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Mercure Resort Queenstown

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Mercure Resort Queenstown
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1,328 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Resort Queenstown
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Showing 1,213: English reviews
Reviewed 30 June 2015 via mobile

We booked a double garden room which was quite spacious and fairly clean for an old room, although the carpets and curtains were stained quite badly due to age and the heater needed updating. The breakfast buffet was average with a decent selection of foods for $23- scrambled eggs were however, horribly runny on more than one occasion (looked nothing...

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Helpful?
Thank Alric W
MQR, Director of Sales at Mercure Resort Queenstown, responded to this review

Thank you for your review. We are pleased you enjoyed your stay overall and have taken note of your comments regarding the carpets and scrambled eggs to address these issues. We do hope you return to us soon as our refurbishment is very close to being completed! Kind regards, Michelle Dent, Mercure Queenstown

Dunedin, New Zealand
Reviewed 30 June 2015

We stayed here for the weekend during the winter festival. Check in was a breeze and staff were great. Room had everything needed, although the Internet was very slow. View from bar was stunning. Not too far from town, would happily stay here again.

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Thank Joe_Stevenson85
MQR, Director of Sales at Mercure Resort Queenstown, responded to this review

Thank you for your lovely review. We are always pleased when our fellow Otago citizens come to visit! We do hope you return to us soon as our refurbishment is very close to being completed. Kind regards, Michelle Dent, Mercure Queenstown

An Accor traveller
1 review
Reviewed 28 June 2015

Review collected in partnership with Accorhotels.com
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Thank An Accor traveller
MQR, Director of Sales at Mercure Resort Queenstown, responded to this review

New Zealand
Reviewed 26 June 2015

I came here expecting a nice property, and was blown away at the quality of the room, view, service and price. The room was newly refurbished, in tasteful modern decor, and comfortable furnighings. The view out the window was absolutely exquisite! Any traveller who wants to enjoy the wonders of Queenstown lakes and mountains needs to have this room 033....

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Thank Lisabug1964
MQR, Director of Sales at Mercure Resort Queenstown, responded to this review

Thank you for your sensational and comprehensive review. We are thrilled you were spoiled – this is what we aim to do on everyone’s vacation here at Mercure! Thank you also for being a valued member of Accor Plus. We look forward to welcoming you back to Mercure, Kind regards, Michelle Dent, Mercure Queenstown

Blakeview
Reviewed 23 June 2015

Review collected in partnership with Mercure Hotels
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Thank mred68
MQR, Director of Sales at Mercure Resort Queenstown, responded to this review

Reviewed 21 June 2015 via mobile

We spent 3 nights at the resort and we placed in a recently renovated Lakeview room (031). The view in the morning was spectacular and the room was a constant temperature but we felt the door lock that didn't always work and the bare looking room didn't give us the full 5/5 experience. The room was missing a desk in...

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Thank Antof88
MQR, Director of Sales at Mercure Resort Queenstown, responded to this review

Thank you for your wonderful, positive review. We are pleased you enjoyed the wonderful views. We apologise the door lock caused an issue on your stay we have rectified this issue now. Please do return to see the rest of the refurbishment which includes the Lobby and Vista Restaurant currently being completed. We look forward to welcoming you back to...

Newcastle
Reviewed 21 June 2015

Review collected in partnership with Accorhotels.com
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Thank kezzaNewcastle
MQR, Director of Sales at Mercure Resort Queenstown, responded to this review

Philippines
Reviewed 16 June 2015

Location was a bit far from the city centre, but love the lake views that we have from our room, stayed here for 3 nights, and we are all happy and contented with the rooms. 2 double beds each room (room 211, 212, 213 and 214), very spacious. Bathroom was clean and toiletries were complete. Laura, the duty manager was...

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Helpful?
Thank jadylee
MQR, Director of Sales at Mercure Resort Queenstown, responded to this review

Thank you for your review. We are pleased you enjoyed your stay and the lovely hospitality extended to you by Laura. Please do return to us soon! Kind regards, Michelle Dent, Mercure Queenstown

Mumbai (Bombay), India
Reviewed 6 June 2015

I and my wife stayed at this hotel during our visit to Queenstown. We managed to get a very good deal online and being members of Accor, our room was upgraded. Must say that the hotel is very nice and well made, it offers a great view as well of the lake. The service is very good and even the...

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1Thank MukulJain_2014
MQR, Director of Sales at Mercure Resort Queenstown, responded to this review

Thank you for your review and your great loyalty in staying with ACCOR Hotels. We are pleased you enjoyed your stay with us and hope to welcome you back again, Kind regards, Michelle Dent, Mercure Queenstown

Montreal
Reviewed 4 June 2015

Review collected in partnership with Accorhotels.com
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Thank incamontreal
MQR, Director of Sales at Mercure Resort Queenstown, responded to this review

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Mercure Resort Queenstown is located on a unique vantage point overlooking the Lake Wakatipu and the Remarkables Mountains. The hotel features 148 spacious rooms with either Lake or Garden views. Accommodation rooms feature broadband internet, coffee and tea making facilities ,in room safes. Facilities include an outdoor swimming pool, spa pool, sauna and gymnasium. Vista a la carte Restaurant, the Lounge Bar, three flexible conference rooms and a winter and summer sports storage room. Complimentary car parking. ... more   less 

Additional Information about Mercure Resort Queenstown

Address: Sainsbury Road 9197, Queenstown 50071, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: $112 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Resort Queenstown 4*
Number of rooms: 148
Reservation Options:
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Also Known As:
Mercure Resort Queenstown Hotel Queenstown
Mercure Hotel Queenstown
Mercure Queenstown
Hotel Style:
#14 Business Hotel in Queenstown
#26 Luxury Hotel in Queenstown
#29 Family Hotel in Queenstown
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Resort Queenstown staff and other travellers.
11 questions
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Waikerie, Australia
4 months ago
Bethany Beach, Delaware
Sacramento, California
over a year ago

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Questions? Get answers from Mercure Resort Queenstown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room with a view of Lake Wakatipu!”
FelicityJohannesburg, 18 Apr 2017 | Read review
“Request an upper floor, room 402 was great”
  • 402
jakebrake54, 14 Apr 2017 | Read review
“Ask for room facing the water; sign up for loyalty program for free wifi.”
732adim, 12 Apr 2017 | Read review
“Lake facing if you can book early and it is expensive”
Drsabharwal, 12 Apr 2017 | Read review
“Get a lake view”
loadie49, 10 Apr 2017 | Read review
5 of 5