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Swiss-Belresort Coronet Peak

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Swiss-Belresort Coronet Peak
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189 Reviews from our TripAdvisor Community

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Showing 180: English reviews
Dunedin, New Zealand
Level Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 3 days ago NEW via mobile

2 winters ago we stayed for about 4 days and I left a review, the GM replied that renovations were about to begin... from what I can see there are no changes! The receptionist when we arrived was very friendly and informative. We had booked a room for 2 adults and one child but the room we were given only... More 

Helpful?
Thank Yessiryousir
Kansas City
Level Contributor
71 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 3 days ago NEW

This hotel is way past its prime, should have been renovated a long time ago. Carpets are worn through in public areas, scuff marks on walls, etc. Amusingly, there is a brochure in the room extolling the virtues of the 'Swiss-Belhotel' experience, replete with photos of smug corporate types proud of their hotel culture. They obviously haven't visited this property... More 

Helpful?
Thank Sush108
Singapore, Singapore
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 6 days ago NEW

Checked-in way past the usual time - just to have the room not cleaned. Room has no immediate view. Requested for change but accommodation was supposedly full (understandable given the marathon and recent earthquake) Television belonged to a museum, with very bad reception. Has about 4 channels, and only 1 was actually watchable. Internet station was not working, wasted NZD4... More 

Helpful?
Thank zaamx
Amritsa M, General Manager at Swiss-Belresort Coronet Peak, responded to this review

Thank you for your time to post your comments We will certainly follow up on your comments and will pass on your compliments to Janice Grant Gaskin General Manager More 

Vienna, Austria
1 review
Reviewed 1 week ago NEW

Our spacious room was clean and comfortable. We found the rate (booked last-minute on Booking.com) very reasonable. Unfortunately the WiFi worked very bad. We had to leave our room and go to the corridor to surf the internet.

Review collected in partnership with Swiss-Belhotel International

Helpful?
Thank 96dieterw
Amritsa M, General Manager at Swiss-Belresort Coronet Peak, responded to this review

Thank you for your comments and we are in the process of updating the internet Grant Gaskin General Manager More 

Auckland, New Zealand
1 review
Reviewed 1 week ago

I ended up at Swiss Belresort because everything i tried in town was already booked but i was very glad i ended up outside town. (It was marathon weekend, and accommodation was booked long in advance). The shuttle to and from town was very efficient and i rented a bicycle and went everywhere i wanted to go. Staff were efficient... More 

Review collected in partnership with Swiss-Belhotel International

Helpful?
Thank U6370HQbillh
Amritsa M, General Manager at Swiss-Belresort Coronet Peak, responded to this review

Thank you for the posting and your feedback I am pleased that you were able to use the shuttle and you enjoyed your stay I look forward to welcoming you back in the future Grant Gaskin General Manager More 

Auckland Region, New Zealand
Level Contributor
115 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 2 weeks ago

We wanted to stay more local but had to pick this place due to the marathon being on. It turned out to be a great option. Free parking, still very close to town and easy to get around. The hotel is a bit tired and could use a spruce up but then we paid a good price for it so... More 

Review collected in partnership with Swiss-Belhotel International

Helpful?
Thank natsnaps
SwissBelResortGM, General Manager at Swiss-Belresort Coronet Peak, responded to this review

Thank you for your comments and I am pleased that you enjoyed your stay I look forward to welcoming you back in the future Grant Gaskin General Manager More 

Timaru, New Zealand
1 review
Reviewed 3 weeks ago

Needs a good tidy up and upgrading. The rooms were shabby and out of date. Curtains did not meet in the middle in our room. paint flaking in areas, door handles the paint was well worn through round the coridor doors handles. Generally looks old and tired.

Review collected in partnership with Swiss-Belhotel International

Helpful?
Thank maxmO114BV
Amritsa M, General Manager at Swiss-Belresort Coronet Peak, responded to this review

Thank you for your comments We do anticipate starting our renovation in the near future and hope to have at least half the hotel finished by March I hope to welcome you back in the future Grant Gaskin General Manager More 

Sydney
Level Contributor
59 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 4 weeks ago

Stayed here for 4 nights in October. It is a little way out of Queenstown, and while there is a shuttle service to and from the town, we had not reason to use this service as we had a car. The car was the essential tool for getting around to Arrowtown, wineries, and other locations, and I would not stay... More 

Helpful?
Thank Water_lovers_Sydney
Amritsa M, General Manager at Swiss-Belresort Coronet Peak, responded to this review

Thank you for taking the time with your feedback Certainly we make sure the shuttle service is available for our guests into town and back again and we did run a shuttle to Coronet Peak during the snow season We have nearly completed our plans for renovation and we look forward to this being completed in the next 12 months... More 

Chepstow, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 October 2016 via mobile

What a lovely surprise to come back to this bowling alley and get outstanding service. I've been here before and the lady behind the till was extremely rude!! To go back and be greeted with a smiley happy Irish chap made up for the bad past experience.

Helpful?
Thank Becki N
Amritsa M, General Manager at Swiss-Belresort Coronet Peak, responded to this review

Thank you for taking the time to comment and I have passed on your comments to Phil, the smiling Irish chap I feel in the past few months we certainly have improved the service there I look forward to welcoming you back Grant Gaskin General Manager More 

Sydney, Australia
1 review
Reviewed 5 October 2016

We booked it on the spot after arriving to Queenstown. The staff is very polite and helpful. We also like the bowling and bar. The shuttle services to towns is awesome. Only problem was WiFi speed which hopefully be solved.

Review collected in partnership with Swiss-Belhotel International

Helpful?
Thank arvinder06
Amritsa M, General Manager at Swiss-Belresort Coronet Peak, responded to this review

Thank you for your comments and we are now working out how to get a more complete coverage of the hotel for the WiFi service I look forward to welcoming you back Grant Gaskin General Manager More 

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Pool
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Services
  • Free Parking
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
Official Description (provided by the hotel)
Swiss-Belresort Coronet Peak is a 3 star resort with 75 guest rooms, all with private bathrooms. Located just 7 minutes from the lively downtown Queenstown. It is the perfect location to escape the nightlife and recover from an adventurous day. ... more   less 

Additional Information about Swiss-Belresort Coronet Peak

Address: 161 Arthurs Point Road, Queenstown 9371, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: $141 - $493 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Swiss-Belresort Coronet Peak 3*
Number of rooms: 75
Reservation Options:
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Hotel Style:
#3 Top resorts Hotel in Queenstown
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Questions & Answers

Here's what travellers have asked, with answers from Swiss-Belresort Coronet Peak staff and other travellers.
2 questions
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india
8 months ago
Hyderabad, India
7 months ago

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Questions? Get answers from Swiss-Belresort Coronet Peak staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Oh Curtains over the large window did not meet in the middle. Thus providing us with no privacy.”
 of 5 bubbles maxmO114BV, 10 Nov 2016 | Read review
“Check bedspread before putting on bed. Tell people to eat at the desk.”
 of 5 bubbles rickyp45, 14 Aug 2016 | Read review
“Room was big. Local tv channels. Only shampoo, body wash and soap available. No toothbrush, toothpaste and cottonbuds. No lift. U have to use the stairs. Choose ground floor and near reception when booking. Our one was 3rd floor and up to the very end which was a bit odd coz we booked early. Free shuttle to location. Free use of sauna and hot pool. Free wifi.”
 of 5 bubbles charlotte547, 26 Jul 2016 | Read review
“a room facing the road for better wifi service”
 of 5 bubbles SallyRoo123, 13 Jul 2016 | Read review
“Very warm room with heater as we stayed in winter excellent comfortable bed and all condiments supplied. No complaints what so ever.”
 of 5 bubbles j91969, 20 Jun 2016 | Read review
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