfair

The Mayfair

Traveller (65)
Top of House King Room
Room & Suite (41)
Majestic at Mayfair
Dining (15)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
Learn more

View prices for your travel dates

No prepayment needed
S$191
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

5.0
#4 of 150 hotels in Christchurch
4.7 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
4.9 of 5 bubbles
Service
4.6 of 5 bubbles
Value
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
Offering a fresh take on modern luxury, The Mayfair is a premier luxury boutique hotel experience unlike any other in Christchurch. The Mayfair blends thoughtful design and attentive service to create a relaxed, modern environment that taps into the regenerative spirit of the central city. At The Mayfair, the comfort and happiness of guests is the top priority at all times. With attention paid to every detail, visitors can enjoy the ultimate customer experience. Our friendly, perceptive team pride themselves on understanding the personal needs of every guest, and have the emotional intelligence to understand when and how to help. From the moment you step into The Mayfair, our team will do everything they can to make your stay as enjoyable and memorable as possible. Wake up Inspired at The Mayfair.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Highchairs available
Airport transportation
Conference facilities
Valet parking
Paid private parking on-site
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kids' meals
Outdoor dining area
Wine / champagne
Taxi service
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Housekeeping
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Microwave
Minibar
Refrigerator
Electric kettle
Complimentary toiletries
Hair dryer
Room types
Mountain view
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Modern
Boutique
Languages Spoken
English, French, Japanese, Vietnamese

Location

155 Victoria Street, Christchurch 8013 New Zealand
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 84 out of 100
84
Christchurch Intl Airport
277Reviews1Q+A10Room tips
Traveller rating
  • 236
  • 37
  • 6
  • 0
  • 0
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
JDA60 wrote a review Dec 2022
Virginia Beach, Virginia748 contributions255 helpful votes
5.0 of 5 bubbles
A short ride from the Christchurch Airport ($45 NZ by Uber) The Mayfair is one of the nicest hotels we have stayed at, we were made to feel welcome from the moment we walked in the door. The rooms are like a home away from home and it is the little touches that make the Mayfair a cut above. The garbage cans are hidden in drawers so you don’t have to look at them, the TVs are large and were great for watching the World Cup. The bathrooms are what I want the bathroom in my next house to be a large well thought out shower, the tap is on the opposite wall from the shower head so you don’t have to play shake and bake until you get the temperature right. The hair dryer is a Dyson, I’d never used one before but can see what the fuss is about. The hair straightener you can borrow is a Dyson. They have an iPad in the room for scanning hotel services. One word of advice they have a motion activated night light in the bathroom (another clever idea) however if you leave the bathroom door open too much you can activate it by moving in bed. All in all an excellent place to stay.
Read more
Date of stay: December 2022Trip type: Travelled with family
Room Tip: They have valet parking and are a short walk from some nice restaurants and cafe’s. The breakfast...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rick Crannitch, General Manager at The Mayfair
Responded 12 Dec 2022
Hi JDA60, What a fantastic detailed review - thank you! The 'small detail' is what we pride ourselves on and are quickly becoming known for. I'm so pleased you enjoyed all aspects of your Mayfair experience. Thanks again for the great review. Regards Rick General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rayner4 wrote a review Apr 2023
Wellington, New Zealand132 contributions75 helpful votes
5.0 of 5 bubbles
We booked two nights at this new hotel through Luxury Escapes. The offer was for a room with late check out and breakfast included. The breakfast was a pleasant surprise being at the cafe attached to the hotel and you could order from their main menu. The food was excellent but the service in the cafe could be improved, there didn't seem to be anyone to organise the tables and who was needing to be served, its also open to the public so was very busy. The hotel decor is lovely, with a good size room and very good sized bathroom, with lovely toiletries, only let down was no underfloor heating in the fully tiled bathroom. I marked the sleep quality down as the electronic pad on the wall and also the phone lit up the room and we like dark plus I found the pillow too full so slept with my head on a bath towel instead, an option for a flatter pillow would have been nice. The service was excellent and very friendly. The location is on the outskirts of the CBD but pleasant enough to walk into restaurants and bars, about 15 minutes.
Read more
Review collected in partnership with this hotel
Date of stay: April 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EllieJacobs17 wrote a review Oct 2022
1 contribution
4.0 of 5 bubbles
This is new hotel, so it is clean and tidy. The location is OK, but could be closer to the CBD. We had a car and the hotel parking charge was going to be quite high, so we found a nearby side street with no parking restrictions for the car. I took my special soap (for allergies) but the cleaner removed it when they cleaned the bathroom, leaving me with no soap - so keep yours hidden if you take your own! The pillows were also far to large for me, but the bed was comfortable.
Read more
Review collected in partnership with this hotel
Date of stay: September 2022
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rick Crannitch, General Manager at The Mayfair
Responded 4 Oct 2022
Hi Ellie, Thank you for the review. Sorry to hear our Housekeepers accidently removed your soap, I will follow up with our Executive Housekeeper who will discuss this with the team. I can understand how frustrating this would have been. It's great to hear you found alternative parking nearby. We are fortunate to have multiple parking options for our guests. From Valet to self parking nearby or of course the free on street parking you found, there is something to suit all budgets. Due to guest feedback we have just completed a change over of our pillows. I am confident when you next return you will notice an improvement. Thanks again Ellie. Regards Rick General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sidari wrote a review Jul 2023
Kaikoura, New Zealand303 contributions84 helpful votes
4.0 of 5 bubbles
Room was cold
We were told where our room was, went up the lift, and found it but the temperature was only 16.8 degrees, very cold. We could not get heat pump to work, despite having one of our own, went back downstairs as could not find a number to ring reception.
He got heat pump going but we had to turn it off when we went to sleep as too noisy, then the room was cold again. Had to phone to see how to work the TV nothing was obvious. Had to put a towel over a bright light that said make up my room and do not disturb, so bright, other people have mentioned this as well. Could not get iPad to work, maybe instructions for reception, TV and heat pump were in there, to despite having my own iPad which I use all the time.. Flatter pillow would have been good, they were huge.
Good position, nice cafe and good coffee, great breakfast, very friendly staff.
Read more
Date of stay: July 2023
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dale Adamson, Guest Services / Front Office at The Mayfair
Responded 23 Jul 2023
Hi Sidari14, Thank you for your review. I apologise about the experience you had with the AC in your room and it being cold upon arrival and the inconveniences you experienced during your stay. I have passed your comments onto our team and are inspecting the AC to ensure it is kept at much more of a comfortable temperature. We hope to be able to welcome you back in the future and show you an improved experience. Thanks again, Dale Hotel Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shane B wrote a review Dec 2022
Te Awamutu, New Zealand795 contributions181 helpful votes
4.0 of 5 bubbles
We were in Christchurch for a few days visiting relatives and wanted to spend the last night in town to visits some bars/restaurants, we booked the Mayfair as it is reasonably Central. It is just around the corner to Victoria St with numerous eating and drinking options and a 15 minute walk to Oxford Tce which has the same over looking the Avon River.

Check in was good car parking was $20 park your own car in a car park across the road or $30 valet parking. An extra $10 for valet parking is well worth it especially as the next morning through a touch screen you could ask for your car 20 minutes before check out and it is waiting for you on check out.

Room was spacious clean and had all the amenities you would want including mini bar and the fore mentioned touch screen which had everything from room service to a local map on it.

The hotel had a restaurant come bar had a comprehensive lunch menu and a smaller platter based dinner menu, but there are plenty of good eating options close by.

It cost a bit to stay inner city but felt we got value for money at the Mayfair and would happily stay there again.
Read more
Date of stay: December 2022
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rick Crannitch, General Manager at The Mayfair
Responded 18 Dec 2022
Hi Shane, We appreciate you taking the time to share your detailed review. Our in-room tablets are there to make our guest experience as seamless as possible. From ordering room service, organising valet parking or even ordering a spin bike to your room. Thanks again for sharing your experience. We hope to welcome you back soon. Regards Rick General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nuno Pereira wrote a review Oct 2022
Lisbon, Portugal32 contributions3 helpful votes
5.0 of 5 bubbles
We stayed 4 nights at the Mayfair and by the end it still wasn’t enough. The unlimited Barista cafe at the Majestic where we had an amazing Spicy Dark Chocolate Mocha, the quality and value of the breakfast, the dine in room service with superior service and food quality and the most comfortable room with such an attention to all details made our stay unforgettable. We also used the free electric bikes which made our tour around the city so nice and comfortable. The staff is friendly and always available to help and suggest what to see, what to do and where to eat. And finally those amazing cocktails that Zack makes nearly custom to your taste were among the best we ever had.
Read more
Review collected in partnership with this hotel
Date of stay: October 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rick Crannitch, General Manager at The Mayfair
Responded 16 Oct 2022
Thank you so much for the great review. Our team loved having the two of you stay and enjoyed recommending all of the great spots Christchurch has to offer. Taking our Ebikes and touring the city is a great way to get your bearings and also explore. It is also great to see that you enjoyed the complimentary inclusions of your premium room. From unlimited barista made tea & coffee to minibar snacks and of course the decadent cocktails on arrival. Thank you for choosing The Mayfair. Regards Rick General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yolanda J wrote a review Oct 2022
4 contributions
5.0 of 5 bubbles
Had a 3 day stay here over Labour Weekend 2022. The staff were just brilliant, always acknowledging your presence, and would often go far beyond than was expected. We did some shopping including some fresh peonies, housekeeping noticed as I passed them in the hall and offered a vase and scissors to trim the flower ends!! The young Zac at the Majestic Bar is a very talented mixologist who found depths to some cocktails that we would compare to some of the best had in Dubai and London - be sure to ask for him. The accommodation was tasteful and comfortable, only issue was some moments of weak WIFI but you get that in any part of the world. Thank you all for making our stay a well-earned 5 star. Kind regards, Yolanda and Lorenzo Job
Read more
Date of stay: October 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rick Crannitch, General Manager at The Mayfair
Responded 25 Oct 2022
Hi Lorenzo, What a great review - thank you for sharing. We pride ourselves on getting the small details right. So when I see comments like yours it makes me extremely proud to lead such a great team. I will be sure to pass on your kind words. I agree, Zac makes a great cocktail and is loved by many of our guests. He will be thrilled his cocktail abilities are being compared to those in top bars in Dubai and London. Apologies about the weak WIFI you encountered. We have super fast WIFI and good coverage so I will have our Maintenance Manager take a look in case it is a fault. Lorenzo, thanks again for taking the time to share your review. Regards Rick General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ray A wrote a review Jan 2023
Brisbane, Australia13 contributions
5.0 of 5 bubbles
Very clean, modern and bright hotel, we stayed here for only one night however I will definitely stay here again in returning to Christchurch. The rooms have a very modern decor along with the bathrooms, all feels very premium. Plenty of close street parking available which made it so much easier to access.
Read more
Review collected in partnership with this hotel
Date of stay: January 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rick Crannitch, General Manager at The Mayfair
Responded 25 Jan 2023
Hi, Thank you for the great review. We can't wait to welcome you back in the future. Regards Rick General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cultural Dascoverer wrote a review Jan 2024
Sydney, Australia17 contributions11 helpful votes
4.0 of 5 bubbles
The rooms are a good size and modern. Mayfair King room had a large walk in shower and all the amenities expected of luxury hotel. The bed and pillows were very comfortable. One surprise is the room didn’t have a work desk. Found out some other King rooms did so business travellers might prefer to request a room with a work desk.

Reception is 24 hour but Housekeeping is only until 3pm. Had an issue with housekeeping not attending to our room despite the ‘make up my room’ light being on from well before 3. Travellers next door left at the same time and their room had been done. Compliments to the reception staff who sought to bring fresh towels and we didn’t have any other issues for the rest of our stay.

The hotel staff are warm and friendly. The hotel has one restaurant/bar which serves an all day breakfast menu (no breakfast buffet to fight others for, this is an extensive stylish menu) before turning into a cocktail bar in the evenings, serving share plates and 4 main course dinner options. Throughout the day you can get good coffees and hotel chocolates made with Belgian chocolate is a feature! The food and drinks was definitely a stand out and it is no surprise it is popular with hotel guests and locals. Tables are limited (I suggest it is more popular than even that anticipated!) and so recommend either booking or going at off-peak times.

Location is a 20 minute walk from the centre of Christchurch. There’s some other restaurants nearby but it is otherwise a quiet part of town so don’t worry about being woken by the sound of the early morning commuters.

Overall, I would recommend this hotel.
Read more
Date of stay: January 2024
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dale Adamson, General Manager at The Mayfair
Responded 14 Jan 2024
Dear CulturalDascoverer, Thank you for sharing your experience at The Mayfair. We're please you enjoyed your stay, the hotel amenities and got to enjoy all offerings at Majestic at Mayfair! I apologise for the issue you experience with housekeeping and am please to hear our reception team were able to help remedy the situation. Thanks again and we look forward to welcoming you back. Warm regards, Dale Hotel Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
christinekirkikis wrote a review Feb 2023
Auckland Central, New Zealand1 contribution
5.0 of 5 bubbles
Free staff and great location. Very clean and fresh. We will definitely be returning.
There is the majestic cafe attached and it has the best cheese scones.
Car parking is right next door but there is a charge of $25 per night but it is locked up at night so very safe.
Read more
Review collected in partnership with this hotel
Date of stay: February 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rick Crannitch, General Manager at The Mayfair
Responded 23 Feb 2023
Hi Christine, Thank you for the 5 star review. Its great to see that you enjoyed all aspects of your stay! We hope to welcome you back in the future. Regards Rick General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
NgSarah asked a question Sept 2022
1 contribution1 helpful vote
How much is valet parking?
Answer from Rick Crannitch
Christchurch, New Zealand
$39 for valet parking and $25 for self parking in the car park next door.
Colin W wrote a tip 9 May
Richmond, Virginia53 contributions49 helpful votes
5.0 of 5 bubbles
"Very comfortable beds!"
Read full review
kevin wrote a tip Mar 2024
Canada12 contributions1 helpful vote
5.0 of 5 bubbles
"Enjoy! Local transport is great, taxi or #8 bus. Only 15 mins walk to town. Book a table for breakfast (as they suggest) "
Read full review
budd44 wrote a tip Feb 2024
Southampton, United Kingdom29 contributions13 helpful votes
5.0 of 5 bubbles
"The var area does lovey snack coffee and light bites but if you want a larger restaurant they are near by"
Read full review
Mia wrote a tip Feb 2024
Connecticut21 contributions2 helpful votes
5.0 of 5 bubbles
"Make sure you try their lunch and dinner!"
Read full review
Rob T wrote a tip Dec 2023
Wollongong, Australia28 contributions31 helpful votes
5.0 of 5 bubbles
"Get there early to secure a parking space"
Read full review
Not the right property for you?
There are more places to choose from in the Christchurch area.
PRICE RANGE
S$219 - S$273 (Based on Average Rates for a Standard Room)
LOCATION
New ZealandSouth IslandCanterbury RegionChristchurch
NUMBER OF ROOMS
67
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

THE MAYFAIR (S̶$̶2̶8̶2̶) S$237: UPDATED 2024 Hotel Reviews, Price Comparison and 107 Photos (Christchurch, New Zealand) - Tripadvisor

Frequently Asked Questions about The Mayfair
Which popular attractions are close to The Mayfair?
Nearby attractions include Victoria Street Clock Tower (0.3 km), Red Light District (0.1 km), and The Dirty Land (0.1 km).
What are some of the property amenities at The Mayfair?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Mayfair?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at The Mayfair?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Mayfair?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to The Mayfair?
Conveniently located restaurants include Pedro's House of Lamb, The Goldfinch, and Mexicano's.
Are there opportunities to exercise at The Mayfair?
Yes, guests have access to a fitness centre during their stay.
Does The Mayfair have airport transportation?
Yes, The Mayfair offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Mayfair?
Yes, dry cleaning and laundry service are offered to guests.
Does The Mayfair offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
All Christchurch HotelsChristchurch Hotel DealsLast Minute Hotels in ChristchurchHotels near The Mayfair
Things to DoRestaurantsFlightsHoliday RentalsTravel StoriesCruisesCar Hire