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Oaks Shores

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710 Reviews from our TripAdvisor Community

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Showing 680: English reviews
Tumbarumba, Australia
Level Contributor
52 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed yesterday NEW via mobile

We were booked into Oaks Shores by our Australian travel agent and were very happy with the selection. We arrived quite late at night but were welcomed without any fuss. The 2 bedroom suite was fantastic with both rooms having ensuites and lovely sized living areas. The kitchen was well setup. When we saw the view from our room in... More 

Helpful?
Thank Debbie H
Melbourne, Australia
Level Contributor
15 reviews
Reviewed 1 week ago

Looking at this property from the shore of the lake, it looks really upmarket, but it is a real disappointment. Our two-room apartment had only one bathroom, no ensuite. The second bedroom was very small and had no windows or natural light. The furnishings were sparse and basic. The breakfast room was bare and the tables weren't even set -... More 

Helpful?
Thank Jim M
Level Contributor
7 reviews
Reviewed 2 weeks ago

The apartment was located on the edge of the lake wakatipu. It was right in the middle between the city center and the airport. The views were breathtaking, one could spend hours soaking in this view. It was a spacious and a well maintained apartment. It was very refreshing and relaxing. Only caveat is the parking situation. It is very... More 

Helpful?
Thank Hareesh R
Hotel M, General Manager at Oaks Shores, responded to this review

Dear Hareesh R, Thank you for providing a review of your recent stay at Oaks Shores. It's fantastic to read that you found the views of the lake and mountain ranges to be spectacular from your spacious and contemporary apartment. I appreciate your feedback regarding limited parking during the Queenstown Marathon however I'm pleased you secured parking on the alternative... More 

sydney
Level Contributor
5 reviews
Reviewed 3 weeks ago via mobile

Wow! We loved this place! The view was amazing! Was an easy walk into town (15-20 minutes) - if walking isn't your thing, the hotel also offers free shuttle into town. We would highly recommend this hotel! Every other place we stayed at after we left could not live up to the standard.

Helpful?
Thank EleanoreBeth
Hotel M, General Manager at Oaks Shores, responded to this review

Dear EleanoreBeth, Thank you for providing a review of your recent stay at Oaks Shores. I was thrilled to read that you thoroughly enjoyed your stay with us in your room with its spectacular views of Lake Wakatipu and The Remarkables mountain range. Our complimentary scheduled shuttle service to and from the town centre is an excellent service not to... More 

Brisbane, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago via mobile

It's a great start to a holiday when the receptionist apologised informing that they had sold out of the hotel rooms we had booked, and upgraded the room to a suite. The view from the balcony was stunning. The rooms were well appointed ( a few signs of wear and tear, chipped paint, ripped furnishings ) and if I haven't... More 

Helpful?
Thank Simon D
Hotel M, General Manager at Oaks Shores, responded to this review

Dear Simon D, Thank you for providing feedback regarding your recent stay at Oaks Shores. I'm glad we were able to provide you with a complimentary upgrade to an apartment upon your arrival and that you enjoyed the spectacular views from your balcony. I appreciate your feedback regarding signs of minor wear and tear and will work to address this... More 

Adelaide
Level Contributor
51 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 3 weeks ago

What a lovely place to begin our holiday. We had a two bedroom two bathroom apartment with gorgeous views from our balcony. The modern and very clean kitchen had everything we needed to prepare meals and the comfortable furnishings and beds were in great condition. We were provided with good quality bathroom products and the towels were soft and fluffy.... More 

Helpful?
Thank ThaifanAdelaide
Hotel M, General Manager at Oaks Shores, responded to this review

Dear ThaifanAdelaide, Thank you for providing a review of your recent stay with us. I'm so pleased you enjoyed your time at Oaks Shores in your contemporary and clean apartment with its many amenities. Thank you for your kind comments regarding our friendly and helpful team of staff - I will be certain to pass this feedback and praise onto... More 

San Francisco, California
1 review
Reviewed 3 weeks ago via mobile

Surprised to find no free WIFI offered! Great view, woke up listening to the lake's waves. Very clean and well designed. Free washing and drying a plus. Enjoyed the covered parking for a quick and easy access to car and since it rained quite a bit in November

Helpful?
Thank Sunny B
Hotel M, General Manager at Oaks Shores, responded to this review

Dear Sunny B, Thank you for providing your highly-valued feedback. I was thrilled to read that you enjoyed your experience in your clean and modern apartment with its exceptional views. Thank you for your feedback regarding our wifi service. I am pleased to advise that we are currently negotiating a more flexible and comprehensive wifi offering with the recent infrastructure... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 weeks ago via mobile

This is a property to stay when you are looking for luxury, view and comfort. The location is good is only a 10 mins drive from the town. We hsvd a 2 bedroom suite. From the living and dining area, we have a marvelous view of the lake. The down side is the car park. One of the night we... More 

Helpful?
Thank Kien Ling A
Hotel M, General Manager at Oaks Shores, responded to this review

Dear Kien Ling A, Thank you for providing a review of your recent stay at Oaks Shores. I'm glad you found your apartment to be comfortable and luxuriously appointed with its panoramic views of Lake Wakatipu and The Remarkables mountain range. I appreciate your feedback regarding the tight parking situation during peak times however please contact the front desk should... More 

Napier, New Zealand
Level Contributor
70 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 24 October 2016 via mobile

Pretty disappointed for what we had to pay. Don't get me wrong this place has million dollar views and the apartment was beautiful, the only thing that let it down was the cleanliness. I don't expect to find coffee cup marks on the coffee table. Surfaces had not been cleaned to a good standard. Marks all over one wall and... More 

Helpful?
Thank christine l
Hotel M, General Manager at Oaks Shores, responded to this review

Dear christine l, Thank you for providing your highly-valued feedback. I was thrilled to read that you found your apartment to be beautiful with its exceptional views of the lake and mountain ranges. Although I am extremely disappointed to learn of the poor cleanliness in your allocated apartment as this is completely unacceptable. Please accept my sincerest apologies for this... More 

1 review
Reviewed 19 October 2016 via mobile

Room was clean, noise was constant. Water was running 24 hours and kept us awake. Renovation works were also happening during working hours, however we were not informed. We were charged on check Out for breakfast that we booked as included through the Qantas app( this was shown to staff member) he then told us to speak with Qantas as... More 

Helpful?
Thank Renee R
Hotel M, General Manager at Oaks Shores, responded to this review

Renee R, Thank you for taking the time to provide a review of your stay with us. I'm pleased you found your room to be clean however I am very concerned by your comments regarding the excessive noise experienced during your stay. Urgent work involving drilling took place at the property during your stay between the hours of 9am and... More 

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Located on the very scenic Lake Wakatipu, Oaks Shores is a luxuriously appointed Queenstown apartment-style hotel in the most popular New Zealand’s ski resort town, Queenstown. Each spacious apartment is impeccably appointed with chic, contemporary furnishings and balconies, most with stunning views over the lake and mountain ranges (Hotel Rooms do not have views). This perfectly located Queenstown accommodation includes 1, 2, 3 and 4 bedroom apartments, all with under floor heating, double glazed windows and superb kitchens or kitchenettes and ensuite bathrooms. ... more   less 

Additional Information about Oaks Shores

Address: 327 - 343 Frankton Road, Queenstown 9300, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: $219 - $588 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oaks Shores 4.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Oaks Shores Queenstown
Oaks Shores Hotel Queenstown
Hotel Style:
#25 Family Hotel in Queenstown
#28 Romantic Hotel in Queenstown
#37 Luxury Hotel in Queenstown
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Questions & Answers

Here's what travellers have asked, with answers from Oaks Shores staff and other travellers.
11 questions
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Questions? Get answers from Oaks Shores staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the rooms facing the lake.”
 of 5 bubbles 551hareeshr, 19 Nov 2016 | Read review
“Lake view apartments have a fabulous outlook.”
 of 5 bubbles ThaifanAdelaide, 7 Nov 2016 | Read review
“Lake View rooms on the lower level can be a challenge with the position of lifts but the larger rooms are well worth it”
 of 5 bubbles 583liamc, 6 Oct 2016 | Read review
“No wardrobe in main bedroom would be the only complaint.”
 of 5 bubbles carolyns32, 6 Oct 2016 | Read review
“I would say the driving in and out of the hotel was very challenge”
 of 5 bubbles milkdraw, 20 Sep 2016 | Read review
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