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Pounamu Apartments

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Pounamu Apartments
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1,309 Reviews from our TripAdvisor Community

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Showing 1,283: English reviews
Alexandria, Virginia
Reviewed 31 March 2015

We loved staying here. We didn't bother with the expensive mountain-view side since we would be out hiking all day. The small, well-designed apartment at the rear was perfect with it's small kitchen, free Wi-Fi, and comfortable bed, and the office staff were helpful in booking day trips and answering our many questions.

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Helpful?
1Thank Marilyn052_12
Pounamumarketing, Manager at Pounamu Apartments, responded to this review

Thank you for your review and lovely feedback Marilyn052_12. We are so pleased that you enjoyed your stay at Pounamu and in Queenstown. We love booking trips for our Guests. The Studio Rooms are like a small hotel room – perfect for those that are out all day enjoying the sights of Queenstown. The 1 & 2 bedroom Apartments have...

Reviewed 30 March 2015

My wife and I stayed at the Pounamu for our honeymoon and the experience was great. The one bedroom apartment was very spacious and clean. It had all the amenities that we needed to stay comfortably. The patio and view from the apartment was gorgeous. There is no room service because it is an apartment but that was made clear...

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1Thank Howard L
Pounamumarketing, Manager at Pounamu Apartments, responded to this review

Dear Howard L Thank you for your tremendous review. I’m so pleased that we helped to create the perfect Honeymoon and that you enjoyed the Apartment and the amazing views. Taking care of our Guests is what we love doing. We look forward to you joining us again – maybe for your first wedding anniversary. Don’t forget to book direct...

Brooklyn, New York
Reviewed 26 March 2015

We splurged on getting a top floor, one-bedroom apartment with views of the lake and mountains and it was worth every penny. The apartments are luxurious, well furnished, spotless and have everything you need for a romantic getaway: beautiful kitchen, gas fireplace, floor to ceiling windows with one of the best views you've ever seen. The staff was helpful and...

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Helpful?
2Thank Phil A
Pounamumarketing, Manager at Pounamu Apartments, responded to this review

Dear Phil A Thank you for your amazing review Phil. We appreciate you taking the time to share your experience with us and Trip Advisor reviewers. It’s great to hear that you were not disappointed. We look forward to seeing you, maybe in Winter? Check out our Website for Special Offers, and don’t forget as a returning guest, booking direct...

Reviewed 26 March 2015 via mobile

My wife and I stayed here for 3 nights in an upstairs 1 bedroom apartment, we loved the view the bed was sooo comfy the electric fire place was a great touch too. One of the best places we stayed on our trip around the south island. I'd recommend this place to anyone staying in Queenstown. PS for the owners,...

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2Thank Jamie M
Pounamumarketing, Manager at Pounamu Apartments, responded to this review

Dear Jamie M Thank you for your review and for celebrating your Anniversary here at Pounamu. Yes they are “awesome” views. This morning’s sunrise was another reminder of how fortunate we are to be situated overlooking Lake Wakatipu and The Remarkables. All feedback is welcomed as a means to help Management to review areas that need addressing and where we...

Taupo, New Zealand
Reviewed 26 March 2015

We stayed at Pounamu by default. We actually booked to stay at Alpine Apartments - see my review - but were moved to Pounamu. So glad we made the effort as it entailed packing everything up but I had issues with Alpine. The staff were wonderful, so understanding, accommodating and helpful. If anyone has any issues with anything, I always...

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Helpful?
1Thank Adrienne N
Pounamumarketing, Manager at Pounamu Apartments, responded to this review

Dear Adrienne N Thank you for your feedback and review. We’re so pleased that you enjoyed Queenstown, the stunning views and many amenities on offer at Pounamu. Our sincere apologies that your neighbouring Guests were smoking on their balcony. We do ask our Guests to use the designated area, however the only way we can address these issues is when...

Kadina, Australia
Reviewed 25 March 2015

we had a studio room which was pretty compact but very clean and comfortable. Quite well equipped but if you are not tall it is difficult to reach crockery etc in overhead cupboards. No easy chair to sit in. Wifi didn't work most of the time we were here.

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1Thank junegregg
Pounamumarketing, Manager at Pounamu Apartments, responded to this review

Thank you for your review and lovely feedback Julia24. Our sincere apologies regarding the Wi-Fi Internet. The modem sometimes just needs a simple reset by contacting Reception. We are one of the few establishments in Queenstown that have installed the super fast fibre optic broadband. I agree, the Studio Rooms are the size of a small hotel room, however the...

Los Angeles, California
Reviewed 24 March 2015

10 minutes walk from town with a view over the main road to the lake. This out of town position gives a fantastic view down the lake to the mountains in two directions with amazing sunset views. The sound proofing cuts out exterior sounds and the traffic on the main road is not a problem. Everything about the apartment is...

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Helpful?
2Thank Vincent W
Pounamumarketing, Manager at Pounamu Apartments, responded to this review

Dear Vincent W We are rapt to see that you enjoyed your holiday in Queenstown and were impressed with our 5 star Apartments and all the amenities. Thank you for staying with us and for such a wonderful review. Don’t forget that as a returning guest, you will want to check out our Special Offers on our Website before booking....

Brisbane, Australia
Reviewed 23 March 2015

Amazing views and very nice apartment with open gas fire, generous bedroom and all very modern cooking and DW facilities. But I thought the tariff was a little rich on reflection. We also had a major WiFi outage for about 15 hours and I couldn't believe that on Saturday 21 Mar we couldn't get a TV channel for the NZ...

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1Thank IDCHTBMFOTG
Pounamumarketing, Manager at Pounamu Apartments, responded to this review

Dear IDCHTBMFOTG Thank you for your review and feedback. I’m so sorry that you didn’t have Internet for 15 hours. Reviewing the log for the timeframe of your stay, Queenstown did have an outage over that period or sometimes it just needs a simple reset by contacting Reception. Having Free 4 login/passwords in each bedroom makes it so easy. We...

Reviewed 19 March 2015

We loved staying here with our 7 month old son, we had a one bedroom apartment and found we had loads of space to spread out in the apartment. We were provided with a porta cot which was set up ready to go when we arrived. The views from our ground floor apartment were truly Amazing of the lake! The...

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1Thank GemVerno
Pounamumarketing, Manager at Pounamu Apartments, responded to this review

Hi GemVerno Thank you for your wonderful review. I was so pleased to read you and your family enjoyed your stay at Pounamu and all the amenities on offer met your needs.. It certainly is worthwhile booking direct. We have had some lovely brands, from Prada, Versace to now Burberry. And the views from the Apartments today of the lake...

Auckland, New Zealand
Reviewed 14 March 2015

Wonderful place to unwind after traveling to Milford Sound. All aspects of the accommodation were well appointed from the kitchen, bathroom, and lounge. Comfortable couches, loved the gas fireplace, excellent unlimited free wifi that was fast, comfortable bed, and the mirror in the bathroom didn't even fog up after my shower! Least of all, the view of the Remarkables was...

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1Thank wanderersk1985
Pounamumarketing, Manager at Pounamu Apartments, responded to this review

Dear Wanderersk1985 Thank you for your great feedback and review. We’re so pleased that you enjoyed Queenstown and the many amenities on offer at Pounamu. I’m sure Milford Sound put on a great show for you too. Our sincere apologies that your neighbouring Guests were noisy. With Management residing on site, we prefer to be alerted as soon as there...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
Things to do
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Travellers' Choice(R) 2015 Winner - Voted #3 in New Zealand. Relax in style and soak up the spectacular views of Lake Wakatipu and The Remarkables in our 1 or 2 bedroom spacious, self-contained or serviced Apartments. Each Apartment has an open plan lounge, dining and full kitchen facilities, gas fire, under-floor heating, Sky TV, ensuite bathroom with shared laundry amenities. A separate office area with computer/printer/fax. Our Studio Rooms are similar to small hotel rooms with kitchenette and ensuite bathroom (NO Views). Facilities include FREE unlimited Wi-Fi Internet and FREE local calls. Complimentary secure under cover Car Park with Ski/Golf Locker, BBQ area and outside Spa Pool. We also have a "Pet Friendly" Apartment. Sleeping configuration King Beds. Single beds can be requested at the time of your booking. Just a 10 min walk to Queenstown town centre and approx 20 min drive to the ski fields makes these beautifully appointed Apartments a must for your stay.Enquire about special seasonal rates and tempting promotional offers, and at Pounamu Apartments, be assured of a warm, welcoming visit to this 'Remarkable' region. ... more   less 

Additional Information about Pounamu Apartments

Address: Pounamu Apartments 110 Frankton Road, Queenstown 9300, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: $214 - $609 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pounamu Apartments 5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Pounamu Apartments Queenstown
Pounamu Apartments Hotel Queenstown
Hotel Style:
#1 Green Hotel in Queenstown
#2 Spa Hotel in Queenstown
#5 Family Hotel in Queenstown
#8 Romantic Hotel in Queenstown
#10 Business Hotel in Queenstown
#11 Luxury Hotel in Queenstown
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Questions & Answers

Here's what travellers have asked, with answers from Pounamu Apartments staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Can't go past a room with a view”
 of 5 bubbles , 30 Jan 2017 | Read review
“Book a one bedroom apartment. The extra room and views over the lake are worth the additional cost.”
 of 5 bubbles 639russellm, 15 Jan 2017 | Read review
“Best Views”
 of 5 bubbles spookyhart, 7 Jan 2017 | Read review
“Two bedroom apartments had stunning views”
 of 5 bubbles petermO3482GJ, 5 Jan 2017 | Read review
“The 2 bedroom is essentially a 1 bedroom + studio, if you book a 1 bedroom it will not be completely private.”
 of 5 bubbles elysydney, 1 Jan 2017 | Read review
5 of 5