Heritage Christchurch
28 - 30 Cathedral Square, Christchurch 8011 New Zealand
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US$141
Fully refundable before 16/06/23
US$141
Fully refundable before 15/06/23
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About
#20 of 158 hotels in Christchurch
Location
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Value
Christchurch is a long way from the Mediterranean - nevertheless, the opulence of an Italian High Renaissance Palazzo awaits you at the Heritage Christchurch. Designed by Joseph Clark Maddison and opened in 1913, the hotel is listed as a category one building on the Historic Places Trust Register, reflecting its status as a building of national significance. The hotel's grand design is fitting: after all, Christchurch is regarded as the Garden City, and is regarded internationally for its culture and refinement.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Coffee shop
Bowling offsite
Squash offsite
Children's television networks
Secured parking
Wifi
Pool / beach towels
Indoor pool
Fitness / spa changing rooms
Personal trainer
Sauna
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Taxi service
Banquet room
Spa
Salon
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Housekeeping
Safe
Sofa
Iron
Kitchenette
Microwave
Minibar
Flatscreen TV
Refrigerator
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Romantic
Languages Spoken
English, Russian, Hindi, Japanese
Location
100Great for walkers
Grade: 100 out of 100
174Restaurantswithin 0.5 km
56Attractionswithin 0.5 km
28 - 30 Cathedral Square, Christchurch 8011 New Zealand
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We were a little concerned by the apparent lack of security measures - it would seem that anyone can just wander into the hotel from the busy streets below, or from the attached restaurant/bar. Also concerning was the lack of displayed evacuation/safety information in the room. This is a very regal looking building, standing closely amidst several still to be demolished tall structures the earthquakes have left behind. A little unnerving to look out the windows to this particular vista though. While the beautiful wide hallways and impressive stairway, along with very generously sized suites are brilliant, they still couldn’t hide the fact that this facility is tired. Shame to find on our arrival that some of the hooks in the lounge drapes were missing - didn’t help the tired decor look. Clean, and the beds were divinely comfortable, and did I mention the size of the suites? Fantastic. No room service unfortunately. Staff were very pleasant and so obliging. …
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Date of stay: April 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: Fabulous facility for larger groups - very central
Great cocktails
Valet parking excellent...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We are not familiar with the area and we had difficulty locating the hotel, going around in circles until we phoned the duty manager to find it is in the old Government Building and the car could be parked out the front for unloading. The duty manager was so helpful with parking and checking us in and out. The building is beautiful, our suite on the first floor furnished lovely. The room was very warm and stuffy, the windows do not open and there is no air-con. - you get a ceiling fan for downstairs and an electric pedestal fan in the bedroom. The staircase was quite steep up to the bedroom so we left our bags downstairs where there was more room. The bathroom (upstairs) was very small, out of character with the floor area downstairs. There was disturbance often during the night from heavy footsteps in a room above. We have decided to stay elsewhere on our return to the city.…
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Astrid McGowan, General Manager at Heritage Christchurch
Responded 1 May 2023
Dear GnAW480, Thank you for taking the time to place feedback on TripAdvisor subsequent to your recent stay. It is wonderful to know that you found our staff helpful. We are very happy that our Front Office staff were able to help you locate the Old Government Building, which is a Category 1 building and is on Historic Places Trust list, limiting us in what we can install in the rooms, and that unfortunately includes air conditioning - we apologize for any inconvenience caused. We list all out amenities and facilities on all sites, which also states that these are 2-storey Suites. Once again I would like to thank you for your feedback. Kind Regards, Astrid Mc Gowan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room…sorry suite….was amazing, more than you could possibly wish for. Very central. Very clean, the room was huge and so was upstairs, the bedroom, bathroom and dressing area with wardrobes. King bed, very comfortable indeed. Also washing machine and tumble dryer. The gym looked very well equipped but did not use it but used the spa to rest those aching joints after a full days walking. We are back again tomorrow after a long South Island trip!
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Astrid McGowan, General Manager at Heritage Christchurch
Responded 12 Mar 2023
Dear Sue_de_fraine, Thank you for taking the time to place feedback on TripAdvisor subsequent to your recent stay. It is wonderful to know that you found the Suite amazing, clean and spacious. Once again I would like to thank you for your feedback and look forward to welcoming you back shall you visit our beautiful city in the future. Kind Regards, Astrid Mc Gowan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I absolutely love this hotel. The staff were extremely kind and professional in their dealings. (Thanks Sheila for the recommendation to have breakfast in the nearby Main Library - absolutely excellent!) It's a beautiful old building, which was a pleasure to stay in. Our room was lovely and well appointed. For what we received, the cost of the stay was extremely reasonable I understand that retrofitting air-conditioning into an historic building is extremely difficult, but even in its absence I'd still give the hotel a Five-Star rating. Thanks
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Date of stay: February 2023
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Astrid McGowan, General Manager at Heritage Christchurch
Responded 12 Mar 2023
Dear brendanmkavanagh, Thank you for taking the time to place feedback on TripAdvisor subsequent to your recent stay. We are delighted that you found the staff kind and professional, and suite well appointed! Once again I would like to thank you for your feedback and look forward to welcoming you back shall you visit our beautiful city in the future. Kind Regards, Astrid Mc Gowan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We recently stayed here for two nights in the two bedroom suites which are perfect for a family as there is also a kitchen, living area and laundry in the second bathroom. Apartment was spotless and location was so close to both attractions and shopping. Loved the pool and facilities as well.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Astrid McGowan, General Manager at Heritage Christchurch
Responded 23 Jan 2023
Dear 960nickys, Thank you for taking the time to place feedback on TripAdvisor subsequent to your recent stay. We are delighted that you found the suites clean and well appointed, and location great! Once gain I would like to thank you for your feedback and look forward to welcoming you back shall you visit our beautiful city in the future. Kind Regards, Astrid Mc Gowan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked into the Heritage after spending a week in a DOC hut for a climbing trip. There were three of us so opted for a two bedroom apartment and it was perfect. The beds were squishy, I had my own shower and there was a bathtub to soak all of our tired muscles after a week of hiking and rock climbing, which is quite hard to find these days. The staff were all amazing - the only downside was that we found reception quite hard to find as there was no clear signage.
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Date of stay: January 2023
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Astrid Hay, General Manager at Heritage Christchurch
Responded 16 Jan 2023
Dear Julia N, Thank you for taking the time to place feedback on TripAdvisor subsequent to your recent stay. It is wonderful to know you found the suites comfortable, and staff amazing; we also would like to thank you for your feedback regarding signage. Once gain I would like to thank you for your feedback and look forward to welcoming you back shall you visit our beautiful city in the future. Kind Regards, Astrid McGowan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed 2 nights at start of our NZ trip. Wonderful service from reception, great gym & pool. Excellent bar downstairs. Good hotel for a family due to the room set up. The location is perfect for exploring the City loved hearing the morning tram roll past. Had a beautiful breakfast at the library cafe up the street which was a great recommendation from reception staff. Will be back.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Astrid Hay, General Manager at Heritage Christchurch
Responded 11 Jan 2023
Dear melaniecK4867ZZ, Thank you for taking the time to place feedback on TripAdvisor subsequent to your recent stay. We are delighted that you enjoyed your trip and found staff wonderful, and location perfect! Once gain I would like to thank you for your feedback and look forward to welcoming you back shall you visit our beautiful city in the future. Kind Regards, Astrid Hay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What a holiday and first trip to New Zealand from Sydney Australia. Staying at the Heritage Hotel was a great choice. Such a beautiful Hotel and a wonderful location. We travelled to Akaroa and other beautiful areas as we had hired a car (a great decision).
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Astrid Hay, General Manager at Heritage Christchurch
Responded 3 Jan 2023
Dear Aussie TTJ, Thank you for taking the time to place feedback on TripAdvisor subsequent to your recent stay. It is wonderful to know that you enjoyed your stay and found the Hotel beautiful, and location great! Once gain I would like to thank you for your feedback and look forward to welcoming you back shall you visit our beautiful city in the future. Kind Regards, Astrid Hay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked 14 rooms at The Heritage for two nights for a group travelling on the Tranzalpine. A mix of one bedroom and two bedroom suites. The hotel is just so spacious with lovely character features, wide hallways and stairs, and oversized doors to each suite. Each suite has a high ceiling with bedrooms on mezzanine floor, and bi-folds on some rooms overlooking living room area. Extra large windows. Large comfortable beds. Full kitchen, dining and living room. Staff were very helpful and friendly. There is also a bar located on the ground floor that does superb cocktails. The hotel does not offer breakfast, but we arranged breakfast at The Distinction next door.
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Date of stay: September 2022Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Astrid Hay, General Manager at Heritage Christchurch
Responded 14 Nov 2022
Dear Rochelle C, Thank you for taking the time to place feedback on TripAdvisor subsequent to your recent stay. We are delighted to hear that you enjoyed your stay and facilities, and found Suites well appointed, spacious and comfortable! Once gain I would like to thank you for your feedback and look forward to welcoming you back shall you visit our beautiful city in the future. Kind Regards, Astrid Hay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have just booked our third trip back to this hotel. Can recommend for families. The two bedroom suite is perfect size for a family and has all the amenities you need for a great stay. The kitchen is great, dining area and and second bathroom. The kids loved the pool and spa / although some very grumpy health club members weren’t happy we turned up and even told another lady off for being in the pool while she was swimming laps. The receptionist remembered me by name, which was lovely. As a platinum Accor member I often stay there as we get free breakfast, upgrades ect but I love the Heritage for when travelling with my kids. There is a couple of small issues one is I just rebooked via reception and she gave me a higher rate than I could book online. When questioned she denied that so I’ve gone ahead and booked online. Perhaps a bit of FO training is required there. The other small issue we went down to pool without key and the housekeeping staff wouldn’t let us in (even when obvious we were guests with robes on ect) so we had to run up 2 flights of stairs to grab key. I think perhaps they could be able to use their discretion a bit.…
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Date of stay: September 2022Trip type: Travelled with family
Room Tip: Valet parking is worth the money.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Astrid Hay, General Manager at Heritage Christchurch
Responded 5 Sep 2022
Dear vinorach, Thank you for taking the time to place feedback on TripAdvisor subsequent to your recent stay. We are delighted to hear that you enjoyed your stay and facilities, and found Suites well appointed! Thank you for the feedback regarding the rates, we will make sure to follow up with our receptionist. The heritage Health Club has a separate proprietor, and all our staff follow their security protocols, but I do apologize for any inconvenience caused. Once gain I would like to thank you for your feedback and look forward to welcoming you back shall you visit our beautiful city in the future. Kind Regards, Astrid Hay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$154 - US$224 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
heritage christchurch hotel christchurch, christchurch heritage hotel
LOCATION
New ZealandSouth IslandCanterbury RegionChristchurch
NUMBER OF ROOMS
35
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Claim Your ListingHERITAGE CHRISTCHURCH (S̶$̶3̶5̶2̶) S$219: UPDATED 2023 Hotel Reviews, Price Comparison and 382 Photos (New Zealand) - Tripadvisor
Frequently Asked Questions about Heritage Christchurch
Which popular attractions are close to Heritage Christchurch?
Nearby attractions include Escape Artists (0.2 km), Margaret Mahy Family Playground (0.4 km), and Quake City (0.5 km).
What are some of the property amenities at Heritage Christchurch?
Some of the more popular amenities offered include an indoor pool, free wifi, and a fitness centre.
Which room amenities are available at Heritage Christchurch?
Top room amenities include a kitchenette, a minibar, and a flat screen TV.
What food & drink options are available at Heritage Christchurch?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at Heritage Christchurch?
Yes, paid public parking nearby, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to Heritage Christchurch?
Conveniently located restaurants include Dosa Kitchen Riverside Market, Jaba Grill and Bar, City, and Permit Room.
Are there opportunities to exercise at Heritage Christchurch?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Heritage Christchurch located near the city centre?
Yes, it is 0.1 km away from the centre of Christchurch.
Are any cleaning services offered at Heritage Christchurch?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Heritage Christchurch?
The staff speaks multiple languages, including English, Russian, Hindi, and Japanese.
Are there any historical sites close to Heritage Christchurch?
Many travellers enjoy visiting Riccarton House & Bush (3.1 km), Mona Vale (2.7 km), and Ferrymead Heritage Park (6.5 km).