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Ibis Newcastle

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652 Reviews from our TripAdvisor Community

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Showing 641: English reviews
Reviewed 12 November 2016 via mobile

Perfect place for a quick stay. I was in town for a concert at the Civic Theatre and it's s short walk away. Comfy room. Excellent staff who are great at their jobs. Check in and checkout were extremely easy. Will use again.

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Helpful?
Thank TheRealGruber
IbisNewcastleGM, General Manager at Ibis Newcastle, responded to this review

Thanks The RealGruber for your comments. Our location is very hand for a number of near by locations. Ill pass on your comments to the team. Hope you have the chance to stay again. Kind Regards Simon Wells General Manager Ibis Newcastle

Brisbane, Australia
Reviewed 12 November 2016

Collected hire car from the airport so needed a hotel with car parking facilities. Easy to find on approach to the city. Reception staff were young and enthusiastic. Slight mix up with booking which was quickly sorted. This was not the fault of the hotel - Jetstar's website. Carpets in corridors need a re-vamp. Our room was clean and comfortable....

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Helpful?
Thank Soccernerds
IbisNewcastleGM, General Manager at Ibis Newcastle, responded to this review

Thanks Soccernerds for your review. I am delighted you enjoyed your time with us. Kind Regards Simon Wells General Manager Ibis Newcastle

Melbourne, Australia
Reviewed 11 November 2016

Room looking tired and tatty, with chipped furniture, grimy paintwork, a crooked toilet seat and a bathroom panel coming away from the wall. On first morning of a four night stay, one of the bathroom lights started flickering, this was reported to reception staff at breakfast time. It took a second request mid afternoon for the bathroom light to be...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Rosemary M
IbisNewcastleGM, General Manager at Ibis Newcastle, responded to this review

I am sorry about the condition of your room Rosemary. Whilst we are continually updating features of our room until our next refurb, I am disappointed about your experience. I have followed up with the team to make sure any rooms needs are passed on the the maintenance team as soon as notified. Kind Regards Simon Wells General Manager Ibis...

Sydney, Australia
Reviewed 3 November 2016

The online booking system did not update with changes I made with the hotel directly. There was confusion in the car park where a car was restricting access to the only area of the car park which has spare parking places. The young hotel staff tried to unlock a cable which was blocking as alternate entrance and spent a long...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 426malcolmb
IbisNewcastleGM, General Manager at Ibis Newcastle, responded to this review

Thanks 426malcolmb for this feedback. It is important for us to receive all comments and I do appreciate the time you have taken in providing feedback on your experience. I will work with the team to improve these small incidents that oddurred. Kind Regards Simon Wells General Manager Ibis Newcastle

Springsure, Australia
Reviewed 1 November 2016

Review collected in partnership with Accorhotels.com
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Helpful?
Thank S9114AQjohnm
IbisNewcastleGM, General Manager at Ibis Newcastle, responded to this review

Erina, Australia
Reviewed 29 October 2016

This is a budget hotel at a budget price so I find it extremely good value, the bed is comfortable, food good and service good! Bus service to Newcastle Airport and a close proximity to the business district and the harbour!

Review collected in partnership with Accorhotels.com
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Helpful?
Thank C2523XHjohns
IbisNewcastleGM, General Manager at Ibis Newcastle, responded to this review

I am glad we ticked all your boxes on your stay. Hope to see you back again at some stage. Kind Regards Simon Wells General Manager Ibis Newcastle

woonona
Reviewed 26 October 2016

stayed for a show at the entertainment centre. ibis was central to everything; shuttle bus, shops, coffee. it was spotlessly clean and all the staff I encountered were most helpful, friendly and genuine. so thankyou to all.

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Helpful?
Thank Marie J
IbisNewcastleGM, General Manager at Ibis Newcastle, responded to this review

Thanks Marrie for this review. Ill let the entire team including those in housekeeping know. Kind Regards Simon Wells General Manager Ibis Newcastle

Gold Coast, Australia
Reviewed 12 October 2016

Stayed in Newcastle to visit friends. First time in the Ibis. We had 2 rooms as we had our teenage sons with us. Rooms were small however very clean and had all you would require of a hotel room. I did however find it odd there was no phone in the room. I could not complain at all about this...

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Helpful?
Thank kiwikerr
IbisNewcastleGM, General Manager at Ibis Newcastle, responded to this review

Thanks kiwikerr for your review. I am very happy you enjoyed your stay and we ticked all the boxes for you. I am not sure why there was not a phone in your room as it is standard for all of our rooms. Ill ensure maintenance and housekeeping keeps a thorough eye out for this when servicing our rooms. Kind...

Reviewed 11 October 2016

Best part of the hotel are the staff there. Extremely helpful and friendly. Continental breakfast served as there is no kitchen We had twin beds and one of the beds did not have a good base., We almost tipped over sitting on the edge of the bed. Bathroom/ toilet extremely small. If you have mobility problems will not be good...

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Helpful?
Thank Lee Lin B
IbisNewcastleGM, General Manager at Ibis Newcastle, responded to this review

Thankyou Lee Lin for this response. I believe you may be referring to the Ibis Budget Newcastle rather than the Ibis Newcastle. We do have a kitchen and our restaurant provides a full cooked breakfast option. Kind Regards Simon Wells General Manager Ibis Newcastle

Australia
Reviewed 4 October 2016

Standard Ibis Hotel Good Value and Location Easy Access from Williamtown Airport on Port Stevens Bus Service ($5.40 cash fare) If you are after breakfast prebook on the Accor website.Minor points is that on check in the front desk did not explain when breakfast was served and on check out the front desk was not certain where to catch the...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank M4548RO
IbisNewcastleGM, General Manager at Ibis Newcastle, responded to this review

Thanks for this feedback. Ill pass on to the team so they can effectively communicate all queries to our guests in an effective way. Kind Regards Simon Wells General Manager Ibis Newcastle

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Ibis Newcastle is in the heart of the city, within easy walking distance of the Regional Museum, Art Gallery and Civic Theatre. Guests also have easy access to the many boutiques, restaurants and nightclubs in the popular Queens Wharf and Honeysuckle foreshore precinct. The hotel has 98 rooms, a restaurant, bar, Internet access and was winner of a 2005 Tourism NSW award for excellence in accommodation. ... more   less 

Additional Information about Ibis Newcastle

Address: 700 Hunter Street, Newcastle, New South Wales 2300, Australia
Region: Australia > New South Wales > Greater Newcastle > Newcastle
Price Range: $98 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Newcastle 3*
Number of rooms: 98
Reservation Options:
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Also Known As:
Ibis Newcastle Hotel Newcastle
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Newcastle staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay at the Mercure at the Airport, the views of the planes are great!”
 of 5 bubbles 314graemer, 13 Mar 2017 | Read review
“Ask for a quiet room off the main street area, preferably facing the harbour. No traffic noise.”
 of 5 bubbles 785marieh, 3 Mar 2017 | Read review
“Dont go here and pay more than $100 a night”
 of 5 bubbles 833leok, 18 Feb 2017 | Read review
“Although not facing the water, some of the high rooms have a water view. Ask for one!”
 of 5 bubbles brianandgail, 6 Jan 2017 | Read review
“Request room with no steps if you have some disability.”
 of 5 bubbles leelinb, 10 Oct 2016 | Read review
5 of 5