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Rydges Lakeland Resort Hotel Queenstown

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Traveller (791)
Room & Suite (356)
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Overview
  • Excellent13%
  • Very good32%
  • Average28%
  • Poor16%
  • Terrible11%
Travellers talk about
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,249)
There are newer reviews for Rydges Lakeland Resort Hotel Queenstown
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All reviewslake facing roombit datedgreat view of the laketown centreviewslakesidemountainsremarkables
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631 - 635 of 2,120 reviews
Reviewed 17 December 2015 via mobile

Our 2 night stay had more than a few unsatisfactory aspects. A hold placed on the credit card on arrival was not brought to our notice. Five days later the hold has not been released despite the account being settled in full with an eftpos...More

1  Thank Bronwyn R
Response from Michael S, Manager at Rydges Lakeland Resort Hotel QueenstownResponded 20 December 2015

Metal Pipes? I don’t recall seeing these on my daily walks around the property. Are you able to get in touch and let me know where these are so I can get them removed immediately? I was disappointed to read that your stay did not...More

Reviewed 16 December 2015

This hotel is in a perfect location, definitely worth paying for lake facing room and asking for a high floor. Staff were friendly and helpful. Free wifi in the room and although it was a little slow it worked enough just for checking emails etc....More

Thank Annie-Hart
Response from Michael S, Manager at Rydges Lakeland Resort Hotel QueenstownResponded 20 December 2015

Thank you Annie for your pleasant feedback from your stay. I have passed on your feedback regarding the Housekeeping staff to the Executive Housekeeper who is very grateful of your comments. I was pleased to read that you enjoyed the location and views the Hotel...More

Reviewed 16 December 2015

I can't add much to existing reviews. The hotel is well located, just a 5-10 minute walk from the center of town, and most rooms have a great view of the lake and surrounding mountains. But my room at least was small and shabby and...More

Thank anon8882014
Response from Michael S, Manager at Rydges Lakeland Resort Hotel QueenstownResponded 16 December 2015

Thank you for taking the time to supply your feedback regarding your stay at Rydges Lakeland Resort. Whilst you have agreed with most other reviews about the location, I was disappointed to read that the room was below your expectations. Whilst the property is a...More

Reviewed 15 December 2015

After reading a number of adverse reviews on this hotel in TripAdvisor I arrived expecting the worst. We arrived on Sunday. There was no porter, the luggage trolley had a flat tyre and we struggled to get to our rooms. But we were delighted with...More

Thank Gerald M
Response from Michael S, Manager at Rydges Lakeland Resort Hotel QueenstownResponded 16 December 2015

Thank you Gerald for your very positive feedback regarding Rydges Lakeland Resort. At the start of reading your post I was a bit concerned you may have accidentally given the hotel a 5 star rating. The team and I are very proud in the fact...More

Reviewed 15 December 2015

Over the years I have stayed here a few times, and the location is wonderful - right in the lake frontage. But, all in all, the place needs a revamp - a thorough renovation top to bottom. I booked on-line (and got a very good...More

Thank AndyBeeNZ
Response from Michael S, Manager at Rydges Lakeland Resort Hotel QueenstownResponded 16 December 2015

It is always great to get feedback from guests who travel to the hotel regularly. You may be excited to know that the hotel has a planned refurbishment due to begin in early 2016. The team and I are all very excited to see the...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$91 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Queenstown
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$91 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Queenstown
Room types
Suites, Non-Smoking Rooms
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Traveller (791)
Room & Suite (356)
Dining (20)
Pool & Beach (12)
Business Centre & Event Rooms (1)
Questions & Answers
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theamazingming
13 December 2017|
Answer
Response from Debz G | Reviewed this property |
We just asked and they placed one in the room. No deposit required and staff very helpful
0
Votes
Pat H
20 May 2017|
AnswerShow all 5 answers
Response from Jane L | Reviewed this property |
Yes WiFi was free and efficient
0
Votes
lizatki
16 October 2016|
AnswerShow all 10 answers
Response from Honeyocean | Reviewed this property |
Ask the hotel directly
3
Votes
Room Tips
"ask for a Lake View to get a stunning outlook"
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"stay elsewhere"
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"Definitely a lake-view room but i unfortunately cant recommend the rooms"
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"Hotel rooms need complete refurbishment"
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