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Eichardt's Private Hotel

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234 Reviews from our TripAdvisor Community

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Showing 233: English reviews
San Jose, CA
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 15 December 2015

We had a fantastic 5 night stay here at the end of November in one of the lakefront apartments. The apartment was very well equipped with a very comfortable bed, fireplace and balcony overlooking the lake. It was like coming home every day. The breakfast served every morning in the bar was really good and the tapas served at dinner... More 

Helpful?
1 Thank kcole5
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review

Thank you for your feedback, it's a delight to hear we are exceeding expectations across the board - it is what we strive to do every day and leave every guest looking at their calendar to pick the date they can return! I appreciate your comments on the team and will ensure these are passed on. Looking forward to seeing... More 

CT
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 December 2015

One of our best hotel experiences ever. We stayed in three of the suites during a family vacation in Queenstown. The accommodations were elegant and spacious, the location on the lake and in town was perfect, the staff warm and couldn't have been more helpful, all-in-all an unforgettable time. We hated to leave.

Helpful?
2 Thank newsfollower
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review

Thank you for your review, it was a pleasure to have you and your family with us at Eichardt's. We were delighted to be able to share our wonderful region with you - and to introduce you to our incredible New Zealand cuisine. Every visitor to New Zealand MUST visit Queenstown to experience the very best of Aotearoa, and have... More 

Melbourne, Australia
2 reviews
Reviewed 6 December 2015

My wife enjoyed the hospitality of Eichardt's for a glorious seven days. The accomodation is outstanding but the staff make this a very special place.Guest Services were brilliant as well as the Food and Beverage Staff. Don't miss the Clam Chowder at Eichardt's Bar!!! We not only enjoyed the services of the hotel but around the corner at their sister... More 

Helpful?
Thank Kevin D
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review

Thank you Kevin and Gail for your review - praise from fellow industry professionals is the best kind to receive and I am glad my team looked after you in such a memorable way. We do try to go out of our way to add some special touches to every stay, as you know from your experience in the industry... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 December 2015

Hi James and team, Wanted to thank you for a great stay. We stayed at the lakeside apartment which was just a few minutes away from the main hotel, as we needed two bedrooms. Few facts. Great location, close to everything. Apartment was great, everything you need and very comfortable. Food was great and very good portions. Great service. Need... More 

Helpful?
Thank Andrew V
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review

Thank you Andrew, it is always a pleasure to see great comments regarding the team members - certainly a point of pride. We work extremely hard to ensure that every guest has a memorable experience and love to show off our region to visitors by getting you out into the surrounding area to enjoy the array of activities available. Hope... More 

Florida
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 November 2015 via mobile

This hotel is not equipped to handle unexpected medical or travel related issues. The staff is kind, smiles, and will walk you to your room, but no one can help you if you have an unexpected medical situation. They are totally unfamiliar with their medical clinics, hours and operations -which is no more then a five minute walk away. I... More 

Helpful?
2 Thank wolfpo
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review

Thank you for providing your feedback. To clarify, our staff are well aware of the options for medical treatment in the area and did book a number of appointments, including offering to call an ambulance for transport to the medical centre for urgent after hours treatment. Excess luggage if not booked at the time of ticketing will always incur a... More 

Sydney, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 November 2015

Eichardt's Private Hotel is definitely one of the best places I have ever stayed. My friend and I stayed for four nights when we visited Queenstown for the marathon event. Our room (room 2 in the main hotel section) was just beautiful in every way. Luxuriously appointed, even sensor lights if you get up to the bathroom in the night,... More 

Helpful?
Thank SCE_10
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review

Thank you for review, it was a pleasure to have you with us recently. I am pleased to see your comments on the service provided by the team and will ensure your note is seen by the staff. The team are always striving to go the extra mile to 'surprise and delight' and getting recognition makes it even more rewarding.... More 

New York
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 November 2015

Set at the foot of the Lake in Queenstown, this small but incredibly elegant hotel represnents the essence of luxury, service and good taste. The staff was incredibly friendly and responsive, the rooms were all unique, spacious, and beautifully decorated. It was one of the most beautiful and well serviced places we have ever stayed in. Bravo!

Helpful?
Thank areiter747
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review

Thank you for your review and comments on the service, I am glad we were able to make your Queenstown experience memorable. Queenstown is an extraordinarily busy place for a small town, and we strive to deliver something of an oasis of calm among all the activity. Best wishes for the remainder of your travels in New Zealand James Cavanagh More 

Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 November 2015 via mobile

We stayed in an apartment along the lakefront in the centre of Queenstown. It was perfect for us as we didn't have a car so it was easy to get around and the hotel was more than happy to arrange transfers for us to go see the surrounds of Queenstown in comfort and style. Concierge did everything possible to make... More 

Helpful?
Thank Olivier B
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review

Thank you for your review, it was a pleasure to have you with us. The Apartment suites do enjoy a wonderful location, right on the lake front and among the restaurants. I appreciate the comments on the team as well we put a lot of effort into customer service so it is pleasing to hear it is well received. Looking... More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 November 2015 via mobile

Our stay was outstanding - from the attentive service in the bar and restaurant to the efficient guest service. The apartment was excellent with a breathtaking view. They serve beautiful tapas in the bar for lunch and dinner and included a la carte breakfast every morning. They have an extensive wine list and a very creative cocktail list but were... More 

Helpful?
Thank WandererCLS
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review

Many thanks for your wonderful review, I am glad we were able to make your Queenstown experience memorable. Our dining choices are very much at the top of many must-do lists for Queenstown - including our sister hotel The Spire and their restaurant No5 Church Lane. With so many great places to eat in town we are delighted to be... More 

Seattle, Washington
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 October 2015

Visited Eichardt's again for a ski trip and was just as brilliant as our previous stay. The staff remembered us from earlier in the year and even our favorite cocktails! Our room was beautiful and cosy with the fireplace and rabbit fur throw on the bed, and lovely just to hang around in our suite all day when the weather... More 

Helpful?
Thank coleandco2015
Eichardts, General Manager at Eichardt's Private Hotel, responded to this review

Great to have you with us again - repeat guests are the best endorsement we can get! Many thanks for you review, no doubt we will see you again next year. Regards, James Cavanagh More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
HM Magazine (Australia) Best New Zealand Hotel 2014. World Luxury Hotel Awards Best boutique ski hotel 2013 and 2014 Eichardt's Private Hotel provides fine accommodation in five luxurious Hotel Suites, four Lakefront Apartments, and the Eichardt's Residence, all located in the historic district on a premium lakefront position at the heart of Queenstown's cafe and restaurant precinct with some of the finest international shopping labels an easy stroll away. The Hotel reflects contemporary provincial elegance, its modern features in perfect harmony with the distinctive antiques and luxurious furnishings of this New Zealand icon. The Lakefront Apartments, just a few paces away from Eichardt's Private Hotel offer stunning views of Lake Wakatipu and nearby mountain ranges. The Residence, located on an elevated position, a few minutes walk from the hotel is set over three levels and offers three suites, each with large ensuite, movie theatre, full European kitchen, and three lakefacing balconies. Queenstown's premier lakefront address offers a welcoming and stylish environment for sampling mouth-watering creations and timeless cocktails. Eichardt's Bar oozes the warmth, comfort and style of this beautiful old hotel with amazing views of the lake and surrounding mountains. ... more   less 

Additional Information about Eichardt's Private Hotel

Address: Marine Parade | PO Box 1340, Queenstown, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: $1,192 - $2,277 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Eichardt's Private Hotel 5*
Number of rooms: 10
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Also Known As:
Eichardts Private Queenstown
Hotel Style:
#7 Romantic Hotel in Queenstown
#20 Family Hotel in Queenstown
#21 Luxury Hotel in Queenstown
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Questions & Answers

Questions? Get answers from Eichardt's Private Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are a small number of rooms so I believe all are good options.”
 of 5 bubbles awedMollys, 27 Nov 2016 | Read review
“Splurge for lake view suite.”
 of 5 bubbles Producto1, 20 Nov 2016 | Read review
“Choose stunning lake view suite”
 of 5 bubbles Mr-fvk, 6 Nov 2016 | Read review
“Lake Front”
 of 5 bubbles Surjoe, 30 Oct 2016 | Read review
“We had a suite looking over the bay - brilliant!”
 of 5 bubbles aecook, 29 Oct 2016 | Read review
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