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Rydges Lakeland Resort Hotel Queenstown

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Rydges Lakeland Resort Hotel Queenstown
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1,890 Reviews from our TripAdvisor Community

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There are newer reviews for Rydges Lakeland Resort Hotel Queenstown
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Showing 1,779: English reviews
Sydney, Australia
Reviewed 26 January 2015

No fly screen on windows, so we could not open them to get fresh air (mosquitos outside the window trying to come in). No air cond, so no fresh air (since we could not open the windows). No exhaust fan in bathroom, so no air again. The room was not cheap either, so I expect more from a property being...

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Helpful?
Thank Azzsyd
Vince S, Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review

Dear Azzsyd, Thank you for your feedback, re fly screens, I believe you would struggle to find screens in any hotel throughout the country and we also encourage our guests to open the windows and take advantage of the wonderful lake and mountain breezes that pass through the southern alps. Regards, Vince

Auckland, New Zealand
Reviewed 26 January 2015

Great views of the lake. Stayed at level 3 and loved the room. The 2 minus points were: the lift was dead slow and took 10 seconds for it to slide open. Getting to the room is a bit confusing and we had to use 2 lifts, The room did not have an aircon (feels very warm during the night)....

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Helpful?
Thank avp5
Vince S, Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review

Dear avp5, Thanks for taking the time out to review our hotel, I am pleased to hear you took advantage of our hotels stunning location with its majestic backdrop of the lake & mountains. Hope to see you back soon! Regards, Vince

Breckenridge, Colorado
Reviewed 25 January 2015

Very nice hotel with all of the amenities for a great price. Our room was located in the back of the building without a view - you get what you pay for = but very, very nice. Bathroom was fairly newly remodeled.

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Thank HeidelbergSummer
Vince S, Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review

Dear HeidelbergSummer, Thanking you for your positive feedback and that you enjoyed our hotels superb location, value and our hospitality. We hope to see you back in Queenstown! Regards, Vince

Sydney, Australia
Reviewed 24 January 2015

We had been looking forward to our 4 night stay in a superior lakeview room. But our first night was awful. We were given room M11 (on the mezzanine level). There is no independent air con in the rooms and the bathroom was emanating heat. By the middle of the night, our room felt like we were in a tropical...

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Helpful?
Thank happyitchyfeet
Vince S, Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review

Dear happyitchyfeet, Our most sincere apologies for the issues in which you have experienced during your stay. I appreciate your honest and thorough feedback, I have raised the issues you highlighted with our front office team which will be investigated, In relation to cooling and heating we are currently looking at solutions to ensure all our guests enjoy a comfortable...

Townsville, Queensland, Australia
Reviewed 22 January 2015

The cheaper alternative for a hotel-stay in Queenstown. Good service and good location. The bed however was two single bed's joined together. This could of just been a once off thing - I'm not too sure. Not a huge deal anyway!

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1Thank Timothys_Travels
Vince S, Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review

Dear Timothy, Thanks for your feedback, nice to hear you enjoyed the stunning location and our services. Regards, Vince

Reviewed 20 January 2015

We had a twin room, with a water view. The room was large, beds were extremely comfortable, and view was amazing. Best of all was the location, being just a 5 min walk along the lake to the centre of town. Couldn't have been more pleased with this hotel! Highly recommend

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Helpful?
1Thank Louisa J
Vince S, Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review

Dear Louisa, Thanking you for your positive feedback, we are very fortunate to have our hotel positioned in such a perfect location with sweeping views of Lake Wakatipu and the Remarkables, we were delighted to hear you enjoyed our hospitality. Hope to see you back soon! Regards, Vince

Perth, Australia
Reviewed 20 January 2015

A quick family visit to NZ saw us stay 3 nights in this location. Rooms were clean and our view over the lake was outstanding. A short walk to the town centre made this a wonderful location. Booking and checking in online was pain free and very efficient as we arrived in the late afternoon. Staff were very accommodating and...

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Helpful?
Thank SusanandGeoff
Vince S, Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review

Dear Susan and Geoff, Thank you for taking the time out to review our hotel, I was very pleased to read you enjoyed every aspect of your stay and our hospitality. I will certainly pass on your positive comments to the team. We all hope to see you back in Queenstown! Regards, Vince

Reviewed 19 January 2015

Other than a great view of Lake Wakatupi there is nothing much else this hotel offers. First, they give us a average room facing the parking lot. After I called and asked for a better room, they were nice enough to accommodate us but we had to move twice during our 3 night stay because they couldn't give us the...

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3Thank Hema P
Vince S, Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review

Dear Hema, Disappointed to read your stay with us was below par in a few areas, though I was glad to hear our front desk team were attentive to resolve the room issues quickly for you, please note that we a currently in the planning stages of a refurbishment due to take place in the near future, when complete I’m...

Thailand
Reviewed 18 January 2015

We visited Queenstown over New Years, so the town was very full, and one night we had no choice but to book a room in this hotel. We got a small suite with a pull-out couch for our kids, so the room was functional and served its purpose. But the furniture is quite outdated and run-down, and the bathroom fixtures...

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Helpful?
Thank ChezNoodles
Vince S, Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review

Dear ChezNoodles, Thanks for your review of our hotel, I am sorry to hear the condition of the hotel did not meet with your approval, however I am pleased to advise the hotel is marked for a refurbishment later in the year, I apologise for the service issue you raised and I will investigate with the relevant department. Regards, Vince

Melbourne, Australia
Reviewed 16 January 2015

We went with the budget option as we were planning to spend minimal time at our room but still expected a bit more from a "Hotel". The rooms were more like a backpacker style room. Average at best but didn't feel quite like a hotel room. No air con for hot days and the beds were not very comfortable. Also...

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Helpful?
1Thank tkha007
Vince S, Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review

Dear tkha007, I was disappointed to learn that the Budget accommodation you booked fell short of your expectations, Unfortunately the release of pre authorised funds are out of our control, as your credit provider has control over the release of funds. Thanking you for your feedback Regards, Vince

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Contemporary multi-story hotel overlooking Lake Wakatipu, 400 meters from town center. ... more   less 

Additional Information about Rydges Lakeland Resort Hotel Queenstown

Address: 38 - 54 Lake Esplanade, Queenstown, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: $176 - $821 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Rydges Lakeland Resort Hotel Queenstown 3.5*
Number of rooms: 255
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Also Known As:
Rydges Lakeland Hotel Queenstown
Rydges Lakeland Queenstown
Hotel Style:
#4 Top resorts Hotel in Queenstown
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Questions & Answers

Here's what travellers have asked, with answers from Rydges Lakeland Resort Hotel Queenstown staff and other travellers.
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Questions? Get answers from Rydges Lakeland Resort Hotel Queenstown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the lake view rooms have a great of the mountains and the lake, but higher level rooms give you a better view”
 of 5 bubbles steveonz44, 27 Nov 2016 | Read review
“Ask for lakeview room maybe in a newer part of the hotel.”
 of 5 bubbles travellerMelbourne, 26 Nov 2016 | Read review
“take the lake view room”
 of 5 bubbles RezaS38, 21 Nov 2016 | Read review
“King-size suite with views”
 of 5 bubbles , 17 Nov 2016 | Read review
“All the rooms have a view which is great.”
 of 5 bubbles 678amberw, 28 Oct 2016 | Read review
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