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Crowne Plaza Newcastle

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Crowne Plaza Newcastle
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928 Reviews from our TripAdvisor Community

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Showing 915: English reviews
Reviewed 4 weeks ago via mobile

We visited for a short family stay.. the rooms didn't have a balcony.. and the lift was dated.. not much to do with kids..it was okay. It would have loved to have a balcony and if the pool was warmer. The breakfast was good. It's a decent hotel but for the price you would expect more.

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Helpful?
1Thank Dilhara B
Management response:

Dear Dilhara B, thanks for your review. We regret to hear that your stay was not what you expected. We would value the opportunity to discuss this further with you. If you wish to, please contact the hotel direct and ask to speak to the Duty Manager. We hope to hear from you soon. Regards, Steffi T. Guest Relations Specialist.

Sydney, Australia
Reviewed 5 weeks ago

Great staff / Great facilities / Great atmosphere --- worth it! Try their FULL breakfast - it's fantastic! We had a couple of trouble makers playing knock and run one afternoon. We mentioned it to the staff who went out of their way to track them down and deal with the situation. We were impressed with their professionalism and follow...

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Helpful?
Thank Wes S
Management response:

Dear Wes S, thanks for your review. We are pleased to hear you enjoyed your stay and that the hotel facilities were to your liking. Thanks for your feedback about our team members - they will be thrilled to hear it. We hope to welcome you back soon. Regards, Steffi T. Guest Relations Specialist.

Sydney, Australia
Reviewed 20 January 2017 via mobile

Right from check in the staff were welcoming and friendly and helpful. Our car was parked via the valet, or on street was available. We were upgraded without asking to a harbour view room. The staff acted quickly and efficiently to deal with some feral unsupervised kids who thought it was a great game to play knock and Run on...

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Thank Narelle S
Management response:

Dear Narelle S, thanks for your review. We are pleased to hear you enjoyed your stay. Thanks for your feedback about our team members - they will be thrilled to hear it. We are pleased to hear you enjoyed the hotel facilities and we hope to welcome you back soon. Regards, Steffi T. Guest Relations Specialist.

Sydney, Australia
Reviewed 19 January 2017 via mobile

Great place for a holiday, staff were great, Restaurant top class and room view overlooking the Harbour top class. Prices over New Year very reasonable. Great Restaurants in walking distance and good pubs, a lot of good beaches in the area, ideal place for children We will be back

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Thank Garry O
Management response:

Dear Garry O, thanks for your review. We are pleased to hear you enjoyed your stay and that the hotel facilities were to your liking. We hope to welcome you back soon. Regards, Steffi T. Guest Relations Specialist.

Sydney, Australia
Reviewed 17 January 2017 via mobile

I stayed overnight while on business and really was not impressed. This property is not up to the usual Crowne Plaza standard or quality. Upon entering the room I was pleasantly surprised at how big and spacious the room was however, that's where things ended. Unfortunately the bathroom was not cleaned well and there was something brown in the toilet...

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Helpful?
Thank FreedaMagic
Management response:

Dear FreedaMagic, thanks for taking the time to review Crowne Plaza Newcastle. We regret to hear of your stay experience and that it was not up to the Crowne Plaza standard. We would value the opportunity to discuss this further with you. If you wish to, please contact the hotel direct and ask to speak to the Duty Manager. We...

Gilgandra
Reviewed 17 January 2017 via mobile

Great value for money Close walk to shop Room was clean and tidy Spa was great Rooms with the balconies are the best on the waterfront side so you can sit out there and watch the ships come into port We needed a microwave for our sons bottles and that wasn't a problem for the staff to get one for...

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Thank Bruce M
Management response:

Dear Bruce M, thanks for your review. We are pleased to hear you enjoyed your stay and that you were able to soak in the harbour views from your room. We hope to welcome you back soon. Regards, Steffi T. Guest Relations Specialist.

Birdlip, United Kingdom
Reviewed 16 January 2017

Stayed for one night on the way to Sidney. The room was light and airy with a great view of the harbour. The bed was large and comfortable, and the bathroom sufficient for our needs. Shower over bath which is a personal hate - but the pressure was good, so not all bad! The internet is free in your room...

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Thank Aliss65
Management response:

Dear Aliss65, thanks for your review. We are pleased to hear your stay was comfortable. Thanks for your feedback about the bathroom and parking facilities - we will ensure this is communicated. We are glad to hear you were able to enjoy the harbour views and we hope to see you again soon. Regards, Steffi T. Guest Relations Specialist.

Newcastle, Australia
Reviewed 6 January 2017 via mobile

The restaurant offers a 2 or 3 course lunch .$36 or $48 Respectively. The food is first class , very well presented and plenty of it as well. The set menu has about 6 or 7 items to pick from when selecting each meal. Wait staff are very efficient and friendly with your water glass full all the time. You...

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Thank Rodney B
Management response:

Dear Rodney B, thanks for your review. We are pleased you were able to join us for lunch and that the menu and facilities were to your liking. Thanks for your feedback about our team members - they will be thrilled to hear it. We hope to see you again soon. Regards, Steffi T. Guest Relations Specialist.

Sydney, Australia
Reviewed 6 January 2017

Stayed here a night. Had a king size room with balcony. Great position overlooking the water ways. Good hotel to walk and sightsee from as the area is flat. Staff were very welcoming and helpful. Rooms clean. There is large complimentary gym nearby but we did not use it due to time constraints. Took the valet parking which was a...

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Thank Tim B
Management response:

Dear Tim B, thanks for your review. We are pleased to hear you enjoyed your stay and that the hotel facilities were to your liking. We hope to welcome you back soon. Regards, Steffi T. Guest Relations Specialist.

Reviewed 3 January 2017 via mobile

Stayed here 2 nights with family. Whilst we didn't find much to do in Newcastle the hotel was superb. Rooms are modern, clean and well appointed. We had a harbour view room which was great. The breakfast buffet is divine. But the real winner is the staff. To a person they were just so welcoming, helpful and happy. The place...

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Helpful?
Thank Graeme B
Management response:

Dear Graeme B, Thank you for your review following your recent visit to Crowne Plaza Newcastle. We are so happy to hear you had a wonderful stay with us and that you found your King Harbourside suite to be modern, clean and well appointed, and I trust you enjoyed the view of the working harbour. It is also very pleasing...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Enjoy stunning harbour-front views, elegant bars and restaurants and easy access to Hunter Valley golf courses and premier wineries when you book your stay at Crowne Plaza Newcastle. Relax and rejuvenate in total comfort when you chose from one of our varied selection of 175 suites, each with separate living room and a spacious working area. Indulge in a delicious meal at Crowne Plaza Newcastle's signature restaurant, Seasalt, open daily for breakfast, lunch and dinner, and enjoy fresh-caught seafood and dishes expertly prepared from fresh local produce. Sample some little known gems from the Seasalt wine menu or try an award-winning Hunter Valley tipple. Why not meet friends or network with colleagues over a pre-dinner drink in our hotel bar and watch the sunset over the harbour?Guests seeking to remain active while they travel can enjoy full complimentary use of our on-site fitness centre, featuring an array of gymnasium amenities and a 25-meter private pool.Events and wedding celebrations are also a speciality of Crowne Plaza Newcastle, with nine versatile function spaces available for guests to choose from. Most meeting and function rooms boast an abundance of natural sunlight and picturesque views over the harbour's rippling waters.Crowne Plaza Newcastle is conveniently located just a 25-minute taxi ride from Newcastle Airport in Williamtown, or 2 hours' drive from Sydney Airport. We're 100 metres from Civic Train Station, and a tourist tram serving local attractions stops outside the hotel. The Hunter Valley is 45 minutes by car, while Newcastle's beaches are just 800 metres away. The harbour-side location also means that local industry, especially coal, is close by.Enjoy complete comfort and exemplary service when you book your stay at Crowne Plaza Newcastle and experience all the history and wonder of this beautiful coastal location. ... more   less 

Additional Information about Crowne Plaza Newcastle

Address: Cnr Merewether St & Wharf Rd, Newcastle, New South Wales 2300, Australia
Region: Australia > New South Wales > Greater Newcastle > Newcastle
Price Range: $214 - $419 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Newcastle 4.5*
Number of rooms: 175
Reservation Options:
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Also Known As:
Crowne Plaza Newcastle Hotel Newcastle
Newcastle Crowne Plaza
Hotel Style:
#1 Business Hotel in Newcastle
#3 Luxury Hotel in Newcastle
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Newcastle staff and other travellers.
4 questions
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London, United Kingdom
Sydney
over a year ago
sydney
over a year ago

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Questions? Get answers from Crowne Plaza Newcastle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor with water views - see the working harbour going by outside!”
 of 5 bubbles nathangO4963QP, 26 Jan 2017 | Read review
“Harbour view - worth it!”
 of 5 bubbles 377wess, 20 Jan 2017 | Read review
“Spend a bit more and get a balcony. They are small but enough to sit and enjoy the scenery.”
 of 5 bubbles TimB853, 5 Jan 2017 | Read review
“Facing over the water as the street sometimes gets noisy and the rooms overlooking the gym get an early wake up with the classes”
 of 5 bubbles craigmB139RW, 9 Dec 2016 | Read review
“Bay side, king suite”
 of 5 bubbles Sjgraf, 3 Dec 2016 | Read review
5 of 5