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Oaks Shores

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710 Reviews from our TripAdvisor Community

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Showing 680: English reviews
Sydney, Australia
Reviewed 3 July 2014

Modern apartments complete with open gas fireplace and kitchen facilities makes this a great base camp - and then there is the view, exactly as promised in the Marketing. importantly, the beds are very comfortable with a choice of pillows. The staff were helpful and friendly. Only down side is distance from town (you really need a car) and the...

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Helpful?
1Thank Chrisandsinead
Jaimee D, Manager at Oaks Shores, responded to this review

Kia Ora and thank you for your recent review of Oaks Shores! I am so pleased to hear that your stay was fantastic and you enjoyed the views and room offerings. I am glad that the staff made you feel welcome and will pass your feedback onto our team! I apologise for the housekeeping issue and will be following this...

Brisbane
Reviewed 22 June 2014 via mobile

Love the location. The staff were great and the heating was amazing! Definitely choose lake view. It's spectacular! We enjoyed our stay in our 2 bedroom apartment and wouldn't hesitate to recommend. Only thing was having 30 mins free wifi a day and needing to pay for extra. In this day and age everyone should be doing unlimited cause 4...

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Helpful?
1Thank Chey1310
AaronJeffrey, Manager at Oaks Shores, responded to this review

Kia Ora and thank you for your recent review of Oaks Shores! I am so pleased that you enjoyed the views from you room and found the location great! I am glad the staff were great and I will pass your feedback onto the team. Although we do offer complimentary 30 mins of wifi per room per day for up...

Christchurch, New Zealand
Reviewed 3 June 2014

very shabby and disappointing apartment. main bedroom shower didn't work, had a hole in the shower hose so the water poured out that instead of the shower rose, underfloor tile heating didn't work and tiles were freezing to stand on, loaded the dishwasher went to use and found it unplugged with a note saying it needed parts don't use attached...

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Helpful?
Thank russell167
AaronJeffrey, Manager at Oaks Shores, responded to this review

Thank you for your recent review of Oaks Shores! I am pleased that you enjoyed the views the apartments offer - they really are unbeatable! I apologise for the issues regarding the maintenance issues that you have mentioned and it is certainly not acceptable that they were not rectified when you alerted staff to them. I am glad that our...

Sydney, Australia
Reviewed 29 April 2014

I couldn't speak more highly of the staff and our room. The rooms were clean and always serviced and the staff couldn't have been more willing to help. The room has everything catered for with a superb kitchen area with dishwasher and all the necessary needs. The TV had sky channels with movies and there was even a DVD player....

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Helpful?
Thank Darren C
AaronJeffrey, Manager at Oaks Shores, responded to this review

Thank you for your recent review of Oaks Shores! I am so glad you enjoyed the views that the apartments offer during your stay! It is great to hear that the apartment had everything you needed and you made use of the fire place. I will definitely pass your great feedback onto the staff as well! Once again, thank you...

Queenstown, New Zealand
Reviewed 27 April 2014 via mobile

Everything was perfect! The rooms were very clean and the views were amazing! All the staff that I encountered were polite and on to it. There was nothing to complain about my trip to the Oaks. I will definitely be returning and sending anyone over who asks where the best accommodation is in Queentoswn!

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Helpful?
1Thank Nicola_Lambert2
AaronJeffrey, Manager at Oaks Shores, responded to this review

Kia Ora and thank you for your recent review of Oaks Shores! I am glad you enjoyed the views that the apartments offer during your stay! It is great to hear that the staff were polite and there was nothing that didnt meet your expecations! Once again, thank you for your review and we hope to see you back in...

Christchurch, New Zealand
Reviewed 25 April 2014

This is a fabulous location if you have a lake view apartment. The lake is at your feet, and the views are superb. This is our go to place when we are tired and in need of rejuvenation. The apartment is well equipped, the bathrooms good and the beds comfortable.

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Helpful?
1Thank TravellerNZ146
AaronJeffrey, Manager at Oaks Shores, responded to this review

Kia Ora and thank you for your recent review of Oaks Shores! I am glad you enjoyed the views that the apartments offer during your stay! It is great to hear that the apartment was well equipped for you and you found the bathroom and beds comfortable. Once again, thank you for your review and we hope to see you...

Melbourne
Reviewed 20 April 2014

Modern and clean! The good points we got a 2 room suite that had a very large living space and just breath taking views of the lake. Service was nice enough and the rooms were clean and modern. Location close drive into town. Also if you plan on cooking in the suite it had a massive kitchen and dinning area....

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Helpful?
1Thank PixieMelbourne
AaronJeffrey, Manager at Oaks Shores, responded to this review

Kia Ora and thank you for your recent review of Oaks Shores! I am glad you enjoyed the views and the kitchen that the apartments offer during your stay! It is great to hear that you enjoyed the space in the rooms and the facilities of the apartment. Unfortunately, at peak times of the year there is a large influx...

Reviewed 16 April 2014 via mobile

Love love loved this hotel! We had a 1 bedroom Lakeview apartment, on a beautiful spot right on the lake. The room itself was spacious, clean and modern and we loved the fireplace. The view on the balcony and from the floor to ceiling windows was absolutely stunning. The staff were very friendly and the shuttle bus was very accommodating...

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Helpful?
1Thank Candice19899
AaronJeffrey, Manager at Oaks Shores, responded to this review

Kia Ora and thank you for your recent review of Oaks Shores! I am glad you enjoyed the views that the apartments offer and the fireplace during your stay! It is great to hear that the staff were friendly and that you enjoyed your stay with us! Once again, thank you for your review and we hope to see you...

Sydney, Australia
Reviewed 12 April 2014

Uninterrupted views of 'The Remarkables' from the entire unit. Stunning !!!! Just to sit on the balcony and watch the ever changing scenery in front of you was fantastic !!!! Beautiful kitchen, adequate bathroom, although shower was over bath. Laundry cupboard with full size washer and dryer was very much appreciated after a journey. Access to car park was a...

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Helpful?
Thank chicka27
AaronJeffrey, Manager at Oaks Shores, responded to this review

Kia Ora and thank you for your recent review of Oaks Shores! I am glad you enjoyed the views that the apartments offer during your stay! It is great to hear that the apartment had everything you needed and you made use of the laundry. Once again, thank you for your review and we hope to see you back in...

Southampton, United Kingdom
Reviewed 5 April 2014 via mobile

The views from our balcony justified paying a little extra than other motels. The underground car parking and a massive suite including a personal laundry room made this location the best stay throughout our month trip around NZ. Would not hesitate to re-book.

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Helpful?
Thank PaulBSpencer
AaronJeffrey, Manager at Oaks Shores, responded to this review

Kia Ora and thank you for your recent review of Oaks Shores! I am so pleased that you enjoyed the views from you room during your stay! The laundry certainly is a handy feature of the rooms and property. Once again, thank you for your review and we hope to see you back in Queenstown and at Oaks Shores soon!...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Located on the very scenic Lake Wakatipu, Oaks Shores is a luxuriously appointed Queenstown apartment-style hotel in the most popular New Zealand’s ski resort town, Queenstown. Each spacious apartment is impeccably appointed with chic, contemporary furnishings and balconies, most with stunning views over the lake and mountain ranges (Hotel Rooms do not have views). This perfectly located Queenstown accommodation includes 1, 2, 3 and 4 bedroom apartments, all with under floor heating, double glazed windows and superb kitchens or kitchenettes and ensuite bathrooms. ... more   less 

Additional Information about Oaks Shores

Address: 327 - 343 Frankton Road, Queenstown 9300, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: $216 - $585 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oaks Shores 4.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Oaks Shores Queenstown
Oaks Shores Hotel Queenstown
Hotel Style:
#25 Family Hotel in Queenstown
#28 Romantic Hotel in Queenstown
#37 Luxury Hotel in Queenstown
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Questions & Answers

Here's what travellers have asked, with answers from Oaks Shores staff and other travellers.
11 questions
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Questions? Get answers from Oaks Shores staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the rooms facing the lake.”
 of 5 bubbles 551hareeshr, 19 Nov 2016 | Read review
“Lake view apartments have a fabulous outlook.”
 of 5 bubbles ThaifanAdelaide, 7 Nov 2016 | Read review
“Lake View rooms on the lower level can be a challenge with the position of lifts but the larger rooms are well worth it”
 of 5 bubbles 583liamc, 6 Oct 2016 | Read review
“No wardrobe in main bedroom would be the only complaint.”
 of 5 bubbles carolyns32, 6 Oct 2016 | Read review
“I would say the driving in and out of the hotel was very challenge”
 of 5 bubbles milkdraw, 20 Sep 2016 | Read review
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