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Copthorne Hotel and Resort Queenstown Lakefront

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Copthorne Hotel and Resort Queenstown Lakefront
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728 Reviews from our TripAdvisor Community

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Showing 641: English reviews
Australia
Reviewed yesterday NEWvia mobile

Close to town. Chloe in reception is great. Best Beds. Room is nice and warm too. Service staff were lovely. Wish We'd had a room with a view of the river as we were right next it:( Good room. Thank you

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Helpful?
Thank simone j
New York
Reviewed 3 days ago NEW

I spent 2 nights in this centrally located hotel. I was able to park on the street, although there is hotel parking available. I walked to the gardens, along the lake and down into town. Everything is very close. The hotel has laundry and the staff was very accommodating.

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Helpful?
Thank AlmostAnywhere44
East Lansing, Michigan
Reviewed 4 days ago NEW

Very nice and comfortable rooms in a somewhat confusing layout. It is built on the side of a hill so the reception desk is on the fifth floor with the restaurant on the sixth while all the rooms were on levels below. Very good food.

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Thank Easy2BeGreen
Reviewed 4 days ago NEWvia mobile

Sleepless nights. No air conditioning- no insect screens, windows left open by housekeeping meant countless insect bites. Request to fumigate the room in our absence ignored and GM offered to take a 'couple of drinks' off the bill as consolation! Staff in restaurant are untrained backpackers. Not impressed given prices charged. Beautiful property, poorly managed.

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Thank Gautam S
New Zealand
Reviewed 6 days ago NEW

Pros: - nice rooms with a view - rooms are clean - great location Cons: - breakfast was terrible for $25 +$5 for coffee. Very basic, glasses dirty, lovelessly presented (reminds of a youth hostel). Got sick of it after 3 days. - WiFi has to be purchased every day - Overall overpriced.

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Helpful?
Thank Mil_the_globetrotter
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Thank you for your review and I shall certainly review breakfast . We appreciate your comments .

Romford Essex
Reviewed 1 week ago NEW

The cheapest drinks we found in a hotel in New Zealand. Especially if you catch happy hour $6 a beer! The hotel has a very confusing layout with rooms spread over various blocks & floors. The bad points are only 30 minutes free wi-fi after that is charged unless you sign up for some rewards scheme. How archaic! A silly...

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Helpful?
Thank holidayfan55
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Thank you for your review . We are always trying to improve so appreciate your feedback Hope you enjoyed all that Queenstown has to offer.

Auckland, New Zealand
Reviewed 1 week ago

Have had our Waitangi long weekend this year in Queenstown. Stayed two nights in the hotel and with pleasure. Really friendly and helpful staff, fast check-in, great room, with all we need: good bed and great shower. Breakfast buffet is good, bar is ok. Although the hotel had a huge amount of buses with tourists checking in and out, we...

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Helpful?
Thank lieuwe17
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Thank you so much for a great review & really happy to hear you enjoyed your Waitangi weekend with us . I shall pass on your kind comments to our staff and thank you for taking the time to post a review.

Peterborough, United Kingdom
Reviewed 1 week ago via mobile

Spent three days here. Room 2504 is on the front of the hotel and we suffered noise very early morning, from coaches arriving and departing. Room is of a good size, with ironing facility, tv, fan, heater, two double beds with the softest mattresses we have ever slept on and tea/ coffee making. We were a little puzzled when we...

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Helpful?
Thank fiftytripper
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Thank you very much for a great review and I will certainly look into some of your comments. Happy to hear you enjoyed the views and I appreciate your feedback . Hope you enjoyed your time in Queenstown

Melbourne, Australia
Reviewed 2 weeks ago

We had one night in a room and 4 nights in a junior suite. The view is spectacular, I would really recommend paying a little more for a Lakeview room. Both rooms were clean and quite well presented. The single room was a good size and on the ground floor we had a sliding door to go outside.The suite was...

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Helpful?
1Thank Leo W
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Thank you sincerely for a wonderful review. Very detailed and great that you have covered so many topics often covered by our guests. Yes the Lakeview rooms are quite wonderful and I feel your comments regarding the various blocks are quite accurate. Really happy to hear your enjoyed your stay and we very much appreciate you posting such a useful...

Reviewed 2 weeks ago via mobile

A very nice and beautiful lake view from our room. Room is very big and well equipped. Hotel is very short walk to town with lots of shopping and eateries. A beautiful and scenic walk along the lake is within minutes walk from the hotel. Staffs are very friendly and helpful.

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Helpful?
Thank Eileen T
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Thank you Eileen for your review , happy to hear you enjoyed your stay and the view from your room !! I will pass your kind comments on to our staff . Thank you .

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Copthorne Hotel & Resort Queenstown Lakefront has a Qualmark Enviro Gold Award for Sustainability. ... more   less 

Additional Information about Copthorne Hotel and Resort Queenstown Lakefront

Address: Corner Frankton Rd & Adelaide St, Private Bag, Queenstown DX ZP95021, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: $221 - $407 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Copthorne Hotel and Resort Queenstown Lakefront 4*
Number of rooms: 240
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Also Known As:
Copthorne Hotel Queenstown Lakefront
Hotel Style:
#35 Luxury Hotel in Queenstown
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Questions & Answers

Here's what travellers have asked, with answers from Copthorne Hotel and Resort Queenstown Lakefront staff and other travellers.
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Questions? Get answers from Copthorne Hotel and Resort Queenstown Lakefront staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lakefront room recommended.”
 of 5 bubbles leow642, 1 Feb 2017 | Read review
“Lakeview rooms are the best in Value and also views..stunning. However, they are located on the otherside of the hotel and is quite a walk.”
 of 5 bubbles 652serahb, 6 Jan 2017 | Read review
“check if you want a room with views”
 of 5 bubbles ianm658, 29 Nov 2016 | Read review
“Spend a little extra and get the Lake view rooms - huge windows where you take in the magnificent view.”
 of 5 bubbles KerryThied, 26 Nov 2016 | Read review
“Rooms with a lake view are excellent.”
 of 5 bubbles , 17 Nov 2016 | Read review
5 of 5