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Swiss-Belsuites Pounamu Queenstown

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Traveller (435)
Room & Suite (342)
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Overview
  • Excellent70%
  • Very good20%
  • Average6%
  • Poor2%
  • Terrible2%
Travellers talk about
“studio room”(73 reviews)
“these apartments”(79 reviews)
“road noise”(68 reviews)
AMENITIES
Free Wifi
Free Parking
Hot Tub
Non-Smoking Hotel
Kitchenette
Spa
Laundry Service
5 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,480)
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1,452 results
Traveller rating
996
304
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996
304
89
34
29
Show reviews that mention
All reviewsstudio roomthese apartmentsroad noisegas firebeautiful apartmentfull kitchenwalk into townunderfloor heatingamazing viewsundercover parkingfrankton roadlake wakatipuwasher and dryerten minute walksmall kitchenetteour honeymoonlaundry facilities
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1 - 5 of 1,452 reviews
Reviewed 2 weeks ago via mobile

The room that we stayed was a one bedroom lake view and the view was astonishing... neat and clean rooms with everyday servicing. The place was easily accessible to Queenstown downtown and tour pickups were also done at the entrance of the apartments... This was...More

Thank Lokesh S
Response from HMSSPQ, General Manager at Swiss-Belsuites Pounamu QueenstownResponded 2 weeks ago

Dear Lokesh S thank you for your comments and I am glad that you enjoyed your stay with us. Yes the view from the suites are just stunning and we have recently implemented daily cleaning and we look forward to improve our guest experience continually....More

Hotel's Favourite
Reviewed 3 September 2017

We visited Queenstown and chose Pounamu for its reviews. The reception staff were very friendly and helpful throughout. We upgraded to an apartment which was definitely worth it and my wife was so happy with the layout and view from the floor to ceiling windows...More

2  Thank David B
Response from Pounamumarketing, Manager at Swiss-Belsuites Pounamu QueenstownResponded 8 September 2017

Thank you for your favourable 5 star review “David B” and your lovely comments about your recent stay at Pounamu Apartments. The team thoroughly enjoy taking care of our Guests needs. Our goal is to ensure that you leave Queenstown and Pounamu with happy and...More

Reviewed 2 weeks ago via mobile

Lovely way to end our honeymoon. Sad to leave Queenstown. Snuggly fireplace. clean and tidy. Great having 11am check out so we can sleep in. Tricky getting up all the stairs with heavy suitcases in pouring rain though.

Thank Joanne J
Response from HMSSPQ, General Manager at Swiss-Belsuites Pounamu QueenstownResponded 2 weeks ago

Dear Joanne J thank you for your lovely comments and I am glad that you enjoyed your overall stay with us. We look forward to welcoming you in near future. Regards, Fauzan Mulla Hotel Manager

Reviewed 2 weeks ago via mobile

In writing this review I had seen the booking on my business itinerary and having stayed in Queenstown many times I was looking forward to experiencing this for the first time. I was booked a studio option. Other comments regarding compactness are warranted though design...More

Thank oldmanonthepoint
Response from HMSSPQ, General Manager at Swiss-Belsuites Pounamu QueenstownResponded 2 weeks ago

Dear oldmanonthepoint thank you for your comments as it helps us to continually improve our services and facilities. I am glad to inform that all the suites will be installed with smart television starting next week. We really appreciate all the above comments and I...More

Reviewed 3 weeks ago

We stayed in a one bedroom apartment for 4 nights. On arrival the staff were very attentive and gave us a thorough check in, explaining everything in our apartment. The apartment was well appointed. Kitchenette with everything you needed, gas fire place, DVDs, and a...More

Thank JulieONZ
Response from HMSSPQ, General Manager at Swiss-Belsuites Pounamu QueenstownResponded 2 weeks ago

Dear JulieONZ thank you for your lovely comments and I sincerely appologize for the inconvinience caused. I am glad that you enjoyed your overall stay with us. We look forward to welcoming you in near future. Regards, Fauzan Mulla Hotel Manager

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Spa
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Refrigerator in room
Things to do
Spa
Hot Tub
Details
Price range
US$111 - US$343 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Queenstown
#2 Green Hotel in Queenstown
#4 Family Hotel in Queenstown
#8 Romantic Hotel in Queenstown
#10 Business Hotel in Queenstown
#19 Luxury Hotel in Queenstown
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$111 - US$343 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Queenstown
#2 Green Hotel in Queenstown
#4 Family Hotel in Queenstown
#8 Romantic Hotel in Queenstown
#10 Business Hotel in Queenstown
#19 Luxury Hotel in Queenstown
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (435)
Room & Suite (342)
Dining (27)
Pool & Beach (3)
Amenities (8)
Family and Play Areas (6)
Business Centre & Event Rooms (2)
Questions & Answers
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angelabeckham
17 October 2017|
AnswerShow all 2 answers
Response from Brooke G | Reviewed this property |
I would recommend paying extra to get a view if you plan on spending a lot of time in the room. Our view was of a concrete retaining wal with drain pipes coming out of it.
0
Votes
Room Tips
"Pay extra for a one bedroom lake facing suite, the view is worth it."
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"Quiet room with a great view"
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"Amazing views, Amazing place!"
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"Rooms at the rear are quieter."
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