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Novotel Christchurch Cathedral Square Hotel

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Novotel Christchurch Cathedral Square Hotel
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877 Reviews from our TripAdvisor Community

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Showing 811: English reviews
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East Yorkshire, England
Reviewed yesterday NEW

Good sized room. The hand basin is outside of the bathroom with very little room to put your toiletries so not impressed with that. The standard of cleanliness is very good and the bed was comfortable. The food in the restaurant was excellent, as was the breakfast. The staff are very friendly and helpful. We stayed in hotels all over...

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Helpful?
Thank JackieM24
UK
Reviewed 4 days ago NEW

Comfortable bed and room was clean and comfortable with good shower pressure and nice toiletries. There were several restaurants and a few bars within a 5 minute walk of the hotel as well a a couple of small convenience stores. Staff were friendly and helpful. We didn't eat in the restaurant as we were put off by the prices and...

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Thank samoruk65
Newcastle, Australia
Reviewed 4 days ago NEW

Fantastic location, very clean, very helpful staff, breakfast was awesome but the hotel is just a bit bland. Lacked atmosphere it's more geared towards business visits than family visits. So if your visiting for bussiness this us the place for you.

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Thank Rob P
Michigan
Reviewed 6 days ago NEW

A very nice hotel with a helpful staff. This Novotel wanted us to join their Hotel club membership to get free WiFi or pay to use it. My husband and I filled out the application to get the free WiFi. It was a waste of time. The hotel however was very nice. The location was close to the city center....

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Thank DonandSheron
Reviewed 1 week ago via mobile

Great central location on Cathedral Square, the Novotel is a typical smart business hotel with a large well equipped bedroom containing all the facilities one would expect. Very clean and tidy and maintained to a very high standard. Its a personal thing but I don't like the open wet room shower, I think they are cold unless you are directly...

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Thank Michael O
New York City, New York
Reviewed 2 weeks ago

This was my first trip to ChCh and my first stay with Novotel. I was expecting more options, but was very pleased with my selection - and I'll stay here again. The location can't be beat, right in the heart of the city in Cathedral Square which is in the center of the city. The cathedral is directly across the...

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1Thank Dan B
Tamworth
Reviewed 2 weeks ago

Hotel very central, opposite the ruined cathedral. Walking distance of the botanical gardens, museum etc.Breakfast good, varied. Room design awful. Sink juts out into room, toilet behind sliding glass door, bath with overhead shower also in there. No hand rail to get in and out of the bath, only towel rail (flimsy)or shower pipe (hot) to grab hold of, felt...

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Thank BooknutTamworth
Scotland
Reviewed 3 weeks ago

Amongst the damage around Christchurch Cathedral, this Hotel stands out as a sign of the way forward. It's modern, fresh but still retain's Novotel's French origins and principles. Staff were very helpful on sightseeing and eating suggestions while the rooms were very well fitted out. In spite of limited competition, this Hotel tries hard to please. A good team all...

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Thank Truediamond
Hailsham, United Kingdom
Reviewed 3 weeks ago

had a very nice stay here upon arrival we were told by the front desk that we had been upgraded to a suite so no complaints from us, the room was absolutely lovely, the staff extremely polite and made us feel so welcome, also being centrally located is only a short stroll into town, we would not hesitate to stay...

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Thank 1804RICK
Surat, India
Reviewed 3 weeks ago

I checked in on 12TH FEB.They recovered 200NZD as deposit by debit card transaction.On checking out they just cancelled the transaction and not credited in my account and alleging my bank to retain that amount.It is not credited till today. Check in time is 2 pm eventhough till 10 pm they did not handed over the room to us.This is...

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1Thank sejalpatel1966sp
Jonathan6592, General Manager at Novotel Christchurch Cathedral Square Hotel, responded to this review

Dear sejalpatel1966sp, Thank you for taking the time to tell us about your experience at the Novotel Christchurch Cathedral Square. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. The preauthorisation we took on your credit card was released on your departure. When guests check out and there are no...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Square Restaurant
The Square Restaurant
Cuisines: European, New Zealand
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Spoil yourself in this new, stylish 4+ star hotel. The Novotel Christchurch Cathedral Square (re-opened 2013) is elegantly positioned alongside the original Christchurch Cathedral. The hotel boasts 154 spacious rooms and suites, from modern and contemporary to charming and cozy, everyone will be delighted. All rooms are complimented with the modern day comforts and amenities that one has come to love and expect from this international 4+ star hotel. Come to Christchurch and experience the style and sophistication of a 4+ star hotel in Christchurch. ... more   less 

Additional Information about Novotel Christchurch Cathedral Square Hotel

Address: 52 Cathedral Square | Central City, Christchurch 8011, New Zealand
Region: New Zealand > South Island > Canterbury Region > Christchurch
Price Range: $185 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Christchurch Cathedral Square Hotel 4.5*
Number of rooms: 154
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Also Known As:
Novotel Christchurch Cathedral Square Hotel Christchurch
Hotel Style:
#5 Green Hotel in Christchurch
#15 Luxury Hotel in Christchurch
#16 Business Hotel in Christchurch
#32 Family Hotel in Christchurch
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Christchurch Cathedral Square Hotel staff and other travellers.
7 questions
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Michigan
1 month ago
Kanpur, India
over a year ago
West Sussex, United Kingdom
Mission BC
over a year ago

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Questions? Get answers from Novotel Christchurch Cathedral Square Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 1014 had a good view, following the earthquakes of 2010/2011 there is a lot of building work taking place.”
 of 5 bubbles samoruk65, 22 Mar 2017 | Read review
“8 floor & above will give great views”
 of 5 bubbles lfc08London, 25 Feb 2017 | Read review
“Higher floors give a good view”
 of 5 bubbles 194grahaml, 12 Feb 2017 | Read review
“The tiny toilet area looked extremely close to not making health and safety standards.Ask for a room with a larger toilet.”
 of 5 bubbles summerbeaches2016, 6 Feb 2017 | Read review
“Stay on the Executive floor fo rmore privacy and quietness as the hotel does have groups staying there.”
 of 5 bubbles petitmonde, 31 Jan 2017 | Read review
5 of 5