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Mercure Resort Queenstown

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Mercure Resort Queenstown
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1,217 Reviews from our TripAdvisor Community

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Showing 1,112: English reviews
Port Townsend, Washington
Level Contributor
6 reviews
Reviewed yesterday NEW

This is a beautiful hotel with fantastic views (from many of the rooms) a great restaurant on site and very friendly helpful employees. But don't try to walk here from downtown - very steep uphill climb.

Thank phvor4
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW via mobile

We checked in yesterday and the staff were friendly and helpful. The view is superb from every room overlooking Lake Wakatipu and it's beautiful mountains. A bus from outside the hotel goes to town every 30 minutes where all the activities, dining and shopping can be done. A wonderful and relaxing panoramic view from this hotel will make your Queenstown... More 

Thank Ruby C
Ottawa, Canada
Level Contributor
21 reviews
11 hotel reviews
Reviewed 3 days ago NEW

Our new Garmin GPS shows that there is a Mercure Hotel located at 10 Brunswick St. instead of 21 Sainsbury Road. We have contacted Garmin but in the meantime check your destination carefully. As far as the hotel is concerned I would have had no complaints if it was not for the minuscule shower not allowing you to move, wash... More 

Thank ChantalYolande
Ulladulla, Australia
Level Contributor
49 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 5 days ago NEW

We stayed all up 4 nights at the resort, we were happy enough but the hotel is a bit tired and needs a good renovation to bring it up to the Mercure standard again. The rooms were clean but could do with a thorough going over. I would prefer a larger be than 2 doubles (I guess that's to cater... More 

Thank Eric C
Level Contributor
140 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 5 days ago NEW

Hotel is located a distance away from the center of town. There are regular public buses that drops guest right infront of the hotel lobby. If you are in good shape it is a very pleasant walk downhill from the hotel to the city center but climbing back that hill might be too strenuous. The rooms are good size, a... More 

Thank evelyn s
Sivakasi, India
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 days ago NEW

We stayed in this beautiful hotel in room no. 331 on 31 oct 2016.This hotel treats coach passengers as sheep herds & did not allotted us lake facing rooms. Rooms were not as good as we see in their website. A bus plies from hotel to downtown market which is about 2km from hotel. This bus loots passengers by charging... More 

Thank madan131275
Long Beach, California
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 week ago

Hotel is located near the shores of lake Wakatipu with a stunning mountain range. Location is far from CBD but Bus # 9 stopped in front of the hotel. Fare is NZD 5.00 both ways or NZD 7.00 one way. It takes only 10 minutes to reach town. Room a bit small has 2 double bed, mattress are average. Amenities... More 

Thank SCT0356
1 review
Reviewed 2 weeks ago via mobile

Lakeview room, building dated, staff helpful, good choice for budget conscious, dining room wonderful, quite a distance from city center to walk would consider again when visiting. Stay soured by agoda double booking stay, staff helpful to make the best of situation, still annoying as was the included breakfast which was not honored due to supposed web page glitch.

Thank Irene S
Los Angeles, California
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 weeks ago via mobile

This is a beautiful hotel situated right near the lake so you will have amazing views from your window and the restaurant and lobby. The room was spacious, clean and modern. It has a nice size refrigerator, safe and free wifi (you may have to be a member but free to join). I was greeted with chocolate and water in... More 

Thank AnonymousNS
Townsville, Australia
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 weeks ago via mobile

We came here to QT for the week for a romantic get away , and for the lovely picture of the Bedroom and the veiw from it . Wow o wow wow . A king size bed s a veiw of the Remarkles was all we needed to Be happy ( king room and all window as tow queens first... More 

Thank Binglou

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  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Mercure Resort Queenstown is located on a unique vantage point overlooking the Lake Wakatipu and the Remarkables Mountains. The hotel features 148 spacious rooms with either Lake or Garden views. Accommodation rooms feature broadband internet, coffee and tea making facilities ,in room safes. Facilities include an outdoor swimming pool, spa pool, sauna and gymnasium. Vista a la carte Restaurant, the Lounge Bar, three flexible conference rooms and a winter and summer sports storage room. Complimentary car parking. ... more   less 

Additional Information about Mercure Resort Queenstown

Address: Sainsbury Road 9197, Queenstown 50071, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: $133 - $341 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Resort Queenstown 4*
Number of rooms: 148
Reservation Options:
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Also Known As:
Mercure Resort Queenstown Hotel Queenstown
Mercure Hotel Queenstown
Mercure Queenstown
Hotel Style:
#14 Business Hotel in Queenstown
#26 Luxury Hotel in Queenstown
#29 Family Hotel in Queenstown
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Resort Queenstown staff and other travellers.
10 questions
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Questions? Get answers from Mercure Resort Queenstown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view!”
 of 5 bubbles phvor4, 2 Dec 2016 | Read review
“It depends what you like.”
 of 5 bubbles ChantalYolande, 30 Nov 2016 | Read review
“Go for a lake view room”
 of 5 bubbles EricC42, 28 Nov 2016 | Read review
“Rooms on higher floors have a lakeview.”
 of 5 bubbles 984evelyns, 28 Nov 2016 | Read review
“Ask for a room with a lake view”
 of 5 bubbles SCT0356, 23 Nov 2016 | Read review
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