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Travelodge Hotel Newcastle

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Travelodge Hotel Newcastle
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1,242 Reviews from our TripAdvisor Community

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Showing 1,238: English reviews
Reviewed 20 November 2016 via mobile

The staff at the front desk were very helpful with any questions about restaurants, public transport and the area. The room was clean and cozy. Its in a perfect spot with so many nice restaurants, cafes and shops nearby!

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Helpful?
Thank Katie B
Lucy O, Manager at Travelodge Hotel Newcastle, responded to this review

Dear Katie B, Thank you for your recent review of Travelodge Newcastle, we really appreciate the time you have taken to write it and your fantastic comments. We pride ourselves on providing clean comfortable value for money accommodation in Newcastle. I am pleased you enjoyed the location of the hotel and appreciated the facilities the rooms have to offer. I...

Reviewed 20 November 2016 via mobile

Staff were lovely! Room was bigger then I thought it was gonna be, beds were extremely comfy!! Great location to everything but definitely needs a refurb though as mentioned by many others as the interior and exterior is looking quite sad and rundown which is really a shame, I wasn't in the hotel much but overall was a good stay.

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Helpful?
Thank em-jadexo
Lucy O, Manager at Travelodge Hotel Newcastle, responded to this review

Dear em-jadexo, Thank you for providing feedback on your recent stay - it's very much appreciated. We were delighted to hear that you enjoyed your stay with us and look forward to welcoming you back to Travelodge Newcastle next time you visit! Kind Regards, Natalie Graham Hotel Duty Manager

Braidwood
Reviewed 20 November 2016

Centrally located in Newcastle, staff very friendly and helpful , rooms a little tired but clean and comfortable. Breakfast very good. Would have liked to see free WiFi, even to check the weather forecast

Review collected in partnership with this hotel
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Helpful?
Thank stevejudys
Lucy O, Manager at Travelodge Hotel Newcastle, responded to this review

Dear stevejudys, The team at Travelodge Newcastle are delighted that you enjoyed your recent stay and thank you for taking the time to provide us with your positive feedback. We aim to provide clean, comfortable accommodation in a great location and I'm glad your comments indicate this. We look forward to welcoming you back to the hotel at some stage...

Melbourne, Australia
Reviewed 18 November 2016

Hotel is old and in need of an urgent refresh. Understand its nota 4 star hotel however little things around painting etc need attending too. Location is ok. Signage around parking etc with the works going on is almost invisible.

Review collected in partnership with this hotel
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Helpful?
Thank stephensH7901TW
Lucy O, Manager at Travelodge Hotel Newcastle, responded to this review

Dear Valued Guest, Thank you for your feedback in regards to your recent stay with us. Any feedback is of the highest value to us, so I would like to thank you for letting us know where we can improve. I am unsure as to what you mean by the car parking signage. We have one main entrance to our...

Gold Coast, Australia
Reviewed 16 November 2016 via mobile

Wanted to thank the Travelodge for making their boardroom available at late notice. Had a request for a meeting late in the evening and the manager was more then happy to accommodate. The location is central, rooms clean and well priced. Thanks again.

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Helpful?
Thank Ashjel13
Lucy O, Manager at Travelodge Hotel Newcastle, responded to this review

Dear Ashjel13, Thank you for your recent review of Travelodge Newcastle, we really appreciate the time you have taken to write it and your fantastic comments. We are glad to read that you found our hotel good value for money, our team offered a high level of service and that our location was suitable for your needs. I have passed...

Millpark
Reviewed 15 November 2016

the person that I encountered at reception not only changed my name to suit herself and then inform me that I had no reservation she then checked me in for only half my stay It was uncomfortable to be asked to pay upfront and then when I checked out to be treated as a second class person because the check...

Review collected in partnership with this hotel
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Helpful?
Thank 784denish
Lucy O, Manager at Travelodge Hotel Newcastle, responded to this review

Dear 784denish, Thank you for your feedback in relation to your recent stay with us. I am sorry our service delivery was below par on this occasion. Our team prides itself on customer service and to feel that we let someone down in this area is very disappointing to us and I will be speaking with the reception staff in...

Hazelbrook
Reviewed 14 November 2016

We enjoyed our stay however, things are not up to scratch. Maintenance is obviously being done on the outside of the building, at this time of the year I feel it is important the outdoor amenities are in good working order. The staff were all friendly and polite, especially the waitress who served us at the unattended bar. I will...

Review collected in partnership with this hotel
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Helpful?
Thank Peta81
Lucy O, Manager at Travelodge Hotel Newcastle, responded to this review

Dear Peta81, We sincerely appreciate your feedback and we’re very sorry you were unhappy with your stay. We will take your comments under consideration as we continually work to improve our guest experience. Kind Regards, Natalie Graham Hotel Duty Manager

Adelaide, Australia
Reviewed 13 November 2016

Nice comfy rooms. Great service through from booking to checkout. Good rates. Good dining offers including 24 room service. Reception open 24 hours. 11am checkout which I easily extended to 12 noon. Close to eating places and shops.

Review collected in partnership with this hotel
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Helpful?
Thank Jennifer L
Lucy O, Manager at Travelodge Hotel Newcastle, responded to this review

Dear Jennifer L, The team at Travelodge Newcastle are delighted that you enjoyed your recent stay and thank you for taking the time to provide us with your positive feedback. We look forward to welcoming you back to Travelodge in the near future. Kind Regards, Natalie Graham Hotel Duty Manager

Kingstone
Reviewed 12 November 2016

Rooms needed a big all round service. Hot water took at least three minutes to come through. Shower screen was coming off. Air conditioner blew dust. Mugs in the room were not properly cleaned and the mattress was very uncomfortable

Review collected in partnership with this hotel
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Helpful?
Thank 324grace
Lucy O, Manager at Travelodge Hotel Newcastle, responded to this review

Dear 324grace, Thank you for your review, we appreciate the time you have taken to write it. I am very disappointed to read that you did not enjoy your stay with us. We take feedback such as this very seriously, and I will be sharing this with the entire team to help us improve upon our service. The team and...

Reviewed 10 November 2016 via mobile

This is a very accomadating hotel. The staff are very friendly and more than happy to help accomadate your needs. Clean, comfortable and has everything you need to enjoy your bussiness/other stay in Newcastle. Great central location to shops and all the wonderful places Newcastle has to offer. Thanks travelodge for making my stay awesome!

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Helpful?
Thank blossommel1977
Lucy O, Manager at Travelodge Hotel Newcastle, responded to this review

Dear blossommel1977, The team at Travelodge Newcastle are delighted that you enjoyed your recent stay and thank you for taking the time to provide us with your positive feedback. We are glad to read that you found our hotel good value for money, our team offered a high level of service and that our location was suitable for your needs....

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room

Additional Information about Travelodge Hotel Newcastle

Address: 12 Steel St, Newcastle, New South Wales 2302, Australia
Region: Australia > New South Wales > Greater Newcastle > Newcastle
Price Range: $146 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Travelodge Hotel Newcastle 4*
Number of rooms: 131
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Also Known As:
Travelodge Newcastle Hotel Newcastle
Travel Lodge Newcastle
Newcastle Travelodge
Newcastle Travel Lodge
Hotel Style:
#11 Luxury Hotel in Newcastle
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Questions & Answers

Questions? Get answers from Travelodge Hotel Newcastle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just ask to see the rooms and feel the carpet”
 of 5 bubbles garyrY5552RA, 17 Jan 2017 | Read review
“Avoid room 101. Car parking is free on the street after 12pm Sat and all day Sun”
 of 5 bubbles arkanite, 11 Jan 2017 | Read review
“Higher floors have less traffic noise”
 of 5 bubbles Nayaram4750, 19 Dec 2016 | Read review
“Very short walk to the shopping centre and take away.”
 of 5 bubbles 344suzanned, 19 Dec 2016 | Read review
“My room was at the front of the Motel and I guess all the rooms would be similair”
 of 5 bubbles GeoffB638, 30 Nov 2016 | Read review
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