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Copthorne Hotel and Resort Queenstown Lakefront

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Copthorne Hotel and Resort Queenstown Lakefront
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754 Reviews from our TripAdvisor Community

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There are newer reviews for Copthorne Hotel and Resort Queenstown Lakefront
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Showing 665: English reviews
Auckland, Auckland, New Zealand
Reviewed 28 June 2014 via mobile

Nice hotel close. Nothing to really complain about wrong room quickly sorted . Yet second key for room wasn't correct but not a major only locked out for a bit , nice bar with good cocktails :) only confusing thing is how the floors are laid out. Go up then use different lift all confusing out room stated with a...

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Helpful?
Thank meow_22
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Many thanks for your comments and please accept my apologies for not getting the keys cut correctly. The keys are a little confusing as our first number is not the floor number but the block number (we havd e 3), I will ask the front office to ensure they mention this on check. Thanks again for your comments appreciate your...

Omaha, Nebraska
Reviewed 27 June 2014

For part of our honeymoon we stayed at the Copthorne for 4 days-we could not have been happier with our stay. Private spa tubs that are available for FREE throughout the day, friendly staff, and VERY clean rooms. Only a 10 minute walk down to downtown Queenstown and only a 5 minute walk down to the lake. We would stay...

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Helpful?
Thank travelch1ck
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Thanks for your comments and kind words, I will pass on to our housekeeping team regarding cleanliness of the hotel and glad to hear you enjoyed Queenstown.

Dunedin, New Zealand
Reviewed 14 June 2014

I really enjoyed my stay here, after arriving at the right hotel - there's also a Copthorne Lake View hotel. There was a really lovely lake view from my decently-sized room. The price was very reasonable too, in the off-season. Staff were friendly and carparking is free. A short walk down the road and down some steps, and you're in...

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Thank otagotraveller
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Great to hear that you had a lovely time and enjoyed the views, thanks for your kind comments on the hotel and your stay.

Banbury
Reviewed 10 June 2014

We were given a great welcome & free room upgrade (no-one would say why we deserved this). Our room was amazing, beautiful, really well equipped, even down to USB charging points! and exceptionally clean. We could step out onto a veranda area & into the beautiful gardens from the room. The welcome at reception was great. The staff in the...

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Thank Upton4
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Many thanks for your comments on your recent stay at the Copthorne Hotel and Resort, glad you enjoyed your stay and I will pass on your comments to the staff.

Clacton-on-Sea, United Kingdom
Reviewed 31 May 2014

Excellent welcome including a drink, very welcome indeed. Despite time taken for this it took an age for the cases to arrive from he coach. Room was very nice, a shame that it was not serviced to be used until 4pm. Some of our party had to wait even longer for their room to be available. Irritating to be told...

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1Thank Steve M
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Thank you for your comments on the mixed dinning experances you had during your stay.

Mumbai (Bombay), India
Reviewed 27 May 2014

Our stay at the hotel's suite was pleasant and enjoyable. The sit-out area and the bedroom offered a stunning view of Lake Wakatipu and Remarkables mountain and it was a soothing sight to sip on our morning cuppa in the verandah. The jacuzzi in our bathroom brought a smile to my face. Friendly staff and good European cuisine for lunch/dinner....

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Helpful?
Thank Gita H
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Thank you for you comments on you enjoyable stay in a suite at the Copthorne Hotel and Resort Lakefront Queenstown

Reviewed 27 May 2014 via mobile

We entered our room and it was very spacious and clean, though not overly modern. When we opened our curtains we has a spectacular lake view. Maybe we would have been more impressed had it not taken us so long to find our room. Upon checkin we were given our room key and some ridiculous directions on how to find...

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Helpful?
Thank Ashleigh M
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Thank you for your comments, the hotel is positioned to make the most of the lake views and can be a challenge to navigate to some areas. I will take your comments regarding directions and the lack of assistance with your bags back to the Reception team.

Reviewed 22 May 2014

I was surprised by the comfort of my room and the view was stunning. The capacity to eat across at the Milenum was a good alternate option. Downside....Wifi is outrageously expensive and unreliable. After my conference I changed hotels for a few days holiday...free Wifi.

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1Thank Robyn C
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Thank you for your comments regarding your stay as part of a conference at the Copthorne Hotel and Resort Queenstown

New Delhi, India
Reviewed 20 May 2014

Clean and comfortable, service friendly room. Parking available right next to rooms. Rooms big enough for studio size. And the best feature is the amazingly spectacular lake views it provides. Easy 10 min. walk to city centre. Bathroom was large, nice, cozy, and clean. Not completely noise proof but it as an amazing stay and beautiful room at an affordable...

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Thank Nitesh_Bansal
Reviewed 20 May 2014

Had 2 nights stay and was pleasant stay ! Location: less than 10mins walk to the town area, relatively convenient. Room: clean and spacious, love the king size bed. The bed was warmed up and was perfect for visiting in May. The heater in the room however was a lil noisy. The design looks a bit tired, but the settings...

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Helpful?
Thank PF-funnie
robertoakes, General Manager at Copthorne Hotel and Resort Queenstown Lakefront, responded to this review

Thank you for your comments on the view and location of the Hotel

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Near Copthorne Hotel and Resort Queenstown Lakefront

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Copthorne Hotel & Resort Queenstown Lakefront has a Qualmark Enviro Gold Award for Sustainability. ... more   less 

Additional Information about Copthorne Hotel and Resort Queenstown Lakefront

Address: Corner Frankton Rd & Adelaide St, Private Bag, Queenstown DX ZP95021, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: $137 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Copthorne Hotel and Resort Queenstown Lakefront 4*
Number of rooms: 240
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Also Known As:
Copthorne Hotel Queenstown Lakefront
Hotel Style:
#35 Luxury Hotel in Queenstown
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Questions & Answers

Here's what travellers have asked, with answers from Copthorne Hotel and Resort Queenstown Lakefront staff and other travellers.
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Questions? Get answers from Copthorne Hotel and Resort Queenstown Lakefront staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing the river.”
294martye, 18 Apr 2017 | Read review
“Do second floor or higher for better view.”
jameshT196QE, 4 Apr 2017 | Read review
“if it is lake view or garden view check with the hotel if the view is partial since I Had no view at all.”
XYZ1984, 11 Mar 2017 | Read review
“Lakefront room recommended.”
leow642, 1 Feb 2017 | Read review
“Lakeview rooms are the best in Value and also views..stunning. However, they are located on the otherside of the hotel and is quite a walk.”
652serahb, 6 Jan 2017 | Read review
5 of 5