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The Observatory

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1,148 Reviews from our TripAdvisor Community

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Showing 1,146: English reviews
Sydney, Australia
Level Contributor
53 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 2 days ago NEW

We had a 3 night stay in a double hotel room at the front of the hotel on the third floor with excellent water views across the breakwater and northwards up the coast. The room has a sizeable balcony enclosed with louvred windows to take advantage of the views and sea breezes. Bathroom was of a decent size too and... More 

Helpful?
Thank geonic
Maitland, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

Our room and bathroom were both clean and spacious. Location a good 10-15 minute walk to the shopping centre - excellent exercise! Great views looking across to the town beach and we had a loggia style balcony to enjoy the evening breeze.

Helpful?
Thank 65thewillies70
Gosford, Australia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 days ago NEW

This was our second visit to The Observatory and we weren't disappointed. We travelled with family this time and shared a two bedroom ocean view apartment. The stunning view made it hard to leave the balcony, where we sat nibbling on cheeses and drinking wine. The staff were friendly and helpful, the apartment spacious and clean with a fully equipped... More 

Helpful?
Thank Kerri N
Waratah, Australia
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 days ago NEW

We stayed six days in late November,2016. Booking through Luxury Escapes. Whilst we have been to Port Macquarie before this stay was very good. The Town Beach is very good. There are many first class eateries in the area, we had a very relaxing time. The Observatory location and facilities are first class. Receptioin staff helpful and pleasant

Helpful?
Thank Ray J
Melbourne, Australia
Level Contributor
92 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 days ago NEW

Well located with fine ocean views from the room. The apartment was spacious and provided all the facilities we needed. Particularly liked the shower! High speed & reliable wifi while we were there. Only criticism is that for the price we would expect more foxtel channels then the very few accessible.

Helpful?
Thank Cliffjw49
Tracey B, General Manager at The Observatory, responded to this review

Thank you for your review Cliff. I'm very pleased you enjoyed your stay. Our shower heads and wifi have both recently been upgraded and I'm glad you found they added to your overall experience. I have taken note on your comment on our Foxtel channels. More 

doonan
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW via mobile

I booked a 2 bedroom unit for my self and wife based on glowing reviews on this site.Unfortunately I was allocated a first floor unit which was subject to loud traffic noise,particularly when balcony door open.The unit itself was spacious but only one very small bathroom.Very clean but showing its age.

Helpful?
Thank josbo
Tracey B, General Manager at The Observatory, responded to this review

I'm sorry your experience with us was less than expectations. Hopefully if you do choose to return, we may be able to offer a higher floor apartment and your experience will be a whole lot better. More 

Sydney, Australia
1 review
Reviewed 1 week ago NEW

the views from the penthouse were outstanding and look forward to going back soon. the facilities and surrounds were great and had a great time with family. If you want a place to chill and kick back the Observatory is the place for you. Check it out!!

Helpful?
Thank LynneWeid
Tracey B, General Manager at The Observatory, responded to this review

Thank you Lynne for your kind words and your positive review. I'm glad you enjoyed your Penthouse experience. We look forward to welcoming you back in the near future. More 

Tamworth, Australia
Level Contributor
6 reviews
4 hotel reviews
Reviewed 1 week ago

My husband and I escaped by ourselves for the weekend and could not have picked a better place to stay. Multiple friends had told me over the years how awesome The Observatory was and they weren't wrong!! From the staff to the rooms to the location and the price it was all excellent. We parked the car in secure parking... More 

Helpful?
Thank Toni5699
Tracey B, General Manager at The Observatory, responded to this review

Thank you so much Toni for your wonderful review. You comments are very much appreciated. Thank you as well for supporting our 'green' initiatives. It is satisfying knowing that we can offer a memorable travel experience for people and at the same time care for the environment. We look forward to looking after you again on your next visit. More 

Sydney, New South Wales, Australia
Level Contributor
65 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 week ago via mobile

What a great spot for a short break. Right across the road from Town Beach and the hotel has great views. Our room was comfortable and well appointed with a lovely louvred veranda. Walk across the road to a patrolled beach and grab a coffee or breakfast/lunch at cafe right on the beach. Walk around the corner for dinner at... More 

Helpful?
Thank Leesa F
Tracey B, General Manager at The Observatory, responded to this review

Thank you Leesa for your lovely review. We feel very fortunate with our location across from Town Beach. Port Macquarie also has lots of great experiences for our visitors. We hope to see you back with us in the very near future. More 

Level Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 2 weeks ago via mobile

We stayed on the top floor of the hotel. It's new, we'll run and well appointed. We will stay here again. Everything we have to say is positive. Make sure you visit the observatory across the road, Sunday and Wednesday nights, it's excellent. We saw venus via the telescope!! One of the cleaning staff was a little grumpy to a... More 

Helpful?
Thank truefoodreviews
Tracey B, General Manager at The Observatory, responded to this review

Many thanks for your review and for your positive feedback. The astronomical observatory across in the park is indeed one of Ports lesser known treasures. Thank you as well for alerting us to your observation with the housekeeper in the lift. I'll pass this on to our Housekeeping Manager so hopefully on your return, your stay will be perfect. More 

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy the spectacular ocean views at The Observatory Hotel, located opposite Port Macquarie's Town Beach and only a short riverside stroll into the town centre. Choose from 1, 2 & 3 bedroom open plan apartments, hotel rooms or luxury penthouses all with contemporary finishes and state-of-the-art appliances. The Observatory is the region's most awarded apartment hotel - winning the most pretigious Australian Property of the Year Award at the 2010 Hotel & Motel Accommodation Association Awards for Excellence. ... more   less 

Additional Information about The Observatory

Address: 40 William St, Port Macquarie, New South Wales 2444, Australia
Region: Australia > New South Wales > Port Macquarie
Price Range: $192 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Observatory 4.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
The Observatory Hotel Port Macquarie
Observatory Hotel Port Macquarie
Observatory Resort Port Macquarie
Hotel Style:
#1 Romantic Hotel in Port Macquarie
#1 Family Hotel in Port Macquarie
#1 On the Beach Hotel in Port Macquarie
#2 Business Hotel in Port Macquarie
#2 Luxury Hotel in Port Macquarie
#2 Top resorts Hotel in Port Macquarie
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Questions & Answers

Here's what travellers have asked, with answers from The Observatory staff and other travellers.
7 questions
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Sydney, New South Wales, Australia
5 months ago
Victoria
over a year ago

See all questions (7)

Questions? Get answers from The Observatory staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at front of hotel have better views”
 of 5 bubbles geonic, 2 Dec 2016 | Read review
“Higher floors less noisy; a room at the front of the motel ensures beach views.”
 of 5 bubbles 65thewillies70, 1 Dec 2016 | Read review
“ocean view is the best however some street noise. Two bedroom ocean view apartments have two balconies which adds to the feeling of space”
 of 5 bubbles 150kerrin, 1 Dec 2016 | Read review
“Ocean view rooms are best. We had a single room for six nights. If you stay longer bed linen should be changed at least once”
 of 5 bubbles RayJ113, 1 Dec 2016 | Read review
“We have only stayed in the East Tower and has been good”
 of 5 bubbles Cliffjw49, 30 Nov 2016 | Read review
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