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Novotel Christchurch Cathedral Square Hotel

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52 Cathedral Square Central City, Christchurch 8011 New Zealand
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (411)
Room & Suite (90)
Dining (29)
What is Travellers’ Choice?
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Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
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Updated 15/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 15/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#34 of 159 hotels in Christchurch
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
Spoil yourself in this new, stylish 4+ star hotel. The Novotel Christchurch Cathedral Square (re-opened 2013) is elegantly positioned alongside the original Christchurch Cathedral. The hotel boasts 154 spacious rooms and suites, from modern and contemporary to charming and cozy, everyone will be delighted. All rooms are complimented with the modern day comforts and amenities that one has come to love and expect from this international 4+ star hotel. Come to Christchurch and experience the style and sophistication of a 4+ star hotel in Christchurch.
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Property amenities
Paid private parking on-site
Free internet
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Taxi service
Business Centre with Internet Access
Parking
Wifi
Paid wifi
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kids club
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Room service
Minibar
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Languages Spoken
English
1409Reviews22Q+A100Room tips
Traveller rating
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Popular mentions
Dean R wrote a review 15 Jan
1 contribution
Our family had a fantastic overnight stay,outstanding service at the front desk,an amazing view from our executive suite on the 12th floor.The best hotel breakfast we have experienced.Perfect location. Lovely staff ! We will be back...Thanks guys !
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Date of stay: January 2022
Value
Service
Sleep Quality
Room Tip: Executive suite lovely views
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Peter C wrote a review 15 Jan
Auckland Central, New Zealand20 contributions9 helpful votes
Our family from Auckland finish our 1 week South Island road trip in Chch and stay 2 nights at Novotel Chch in room 1206. It's a very nice hotel with friendly staff. Buffet breakfast is great with variety of selection. We book a car park next door but unfortunately someone took our space. Hotel staff was very helpful and upgrade us for a valet parking. The location is central to every where within walking distance. We leave our car in the carpark for 2 days without driving it. Tauranga Library right next door is a bonus for family with young children too ! Highly recommended and will definitely come back again.
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Date of stay: January 2022
Location
Cleanliness
Service
Room Tip: Away from lift lobby
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tonybonne wrote a review Dec 2021
Ohope, New Zealand6 contributions1 helpful vote
I am an ACCOR Club member. I have had overall great experiences within the group. However, this evening, New Year’s Eve has let them down. After a dinner out, we thought we would have a night cap in the bar and possibly dessert. Well, after coming in and sitting down we were ignored totally and after 15 minutes I went to the bar to order drinks. By then dessert was all but forgotten. Not a good way to finish 2021, so let’s hope 2022 will be better.
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Date of stay: December 2021Trip type: Travelled as a couple
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Response from Bradley Conder, General Manager at Novotel Christchurch Cathedral Square Hotel
Responded 5 days ago
Hello Tony Negative feedback about our customer service is the most disappointing feedback to receive as a general manager. We have fallen short of our own expectations, and I am very sorry. Please rest assured that your comments are being followed up internally I appreciate your sharing your thoughts, it is my hope that you will give us the opportunity to better redeem ourselves in the near future.
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Bajar wrote a review Dec 2021
1 contribution
The hotel has good vibe and beautiful ambience. The staff is extremely friendly and helpful. I really like to thank the staff members smita and sumanth for their helpful behavior. And the spread are very good
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Date of stay: December 2021Trip type: Travelled as a couple
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Response from Bradley Conder, General Manager at Novotel Christchurch Cathedral Square Hotel
Responded 5 days ago
Hello Bajhg Thank you so much for the kind words. The most credible form of advertising comes straight from the people we know and trust so a recommendation to your friends and family is a great compliment. Thank you
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MacNZ2014 wrote a review Oct 2021
Tauranga, New Zealand7 contributions2 helpful votes
Stayed for 4 nights. This time with no vehicle. Thus hotel is so centrally located we didn’t need wheels. Everything so close including restaurants. Tram stops pretty much outside. The rooms was super clean and restaurant offered a good selection. Breakfast was superb.Thank you so much we will be back!
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Review collected in partnership with Accorhotels.com
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Bradley Conder, General Manager at Novotel Christchurch Cathedral Square Hotel
Responded 7 Nov 2021
Hello MacNZ2014 Thank you so much for the kind words. The most credible form of advertising comes straight from the people we know and trust so a recommendation to your friends and family is a great compliment. Thank you
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PRICE RANGE
US$87 - US$172 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel christchurch cathedral square hotel christchurch
LOCATION
New ZealandSouth IslandCanterbury RegionChristchurch
NUMBER OF ROOMS
154
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Frequently Asked Questions about Novotel Christchurch Cathedral Square Hotel
Which popular attractions are close to Novotel Christchurch Cathedral Square Hotel?
Nearby attractions include Margaret Mahy Family Playground (0.4 km), Quake City (0.4 km), and New Regent Street (0.1 km).
What are some of the property amenities at Novotel Christchurch Cathedral Square Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Novotel Christchurch Cathedral Square Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Christchurch Cathedral Square Hotel?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Novotel Christchurch Cathedral Square Hotel?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Novotel Christchurch Cathedral Square Hotel?
Conveniently located restaurants include Dosa Kitchen Riverside Market, Mumbaiwala Indian Street Kitchen, and Permit Room.
Are there opportunities to exercise at Novotel Christchurch Cathedral Square Hotel?
Yes, guests have access to a fitness centre during their stay.
Is Novotel Christchurch Cathedral Square Hotel located near the city centre?
Yes, it is 0.2 km away from the centre of Christchurch.
Are any cleaning services offered at Novotel Christchurch Cathedral Square Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Christchurch Cathedral Square Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Novotel Christchurch Cathedral Square Hotel?
Many travellers enjoy visiting Riccarton House & Bush (3.0 km), Mona Vale (2.6 km), and Ferrymead Heritage Park (6.6 km).